Referral Software

We have not seen a negative impact to using BirdEye, the only thing I wish is if there were more Support integrated with Google to verify some of our GMB pages, but this is definitely a Google Support issue and is not a fault of BirdEye. In recent weeks, our BirdEye rep has also been super helpful in connecting our GMB pages once we are able to get ownership of them which makes it seamless for us to respond to reviews! Review collected by and hosted on G2.com.

BirdEye is helping us to manage and respond to all of our online reviews and also grow our star rating through review requests. It is also helping us to gather information about where we need to improve our resident support through the direct feedback option and survey campaigns. Review collected by and hosted on G2.com.

I am generally very happy with SOCi, but I do hope that more features will be added in the future. I would like to be able to schedule Facebook stories, make more intricate Instagram stories, and schedule more intricate LinkedIn posts, such as polls. I was very happy to see that we can now schedule PDF posts on LinkedIn! Another thing that I hope can improve is the tracking templates. They can be a little bit finicky, and I seem to always have some sort of small problem when I use them. Review collected by and hosted on G2.com.

I manage the social media for 9 different offices. SOCi helps me tremendously, and without it, I would not have enough time to get everything done. Review collected by and hosted on G2.com.

I would like more clarity on metrics. And I'm not the only one around who'd like that - many people in my company say the same thing. If the Reputation score for a given entity is a rolling average — or a rolling metric of any kind, really — then it's critical to explain what time frames are being factored into each rolling average. I don't know if my response rate, for example, counts toward my score based on data from the last 3 months, the last month, the last 2 years, the last year... nothing. And none of the Reputation score components offer any clarity on how their rolling timeframes are determined. I'm not asking for the proprietary formula — and frankly, I think it's anything more than a minor risk to Reputation's market share, even if the formula was public. All I'd like to know are time frames for score components. Review collected by and hosted on G2.com.

The primary issue it solves for me is management of a sheer number of hyper-local entities and their reputation. Review collected by and hosted on G2.com.

Just a small request—but one that could really make a difference! It would be incredibly helpful to have some sort of integration between ServiceTitan and Liftify. That way, if a review comes in that needs follow-up, we can easily look up the customer and reach out directly. Right now, we’re having to ask customers to call us back in our public responses, which isn’t ideal. This little detail could really streamline our internal process and improve the overall experience! Review collected by and hosted on G2.com.

Our business relies heavily on Google reviews, and getting customers to share their feedback used to be a real challenge. Since partnering with Liftify, we’ve seen a big boost in reviews—and that’s a win for both us and our customers! We love that potential customers can now read real stories from people just like them and feel more confident in choosing our business. Review collected by and hosted on G2.com.

Not anything to dislike as such. Few updates are just needed. Review collected by and hosted on G2.com.

Rightchoice primarily helped us to get many students locally. In the education business, most parents prefer to sent their students to a nearby reputed and trusted institute. Although one might earn name and fame, the most important thing remains the local visibility so that more and more parents know about your institute. Rightchoice helped us achieve just that. Particularly during the peak season of admissions, our gmb listings proved worth it to gather more students at a much less ROI. Review collected by and hosted on G2.com.

Web site option could offer a few more options, but really it's working nicely for me. Review collected by and hosted on G2.com.

It solved the problem of me earning a 5 star review, but forgetting to ask for the review. Review collected by and hosted on G2.com.

Honestly, I don’t have any complaints. It’s been a great experience all around. Review collected by and hosted on G2.com.

Referral Factory has made it easy for us to manage and scale our referral programs without needing custom development or complex tools. Before, running referral campaigns was time-consuming and hard to track, but now we can launch, edit, and monitor everything in one place.

It helps us reward users efficiently and keeps everything organized—from user data to reward issuance—so we don’t miss a beat. The automation and ease of use save our team time, reduce errors, and help us grow through word-of-mouth in a more structured and trackable way. Review collected by and hosted on G2.com.

Nothing, everything is running as expected. Review collected by and hosted on G2.com.

Synup is helping me solve the challenge of managing my business listings consistently across a wide variety of online platforms. Before using Synup, it was time-consuming to update my information manually and ensure that my business details stayed accurate everywhere. With Synup, I can quickly make updates from one central dashboard, and those changes are reflected across all major directories. This has significantly improved my local SEO and helped potential customers easily find and trust my business online. The platform also makes it simple to monitor and respond to customer reviews, which has strengthened my reputation and customer engagement. Overall, Synup saves me valuable time, improves my online presence, and helps me grow my business. Review collected by and hosted on G2.com.

Downsides, we haven't encountered any yet and we hope it remains that way! Review collected by and hosted on G2.com.

They help us to locate focused geographical hotspots where our data indicates our brand and products are being talked about in a positive way. Their targeted audiences have consistently delivered better digital advertising results for us with less than a fifth of our original budgets, a remarkable achievement by any standards. Review collected by and hosted on G2.com.

