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Doxy.me Reviews & Product Details - Page 4

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Doxy.me Product Details

Claimed

The simple, free & secure telemedicine solution®. Doxy.me makes telehealth simple and easy for you and your patients. Create your personal room today, and join the over one million users already using doxy.me to provide virtual care online, at any distance.

Seller

Doxy.me

Discussions

Doxy.me Community

Languages Supported

English

Product Description

Doxy.me is a cloud-based electronic medical records (EMR) and telemedicine solution designed for practices of all sizes. The solution is HIPAA-compliant, and Android and iOS apps are available for mobile devices.

Overview by

Saara Khalil

Doxy.me Media

Doxy.me Demo - Doxy.me Virtual Waiting Room

Screenshot of the doxy.me virtual waiting room from the doctor's point of view.

Screenshot of a doxy.me telehealth meeting on a laptop.

Doxy.me Demo - Doxy.me Laptop Patient View

What a patient sees in a virtual care meeting on doxy.me

What a patient sees on their smartphone in a doxy.me virtual care session.

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Catherine M.

Family Nurse Practitioner

Small-Business (50 or fewer emp.)

11/17/2020

"The easiest platform for telehealth!"

5/5

What do you like best about Doxy.me?

Web-based: No need to download software, easy for the patient's to utilize - the image and audio are very clear in most cases. The troubleshooting is typically easy to complete on both ends and the free version was so good that my clinic decided to switch to the clinic version after failing with another telehealth software! Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

The clinic version consent form has been a little glitchy - sometimes not allowing us to scroll, sometimes the patient is unable to sign. We have tried many things from making sure everyone is updated (chrome or firefox), clearing browser history/cookies. Having the patient update their end, clear and refresh. Sometimes it works and sometimes it doesn't so just wondering why that is. Review collected by and hosted on G2.com.

Recommendations to others considering Doxy.me:

Doxy.Me is the most comprehensive, easy-to-use, cost-effective product on the market. When initially looking at companies I initiated a spreadsheet to compare the products and what they offer and Doxy.Me far and away was better than any other company I reviewed (over 15 alternatives!). Go with Doxy.Me - you won't regret it. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

Mostly Doxy.Me has been great for patient usage- our prior software was less available in rural areas and was difficult to access. We have a primarily elderly population and doxy.me's variety of phone, email options for sending the link as well as its total web-based links are very easy to utilize. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

8/9/2021

"Reliable and consistent, HIPAA-compliant"

4.5/5

What do you like best about Doxy.me?

Very few interruptions in service, no need for client to create an account, download an app, or disclose any information whatsoever Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Reliant upon strength of client's signal. No alternative background options Review collected by and hosted on G2.com.

Response from Dana Fioravanti of Doxy.me

edit

Thank you for sharing your review of doxy.me! Customer feedback is invaluable to us, so we appreciate you taking your time to provide this. We are elated to know how much you enjoy our software and think you might be happy to learn that you are able to change your background using some free third-party apps. I have included a resource link on how to do this here. Thanks again for using doxy.me and being a valued customer!

See how Doxy.me improved

Verified User in Medical Devices

Small-Business (50 or fewer emp.)

11/5/2021

"great to reach members"

5/5

What do you like best about Doxy.me?

Easily to text members or anyone you are trying to reach. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Limited features are present; for example, they can't alert members or flag any text messages. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

10/26/2021

"Great tool for practitioners and patients to have secure virtual appointments"

4.5/5

What do you like best about Doxy.me?

Security of information available and the log system that tracks times people began and ended meetings Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I think it could use an update in graphics to make the website look more modern Review collected by and hosted on G2.com.

David J.

IT Director

Mid-Market (51-1000 emp.)

5/21/2020

"Doxy.me has help make our Telemedicine visits very effective and easy."

5/5

What do you like best about Doxy.me?

Doxy.me is simple to setup, simple to use and it just works. We've had almost no issues with it and the few we did seemed to be related to the patient's internet connection or device. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I wish they would allow us to create an Admin type user and for that user to have access to reports for each physician under our Clinic account. We need to have accurate tracking on the patient, date and also start time and end time of the Telemedicine visit broken down by each provider. So, basically I wish there was a central reporting system. Review collected by and hosted on G2.com.

