Top Rated SparkPost Alternatives

Microsoft 365 for Jira - Outlook Email, Teams, Calendar

(4)

4.5 out of 5

Visit Website

SparkPost Reviews & Product Details - Page 5

admin

SparkPost Product Details

Claimed

SparkPost is the world’s #1 email infrastructure provider and the most performant email delivery service available. Our customers send over 5 trillion messages a year, over 37 percent of the world’s business email. Several SparkPost customers—including the largest social networks—send over a billion emails a day, making us the fastest-growing email delivery service provider on the market. For more than a decade, we’ve developed the leading technology in the email industry and the first email delivery service truly architected for the cloud. From the finely-tuned Momentum MTA to today’s fully elastic cloud email delivery service, we provide our customers with proven highest inbox delivery rates, easy setup and launch, and the most comprehensive analytics and insight. Built on the AWS platform, we give our customers the reliability and scalability they demand—and more. There’s never been a better way to send email. Our technology is powerful, but SparkPost’s most valuable asset is our people—the most talented and experienced email experts in the industry. From deliverability experts to a community of developers to dedicated Technical Account Managers for enterprise customers, our team is there with you every step of the way. Whether you are just starting out building an app; a large, complex enterprise; or somewhere in between, there’s a SparkPost service to match your email delivery needs.

Seller

SparkPost

Discussions

SparkPost Community

Languages Supported

English

Product Description

Advanced email delivery system for both marketing and transactional emails.

Overview by

Elsbeth Russell

SparkPost Media

Proactively monitor the pulse of your email health

Reduce risk and remedy problems before they cause sending outages

Dig deep into differences in behavior between recipients that have recently engaged and those that haven’t

G2 reviews are authentic and verified.

Here's how.

Robert E.

Email Marketing Manager

Mid-Market (51-1000 emp.)

12/18/2017

"Good ESP, decent pricing and support"

3.5/5

What do you like best about SparkPost?

IT does what you need it to do... send your emails, however this is not a standalone situation, you'll need an interface to make it work properly. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

The reporting is horrible. You can only get 100 records over any span of time, which is cumbersome. Review collected by and hosted on G2.com.

Recommendations to others considering SparkPost:

Don't rely on it for reporting, as you shouldn't anyway. Make sure that your API connections are done properly to have all pieces talking to each other. Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

Sending emails to our customers and gauging engagement with them. Review collected by and hosted on G2.com.

Nicolas G.

Principal

Information Technology and Services

Small-Business (50 or fewer emp.)

10/5/2017

"Very capable email sending platform with a great API"

4/5

What do you like best about SparkPost?

A very functional API, a clear website with lots of documentation. I was able to quickly develop on top of this platform. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

The control panel could be more ergonomic in presenting statistics. In particular, it is very difficult to trace individual emails to see if and why they bounced. Review collected by and hosted on G2.com.

Sherif O.

Lead Software Developer / Product Manager

Computer Software

Small-Business (50 or fewer emp.)

8/13/2017

"Emails sent through the disappear into a blackhole, they have no clue where they go"

0/5

What do you like best about SparkPost?

Site is clean and easy to use. Support respond quickly. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

First they suspended me for sending spam email before I'd even sent a single email. They did apologize and reactivate my account.

After running a few tests, we noticed emails to hotmail weren't arriving. Not bouncing, not delayed, marked as delivered but never appearing. When we sent to them regarding this - and that our test from 4 other providers to the same address with the same email content were arriving, they kept on saying "from our side all is ok, check your junk email". The emails were not in junk email, or nowhere at all. They simply have no idea where their emails go. For an email sending service, this is sort of a big deal :) Review collected by and hosted on G2.com.

Verified User in Design

Small-Business (50 or fewer emp.)

5/17/2018

"Great for developers"

5/5

What do you like best about SparkPost?

I love that it was built from the ground up for devs. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

At first, after the Mandrill closure, there were deliverability problems as many users came over from Mandrill. Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

4/24/2018

"Easy to use mass email service"

4/5

What do you like best about SparkPost?

