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Branch Reviews & Product Details - Page 3

Branch Overview

What is Branch?

Branch is the leading workforce payments platform that delivers fast, flexible options for people to get paid. Easily pay W-2 and 1099 workers: offer cashless tips, reimbursements, paycard alternative, earned wage access, and other types of payments—all from one platform. No pre-funding needed. Whether it’s sending earnings to employees or contractors, companies choose Branch because they know that faster payments can help them strengthen worker loyalty, save time and money, and unlock productivity to drive business growth. Earners that sign up with Branch can receive a free bank account, quick access to earned wages, rewards, and personal finance tools to help them manage their cash flow between paychecks. Branch partners with the nation’s leading companies in hospitality, healthcare, gig platforms & marketplaces, and staffing services. Customers like Jimmy John’s, Uber, and Continuum experience greater efficiency, worker loyalty and retention by implementing our solutions. Want to join their ranks? See what Branch can do for you by requesting a demo.

Branch Details
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Branch Community
Languages Supported
English, Spanish
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Product Description
Branch is a mobile-first technology that helps workers grow financially. Filling the gap for low-income working Americans that are underserved, Branch provides transparent and equitable financial services, including instant access to earned wages.
How do you position yourself against your competitors?

Branch is a fast, easy, and embeddable solution for technology partners looking to deploy free financial services and faster payment methods to their customers. Instead of having to build something themselves, partners can turn to Branch for a seamlessly embeddable solution that can be customized to best meet their unique needs. We offer open APIs that not only enable real-time data transfer, but also provide an embedded experience within a partner's platform, which allows for a continuous user experience. While adding value to a partner's offering, our tools help streamline the payroll process for businesses and assist the employees of those businesses in getting ahead financially—all at zero cost.


Seller
Description

Branch, located at https://www.branchapp.com/, is a fintech company that provides mobile-first technology solutions aimed at improving the financial wellness of hourly workers. The platform offers a suite of tools designed to help employees manage their earnings, with features like digital pay stubs, fee-free checking accounts, and access to wages before payday through earned wage access. Branch helps businesses reduce turnover and absenteeism by empowering their employees with better financial options, fostering greater work satisfaction and productivity. Their services integrate seamlessly with existing payroll systems, making it easy for companies to offer these benefits to their employees without significant changes to their current operations.

Overview Provided by:

Branch Media

Branch Demo - Fast, flexible payments
Deliver fast, flexible options to your workforce. Whether it’s sending earnings to employees or contractors, companies choose Branch because they know that faster payments can help them strengthen worker loyalty, save time and money, and unlock productivity to drive business growth.
Branch Demo - Pay Admin
The heart of the Branch platform, Pay Admin allows you to enable and monitor account creation, make payouts, and gain key insights. The centralized hub is customizable, configurable, and scalable based on each organization’s unique needs. Easily push payments—no time constraints, deadlines, or fees.
Branch Demo - Cashless Tips
Send tip payouts, mileage reimbursements, or other one-off payments to employees after each shift—at no cost.
Branch Demo - Earned Wage Access
Provide free, on-demand access to a portion of earned wages before payday.
Branch Demo - 1099 Independent Contractor Payouts
Quickly and easily pay out contractors right after approved jobs or shifts. Grow your business faster with the competitive perk of accelerated pay
Branch Demo - Rewards
Branch Rewards helps workers earn money back from everyday spending. Simply using their Branch Card at participating merchants, cardholders automatically collect rewards that are paid out directly to their Branch account at the end of each month.
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63 Branch Reviews

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63 Branch Reviews
4.7 out of 5
63 Branch Reviews
4.7 out of 5

Branch Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Stacey S.
SS
Office Administrator
Mid-Market (51-1000 emp.)
"Great Product"
What do you like best about Branch?

I like that Branch allows me to take out money before I get paid. I'm a single mom with 2 kids and sometimes I need money now and it can't wait. Branch allows me that flexibility. I also really like that Branch allows you to take out money more than once per pay cycle. With our previous service, you could take money out, but you better make sure you got what you needed because you could only do it once. Branch allows me to access my pay check money as many times as I need to in between pay dates. Review collected by and hosted on G2.com.

What do you dislike about Branch?

At my company everyone is salaried. Branch doesn't compute that well in my opinion. It would be nice if the money was just available at the beginning of the pay cycle instead of having to accrue daily. It's not like my salary is flexible based on hours worked. I know that our company is different from most others that they work with though in that regard. Review collected by and hosted on G2.com.

