The G2 on TimeClock Plus by TCP

TimeClock Plus by TCP Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find TimeClock Plus by TCP to be very easy to use, appreciating its intuitive design and accessibility. (55 mentions)

Users praise the professional and helpful customer support of TimeClock Plus, enhancing their overall experience. (39 mentions)

Users value the customized client timeclock experience and seamless integration, enhancing employee time management. (24 mentions)

Users find TCP's customer support extremely helpful, providing guidance and assistance whenever needed. (22 mentions)

Users appreciate the easy access provided by TimeClock Plus, allowing convenient management from anywhere through cloud capabilities. (21 mentions)

Users report poor customer support leading to challenges during implementation and difficulty in troubleshooting integration issues. (18 mentions)

Users find the limited customization of TimeClock Plus frustrating, especially regarding reporting and employee name visibility. (12 mentions)

Users often struggle with the learning curve of TimeClock Plus, citing confusion and inadequate support resources. (10 mentions)

Users find the missing features such as account history and search options frustrating during their experience. (10 mentions)

Users experience clocking issues with TimeClock Plus, leading to complications in overtime computation and cumbersome processes. (9 mentions)

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Verified User in Manufacturing

Mid-Market (51-1000 emp.)

4/8/2025

"The Tech support is pretty awesome - most of the time."

3/5

What do you like best about TimeClock Plus by TCP?

Technical support. Most are well experienced and can get you a response immediately. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

it can be hard to reach someone especially your dedicated representative Review collected by and hosted on G2.com.

Natasha F.

Business Manager

Mid-Market (51-1000 emp.)

5/16/2024

"Fast Customer Support"

4.5/5

What do you like best about TimeClock Plus by TCP?

The customer support has been great. They are knowledgeable and very quick response time. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I have not found anything so far. Everything I want they can do for me. Review collected by and hosted on G2.com.

Holly S.

Practice Manager

Small-Business (50 or fewer emp.)

2/7/2025

"Simply Timekeeping"

5/5

What do you like best about TimeClock Plus by TCP?

It is simply to use and works best for our company. Customer support my traning was great. I liked that she recorded it so that I can go back and review if I have questions. i use timeclock plus several times a day. This system was very easy to implemant in our practice Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Not very easy to change PTO, Holidays etc. Review collected by and hosted on G2.com.

Harish G.

Associate

Mid-Market (51-1000 emp.)

10/24/2024

"Save Time Save Money"

5/5

What do you like best about TimeClock Plus by TCP?

I like the way of providing features by TCP Time Cloclk Plus. It provide the flexible options like Automated Time Clock Attendence updation through our Mobile and Even providing different Services in a Single platform with easy of use. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I don't think so , it was about the dislikes , but i think so it could spread their wings upto the clients and end users with more effective intresting Campaings too Review collected by and hosted on G2.com.

Ed S.

Small-Business (50 or fewer emp.)

5/16/2024

"Review of my customer service experience with TimeClock Plus(TCP)"

4.5/5

What do you like best about TimeClock Plus by TCP?

Access to customer service, with an up-to-date paid contract, when dealing with TCP. TCP has a support staff willing to help us, as a client, whenever we need technical and/or end user support for the software. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Even with support, whether you log a support ticket(online) or via their customer service phone support system, at times(as a client) we need to wait awhile to get a response back for assistance when dealing with a TCP software issue. I've had to wait for almost a business day's length in time, for a response back, to get support - at times. Review collected by and hosted on G2.com.

What problems is TimeClock Plus by TCP solving and how is that benefiting you?

It's helping us track whose here, and who isn't, from a time management standpoint. As an organization, the TCP(300/400 Series) DP fingerprint technology being used here eliminates the potential for buddy punching between employees, etc.

The time & attendance software tracking system is efficient and accurate. It equates into accurate payroll management on a weekly basis for us. Review collected by and hosted on G2.com.

Shelley H.

Guest Relations

Religious Institutions

Small-Business (50 or fewer emp.)

8/3/2023

"Excellent Customer Service, Training and Tech Support"

5/5

What do you like best about TimeClock Plus by TCP?

After initial training, Tech Support has to be my favorite. They are quick to answer and are willing to state they don't know, but will follow up, and they DO follow up! Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

While I understand it, my least favorite part of TCP is that I have to pay for each person that is using the software. It is a per person license fee. Since our staff flucuates frequently, it is akward making sure that I have enough licenses to cover the staff needs, and then at peak, adding licenses, signing updated contracts, etc. I DO appreciate that when peak is over, I am paying a lower amount, due to the fact I have a lower number of users. This is not a complaint, just my least favorite part. Review collected by and hosted on G2.com.

What problems is TimeClock Plus by TCP solving and how is that benefiting you?

Our previous time and attendance system was an antique and our scheduling software was in a spreadsheet format that was not easily shared between managers. This software has given our managers the ability to schedule staff quickly and easily with the ability for staff to get their schedules almost instantly on the app. This makes for happier employees and managers, and due to the scheduler templates in TCP, our managers are saving quite a bit of time when creating their schedules. We have a few employees that work in multiple departments, and this software allows all managers to see the schedules of other departments, thereby allowing them to see available segments for their employees. Previous time off requests were slips of paper that could be easily lost or misplaced. Now there is a digital request, and answer, and our employees know when their time off request is approved. Managers also have a record of when the request was submitted, whether is was 2 months before the requested date, or just 2 days. Review collected by and hosted on G2.com.

Verified User in Recreational Facilities and Services

Mid-Market (51-1000 emp.)

2/6/2025

"Great Platform - Cost Structure is Confusing"

3.5/5

What do you like best about TimeClock Plus by TCP?

Has streamlined our employee time clock procedure. TCP is straightforward and easy to manage. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The pricing for a company with seasonal fluctuations has been challenging to understand. Review collected by and hosted on G2.com.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

2/13/2025

"TimeClock Plus is easy to use!"

5/5

What do you like best about TimeClock Plus by TCP?

It is easy to use. It helps me process my payroll without any trouble. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I honestly do not have dislikes about TimeClock Plus . Review collected by and hosted on G2.com.

Surendra D.

Associate

Mid-Market (51-1000 emp.)

10/22/2024

"Time is more Valuble"

5/5

What do you like best about TimeClock Plus by TCP?

I the way of TCP Time Clock integrates the Flexibility of easy usage according to our Convinience and Time saving process. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I don't think so about dislike , but my opinion is they need to get more promotion and interactive features should add to attract the Clients. Review collected by and hosted on G2.com.