Recommendations to others considering Doxy.me:

Try it and I think you will see how easy it is to setup and use. We love it. Anytime something new works and my users and patients all like it, then I am very happy. Doxy.me has worked very well for us and it is the most cost effective solution we could find that offered the features it offers. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

We needed a simple way to offer Telemedicine visits to our patients during the COVID-19 crisis and Doxy.me was the best solution we could find. It's inexpensive, very easy to setup and use and reliable. The patients have been very happy with the visits and the physicians are happy with how easy it is for them to use. It solves our needs perfectly. Review collected by and hosted on G2.com.

Ursula S.

Small-Business (50 or fewer emp.)

11/17/2020

"Review for doxyme"

4/5

What do you like best about Doxy.me?

I find that most of my clients and myself do not have difficulties with internet connection issues or bad audio/video with doxyme, also I like the screensharing and multiple screen options. I like the feature of the "waiting room" Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I think the monthly cost is a bit pricey, overall however I cannot think of other issues I have. Review collected by and hosted on G2.com.

Recommendations to others considering Doxy.me:

I would recommend doing the free trial and seeing if it works for you, it is very easy to use and has some very convenient features Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

It is helpful to use Doxyme to do things that some of the other platforms do not allow for, such as screensharing with my clients (which helps make therapy more interesting and dynamic, for example when doing worksheets or games with child/teen clients) Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

9/15/2020

"Easy to use. The free version was exactly what I was looking for."

4/5

What do you like best about Doxy.me?

Super user friendly. And the free version. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I wasn't sure if the free version was very confidential compared to what someone could "upgrade" to. Review collected by and hosted on G2.com.

Brian L.

Senior Consultant

Small-Business (50 or fewer emp.)

9/25/2020

"Excellent platform - very easy to use"

5/5

What do you like best about Doxy.me?

Patients are able to access to medical care by healthcare providers through Doxy.me. It is very simple to use and provides similar experience relative to in person visit. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

Sometimes the visuals are not as stable as I would like. I'm not sure if it is related to internet connection or software issue. Review collected by and hosted on G2.com.

Recommendations to others considering Doxy.me:

Doxy.me has the following nice features that may be beneficial for someone who's considering this platform:

- SMS Appointment reminders

- Digital Intake & Other Forms

- Integrated Patient Self-Scheduling Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

Given current pandemic, seeking medical care is not the same/ easy as before. It could be difficult for patients to go into the clinic if they have preconditions and are at high risk. As such, a platform like Doxy.me will help these people as it provides the flexibility to seek medical care at home as well, the virtual experience is similar to before. Review collected by and hosted on G2.com.

Cheri A.

Small-Business (50 or fewer emp.)

11/18/2020

"Doxy works!"

5/5

What do you like best about Doxy.me?

When there is an issue of quality or connection, doxy does an excellent job of explaining what factors might be the problem and gives me a chance to explore those before I contact my premium support team. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I would like to see an addition of an audio recording of client sessions that they (or I) could access with a specific client or practitioner pw from an adjunct doxy vault (all HIPAA-compliant). Review collected by and hosted on G2.com.

Recommendations to others considering Doxy.me:

Doxy allows you to try before you buy. But for me, as soon as I was told about doxy by a colleague, I was in. I bought the Pro version within a couple of days and have never looked back. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

I had problems with a client not being able to connect with me on doxy, and once I remembered that there are 2 preferred browsers, I explained to him. He got on a different device with one of the preferred browsers and we connected easily. That is the kind of up-front trouble-shooting help that doxy offers. It worked well for me. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

11/18/2020

"Very helpful for keeping my patients during COVID"

4.5/5

What do you like best about Doxy.me?

I like that patients do not need to download any app. They only need to click on the link on their computer, phone, or tablet. Review collected by and hosted on G2.com.

What do you dislike about Doxy.me?

I do not like that the link only works best on Google Chrome and Firefox. I do use and like Google Chrome but those who have apple products need to make sure the login to Google Chrome for this to work well. Review collected by and hosted on G2.com.

Recommendations to others considering Doxy.me:

I highly recommend that you practice using it with a family member or friend to fully understand how to use it and all the things you can do with it such as showing your screen or asking to show the other persons screen. Review collected by and hosted on G2.com.

What problems is Doxy.me solving and how is that benefiting you?

I am a LCMHC who is doing psychotherapy with children, adolescents, adults, and families. It has been very helpful to stay in contact with my patients while we are all able to stay safe during this stressful time. Review collected by and hosted on G2.com.