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Branch Reviews & Product Details

Editadmin
Scott R.
SR
Payroll & Benefits Manager
Enterprise (> 1000 emp.)
"Payroll Manager user"
What do you like best about Branch?

user friendly and easy to use website for admins Review collected by and hosted on G2.com.

What do you dislike about Branch?

the limit on ATM withdrawls, the limit of $$ to transfer and they do no follow all laws Review collected by and hosted on G2.com.

Branch Overview

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What is Branch?

Branch is the leading workforce payments platform that delivers fast, flexible options for people to get paid. Easily pay W-2 and 1099 workers: offer cashless tips, reimbursements, paycard alternative, earned wage access, and other types of payments—all from one platform. No pre-funding needed. Whether it’s sending earnings to employees or contractors, companies choose Branch because they know that faster payments can help them strengthen worker loyalty, save time and money, and unlock productivity to drive business growth. Earners that sign up with Branch can receive a free bank account, quick access to earned wages, rewards, and personal finance tools to help them manage their cash flow between paychecks. Branch partners with the nation’s leading companies in hospitality, healthcare, gig platforms & marketplaces, and staffing services. Customers like Jimmy John’s, Uber, and Continuum experience greater efficiency, worker loyalty and retention by implementing our solutions. Want to join their ranks? See what Branch can do for you by requesting a demo.

Branch Details
Discussions
Branch Community
Languages Supported
English, Spanish
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Product Description
Branch is a mobile-first technology that helps workers grow financially. Filling the gap for low-income working Americans that are underserved, Branch provides transparent and equitable financial services, including instant access to earned wages.
How do you position yourself against your competitors?

Branch is a fast, easy, and embeddable solution for technology partners looking to deploy free financial services and faster payment methods to their customers. Instead of having to build something themselves, partners can turn to Branch for a seamlessly embeddable solution that can be customized to best meet their unique needs. We offer open APIs that not only enable real-time data transfer, but also provide an embedded experience within a partner's platform, which allows for a continuous user experience. While adding value to a partner's offering, our tools help streamline the payroll process for businesses and assist the employees of those businesses in getting ahead financially—all at zero cost.

Seller
Branch
Description

Branch, located at https://www.branchapp.com/, is a fintech company that provides mobile-first technology solutions aimed at improving the financial wellness of hourly workers. The platform offers a suite of tools designed to help employees manage their earnings, with features like digital pay stubs, fee-free checking accounts, and access to wages before payday through earned wage access. Branch helps businesses reduce turnover and absenteeism by empowering their employees with better financial options, fostering greater work satisfaction and productivity. Their services integrate seamlessly with existing payroll systems, making it easy for companies to offer these benefits to their employees without significant changes to their current operations.

Overview Provided by:
Michael D'Amelio

Branch Media

Branch Demo - Fast, flexible payments
Deliver fast, flexible options to your workforce. Whether it’s sending earnings to employees or contractors, companies choose Branch because they know that faster payments can help them strengthen worker loyalty, save time and money, and unlock productivity to drive business growth.
Branch Demo - Pay Admin
The heart of the Branch platform, Pay Admin allows you to enable and monitor account creation, make payouts, and gain key insights. The centralized hub is customizable, configurable, and scalable based on each organization’s unique needs. Easily push payments—no time constraints, deadlines, or fees.
Branch Demo - Cashless Tips
Send tip payouts, mileage reimbursements, or other one-off payments to employees after each shift—at no cost.
Branch Demo - Earned Wage Access
Provide free, on-demand access to a portion of earned wages before payday.
Branch Demo - 1099 Independent Contractor Payouts
Quickly and easily pay out contractors right after approved jobs or shifts. Grow your business faster with the competitive perk of accelerated pay
Branch Demo - Rewards
Branch Rewards helps workers earn money back from everyday spending. Simply using their Branch Card at participating merchants, cardholders automatically collect rewards that are paid out directly to their Branch account at the end of each month.
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63 Branch Reviews

4.7 out of 5
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63 Branch Reviews
4.7 out of 5
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4.7 out of 5
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Branch Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
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Here's how.
KN
Vice President
Mid-Market (51-1000 emp.)
"Easy way to pay tips out daily!"
What do you like best about Branch?

Branch is easy to use and identify employees that have accounts and those that still need accounts. Working with a daily file that provides the correct pay amounts makes it easy and seamless to pay Employees tips out daily. Review collected by and hosted on G2.com.

What do you dislike about Branch?