LP
Corporate Recruiter
Small-Business (50 or fewer emp.)
"Branch Payments for Spark/DDI"
What do you like best about Branch?

It is very easy to set up and use. You have the ability to get instant pay for a small fee and free transfers to your bank account. Review collected by and hosted on G2.com.

What do you dislike about Branch?

I don't have any downsides except maybe transferring to your bank instantly or faster. Review collected by and hosted on G2.com.

Scott R.
SR
Payroll & Benefits Manager
Enterprise (> 1000 emp.)
"Payroll Manager user"
What do you like best about Branch?

user friendly and easy to use website for admins Review collected by and hosted on G2.com.

What do you dislike about Branch?

the limit on ATM withdrawls, the limit of $$ to transfer and they do no follow all laws Review collected by and hosted on G2.com.

JF
D
Mid-Market (51-1000 emp.)
"Branch has been great"
What do you like best about Branch?

The Branch app experience has been really great compared to past direct deposit card companies we have worked with before. The onboarding process was seemless, and the user experience has been great. Review collected by and hosted on G2.com.

What do you dislike about Branch?

So far I have not run into anything that I dislike about branch. Any issues that we have run into have been rectified very quickly, and were caused by human error on our side. Review collected by and hosted on G2.com.

Joe B.
JB
CEO
Small-Business (50 or fewer emp.)
"Branch makes it easy to daily & weekly payments"
What do you like best about Branch?

The flexibility to transfer funds to any other banks.

Ease of use of the debt card at retail shops. Review collected by and hosted on G2.com.

What do you dislike about Branch?

It just lacks a web-based portal. Would be convenient to track funds without the app. Review collected by and hosted on G2.com.

LH
Payroll Administrator/ + Other
Mid-Market (51-1000 emp.)
"Branch Early Pay"
What do you like best about Branch?

I like that the employees sign up, and I get an email being notified to update their banking information. It's also nice that employees can get some cash early before payday. Review collected by and hosted on G2.com.

What do you dislike about Branch?

It seems a little harder for Minors to sign up for this program. Review collected by and hosted on G2.com.

Response from Tyler Zipperer of Branch

Hi there, thank you for your review of Branch. This feedback is invaluable as we continue to develop our platform for employers like you. We're glad to hear your experience with Branch has been beneficial so far. Please let us know how we can continue to support your success.

Stephen B.
SB
Owner
Mid-Market (51-1000 emp.)
"Excellent customer service!!"
What do you like best about Branch?

From the initial setup to daily operations, their staff is extremely helpful and available to help whenever I need them. Review collected by and hosted on G2.com.

What do you dislike about Branch?

Some of the information you need to input has to be exact. An example is the date of birth for each worker has to be Year-Month-Day. This is not a huge deal, but rather something to get used to and expect. Review collected by and hosted on G2.com.

Suzanne W.
SW
Adjunct Professor
Enterprise (> 1000 emp.)
"Branch has been very easy to implement and we have received the support promised."
What do you like best about Branch?

Our employees love the direct deposit option and they are appropriately using the cash advance options.

Our account rep is amazing and responsive. Review collected by and hosted on G2.com.

What do you dislike about Branch?

Minors cannot get the cash advance.

We sometimes have issues at the end of the pay period.

We could not get swag for each roll out. Review collected by and hosted on G2.com.

Taylor L.
TL
AR/AP Quality Manager
Mid-Market (51-1000 emp.)
"Good Third Party Payment System"
What do you like best about Branch?

I like that I can instantly pay workers at anytime. Review collected by and hosted on G2.com.

What do you dislike about Branch?

The instant tranfer fees is the biggest issue my workers have. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Mid-Market (51-1000 emp.)
"Best thing I have done for my business"
What do you like best about Branch?

As a business owner, the simple setup and the ease of use are my favorite part of using Branch. It makes operations easier. Our credit card tips for employees were outweighing the amount of paper cash that we brought in each day which meant that we had to pull money from our bank account to pay out tips to employees. It was a headache to manage and a nightmare to audit. Branch has simplified all of that and our employees are happy with the change too. Review collected by and hosted on G2.com.

What do you dislike about Branch?

There is not a single thing that I dislike about Branch. It is shocking how easy it is to use and how great their customer service is for both the business owner and the employees. I have never had a vendor that operated as flawlessly as Branch. Review collected by and hosted on G2.com.

Branch