The old badges design, thank god they re-designed them. Review collected by and hosted on G2.com.

G2 Marketing Solutions solves the problem of gaining authentic customer insights and leveraging them to build credibility and trust. By providing access to real user reviews and feedback, it helps me understand what resonates with my target audience and how to refine my messaging. The platform also tackles the challenge of identifying high-intent buyers and generating qualified leads. This benefits me by allowing me to optimize my marketing efforts, improve decision-making, and ultimately drive better results in terms of brand visibility, engagement, and conversions. Review collected by and hosted on G2.com.

Software bugs with the app and with the phones. They do get them ironed out though. Review collected by and hosted on G2.com.

Having all texting and phone messages in one place, so we can see conversation history has been a gamechanger! Review collected by and hosted on G2.com.

I really can't say anything bad about the platform at this point as i have never encountered any issue that wasnt resolved or a functionality that is missing. Review collected by and hosted on G2.com.

Right now I have been working with the team on building a new customer flow for the new shopify accounts platform that will be launched on our new store design. The team at smile has offered plenty of advice and also given me clear instructions on how to action any of the flow strategies we've talked about. Review collected by and hosted on G2.com.

There's truly nothing that I dislike about EmbedReviews. If I had to pick something it would be the price tiering as there's a $30 jump in monthly price when moving up from the Pro plan. Review collected by and hosted on G2.com.

Before using EmbedReviews, I would need to put a tremendous amount of time and effort into collecting and manually displaying reviews on websites that I manage for my clients. Review collected by and hosted on G2.com.

The verification process for reviews can be a bit frustrating—for both recruiters and travelers. Even when someone leaves a great review, it doesn’t always count unless it’s verified or submitted through a specific link. This can be confusing, especially for clinicians who genuinely want to support their recruiter but don’t understand why their review isn’t showing up or helping with certification progress. Streamlining or simplifying that process would make a big difference in overall experience and engagement. Review collected by and hosted on G2.com.

Great Recruiters solves the problem of transparency and trust in the staffing industry. It gives clinicians a real voice to share their experiences and gives recruiters like me real-time insight into how we’re doing. It’s helped me build credibility with new travelers, strengthened retention with current ones, and made it easier to stand out in a competitive market. It also helps leadership identify top performers and coaching opportunities across the team. Review collected by and hosted on G2.com.

The sign-up process can sometimes an issue. We have a wide variety of members and non member that use our Center and often times, non-members receive access to join our loyalty program. Review collected by and hosted on G2.com.

Perkville has helped us set a standard for the amount of points we provide to our members. They have a variety of ideas and practices that help retain our members and also help grow our business. Review collected by and hosted on G2.com.

I haven't found much I haven't liked so far. Everything has been great! Review collected by and hosted on G2.com.

It stops a bad situation from getting worse, and more importantly to our google page majority of the time. Review collected by and hosted on G2.com.

Nothing! It's been a great investment so far. Review collected by and hosted on G2.com.

Oggvo is making automating review capture and posting easier. Since we've started with Oggvo, we've gained 50+ five-star reviews on our Google Business page. This has helped us stand out in the crowded local real estate field and has even earned us a few new clients!

Oggvo also continues to support their clients after the sale. We have regular (at least quarterly and lately monthly!) check-ins with Jessica Adams, our account representative, to help us optimize the software. These check-ins are incredibly useful. She reviews our progress, looks at our pages with me and makes helpful suggestions to tweak things to make them better. The review "asks" and posted reviews look great, and Jessica helps us make sure they get properly posted to our social media and Google Business pages. Jessica is also quick to respond to any questions I might have between check-ins. I heartily recommend Oggvo, and thank Jessica for her continued support! Review collected by and hosted on G2.com.

Being based in New Zealand presented a unique time-challenge, but StoryTap always worked with us to find a time that suited us. Nothing to dislike. Review collected by and hosted on G2.com.

In New Zealand, it can be hard for health organisations to get honest feedback about patients care and experience. StoryTap's platform allows consumers to record their story, when ready, in their own comfortable space. Review collected by and hosted on G2.com.

The analytics dashboard could be a bit more detailed. It gives you the basics, but if you want more advanced breakdowns or filtering options, you might feel a bit limited. Also, some templates for review widgets feel a little outdated and could use fresher design options. Review collected by and hosted on G2.com.

We needed a reliable way to build trust and social proof with potential customers. Reviews.io helps us automate the review collection process and showcase positive feedback directly on our site, which has improved our conversion rates. It also gives us insights into customer satisfaction and product performance, helping us make better business decisions. Review collected by and hosted on G2.com.

To be honest, haven't had any issues with Chekkit in years and we continue to use it for all our locations. Review collected by and hosted on G2.com.

Getting our customers to review us in an easy way for both staff and the customers Review collected by and hosted on G2.com.