Verified User in Mental Health Care
This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture.
"I used Doxy for telehealth therapy services for about a year."
What do you like best about Doxy.me?
It's free, and signing in is easy and quick Review collected by and hosted on G2.com.
What do you dislike about Doxy.me?
Doxy takes a photo of you right as you log in to use as your avatar for the session, but you don't know when it's being taken, so it often turns out to be a horrible photo of yourself. It seemed like there were frequent issues with the site. This was in 2020-early 2021. Very limited extras and capabilities such as a group meeting, screen sharing, or changing the background. Review collected by and hosted on G2.com.
Thank you for sharing your review of doxy.me. Customer feedback is invaluable to us and is how we've been able to enhance our product into an even better and more user-friendly one. There have been many changes since you used our software. You might be happy to learn that doxy.me now offers the features you listed, such as group calling and screen sharing, and you can change your background by using an extension. Additionally, as of May 2022, we stopped automatically capturing providers' photos upon login.
Thank you again for sharing your feedback, and we would love to invite you back to doxy.me to experience these new features!
See how Doxy.me improvedValidated through LinkedIn
This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.