It can be difficult to ensure that Employees have correctly activated their card and account to ensure that they have access to their funds. 95% of the time it is easy, but for Employees that are not tech-savy the process can be cumbersome and difficult to help them navigate. The Employee/card holder Branch support Team is not helpful in assisting with these issues. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
UL
Small-Business (50 or fewer emp.)
"Save Time Staying Active on Social Media"
What do you like best about Branch?

The BranchUp product helps you automate your social media posts using AI-generated content that you can still edit to make it your own and then schedule to maintain your preferred cadence. Review collected by and hosted on G2.com.

What do you dislike about Branch?

The post formats are not always consistent and often don't include hashtags or your preferred contact method(s) Review collected by and hosted on G2.com.

SF
Help desk supervisor
Enterprise (> 1000 emp.)
"Branch is an easy way to pay out tips daily."
What do you like best about Branch?

The fact that team members have all their funds loaded directly into their card. Review collected by and hosted on G2.com.

What do you dislike about Branch?

How hard it is to troubleshoot and work with Branch support. Getting very basic answers of things that have been tried before reaching out for further support.

Also team members not being able to reach branch support. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Enterprise (> 1000 emp.)
"When help is needed seems slow to receive response on emails."
What do you like best about Branch?

WEB site is easy to use when looking up accounts & Distributions Review collected by and hosted on G2.com.

What do you dislike about Branch?

When an employee is requesting help by calling into Branch - They turn them back to us. I in turn have to email as I do not have the answer and Branch does have to take care of the issue afterall. It just seems like we go in circle when help is needed. Review collected by and hosted on G2.com.

CR
CFO
Mid-Market (51-1000 emp.)
"CFO"
What do you like best about Branch?

Branch is Free. The Branch app works and allows employees to pay electronically Review collected by and hosted on G2.com.

What do you dislike about Branch?

$300 Daily transfer limit on immediate transfers to account. Review collected by and hosted on G2.com.

CC
Mid-Market (51-1000 emp.)
"Branch is Extremely helpful in me running 4 Restaurants!!"
What do you like best about Branch?

Branch is quick and easy!! My employees LOVED when we tranisitoned to branch. They get paid everyday instantly! It keeps my on my toes with distributing tips daily instead of weekly. There were times before I introduced Branch to the Restaurant Group that I would fall behind on my tip spreadsheet. I would find myself having to rush to finish it at the end of the week. When you rush mistakes happen. Mistakes with peoples money is not a good thing. Now Branch is part of my daily ruteen! It has also put the restaurant group as a whole in a better postion finacially. Not having to have a weekly pay out of tips being deducted from the bank accounts is probably the most important! Having Branch deduct it form our account daily has put us in a better postion.

Thank you Branch! Review collected by and hosted on G2.com.

What do you dislike about Branch?

Honestly, I don't have anything bad to say about Branch. I have not ran into anything that I dislike. Review collected by and hosted on G2.com.

JC
Enterprise (> 1000 emp.)
"Very intuitive and user-friendly system to eliminate cash payouts"
What do you like best about Branch?

The biggest upside is not having to replenish petty cash multiple times per week at every restaurant location for server tip payouts. It saves everybody in the company time and the onboarding and training was seamless. Review collected by and hosted on G2.com.

What do you dislike about Branch?

The only downside is the possibility for user error. Even with the checks in place, you can't completely eliminate human error and your risk is a bit greater than if you were limited to only cash-on-hand, but it hasn't been too big of an issue for us. Review collected by and hosted on G2.com.

SK
Mid-Market (51-1000 emp.)
"Great Product and even greater Team!"
What do you like best about Branch?

Easy to setup, great reporting and insights, excellent implementation team. Review collected by and hosted on G2.com.

What do you dislike about Branch?

Nothing comes to mind as far as dislikes. Review collected by and hosted on G2.com.

Michael P.
MP
Mid-Market (51-1000 emp.)
"Great simple solution to paying our drivers"
What do you like best about Branch?

The website is very intuitive and seemless Review collected by and hosted on G2.com.

What do you dislike about Branch?

Slightly confusing to implement and get our teams to understand the logistics of cash outs. But once underway, super convenient and easy. Review collected by and hosted on G2.com.

Shelby B.
SB
Small-Business (50 or fewer emp.)
"Great!"
What do you like best about Branch?

I love how easy it is to receive my money right away. You can transfer money very easy to another bank. And you can get cash back at certain restaurants! Review collected by and hosted on G2.com.

What do you dislike about Branch?

Fee's for taking money out at an atm

The way you have to go to certain places to put cash on the card. Review collected by and hosted on G2.com.

Branch Pricing

Free
$0.00
Per user / Per month
See Branch pricing
Categories on G2
Contractor Payments
Earned Wage Access
Financial Wellness
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