The set up is dead simple and clean. No fuss, no muss. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

I would not have needed customer success outreach, but then my use case is almost trivial. Easy enough to ignore those emails. Review collected by and hosted on G2.com.

Verified User in Computer Software

Enterprise (> 1000 emp.)

6/27/2017

"Software Engineer III"

4/5

What do you like best about SparkPost?

They are very responsive and provide "white glove" service. If you are paying for their service, you definitely feel like you are being taken care of. Prompt updates and deliverability reports e-mailed regularly. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

It is difficult to get any desired changes on their roadmap. Unless a lot of their customers, or their biggest customers want the change as well, you will likely not get your change request completed. Some of the changes are pretty necessary for our solution. They can even be obvious features that should be available, they will agree, but still not move quickly on it. Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

My team wanted someone else to handle our deliverability and template management. They monitor our deliverability and alert us of any issues. We handle our own user segmentation, but even if we mess up, their system won't let us spam users unnecessarily. They delivery e-mails at any rate that we require and have a robust e-mail event system. Review collected by and hosted on G2.com.

Response from Jennifer Lacey of SparkPost

edit

Hi There

We're so sorry to hear that your feature needs haven't been taken seriously or at least given adequate explanations as to when/why we can't do something right now. We're rolling out new things every week, but clearly aren't hitting on things of value to you and that needs to change! We'd love to personally chat with you about what you'd like to see and how that can help your business.

Feel free to reach us at product@sparkpost.com

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/1/2018

"Great Service So Far"

5/5

What do you like best about SparkPost?

the overall dashboard and ease of setup for the service Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

seems to have more downtime and issues than I would like but overall not too bad. Review collected by and hosted on G2.com.

Verified User in Higher Education

Enterprise (> 1000 emp.)

5/8/2018

"SparkPost Flexible and Customizable API"

5/5

What do you like best about SparkPost?

The well built API, sound distribution of emails and whitelisting. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

Unable to upload a CSV file to distribute directly from browser. Review collected by and hosted on G2.com.

Dave C.

Marketing Analyst

Financial Services

Mid-Market (51-1000 emp.)

6/27/2017

"Great Company"

5/5

What do you like best about SparkPost?

The attention to detail, as an enterprise customer, SparkPost does a fantastic job managing deliverability. Implementation went smoothly. The best part about being a SparkPost customer is all of the things I DON'T have to worry about. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

No real segmentation for their enterprise customers. Requires using another segmentation type front end to be able to work with newer event and action schema triggers. Review collected by and hosted on G2.com.

Response from Jennifer Lacey of SparkPost

edit

Hi Dave! So happy to hear that things are going well for you with SparkPost, especially with that awesome jump in inboxing!

In regards to your frustrations around our approach to partnering vs. building our own segmenting toolset; we empathize with you. While we're really exceptional at email infrastructure, we believe there are many exceptional front end companies whose core competencies work well with ours, and so we focus on making their integrations into SparkPost simple and seamless. That being said, we're always looking for ways to evolve, and putting some automation towards segmentation, particularly around driving engagement and revenue, are some thoughts we have for the future. Happy Sending!

Guilherme M.

CPO & Developer

Leisure, Travel & Tourism

Small-Business (50 or fewer emp.)

12/20/2016

"Using sparkpost after the end of mandrill for us"

4.5/5

What do you like best about SparkPost?

Compared to other email services the free plan for sparkpost is very generous and it is a good start for startups and small businesses. They have grown quite a bit after the end of Mandrill and have have some issues because of that. But now the services are up and running on great uptime and quality.

The support is quite good and they usually respond to tickets on a day or so.

Many improvements on the last few months. Review collected by and hosted on G2.com.

What do you dislike about SparkPost?

Lack of some functionalities such as see the body of the sent e-mail and sandbox mode. I really dislike the things we have to do to test the sending of transactional emails... Some times configuration for it to work properly is hard Review collected by and hosted on G2.com.

Recommendations to others considering SparkPost:

If you are looking for a good transactional email service to start your business I would definitely recommend Sparkpost for they have good prices even when you (hopefully) escalate. They have great support and the API integration works very well. They also have integrations for many languages such as Ruby on Rails, which we are using right now.

Deliverability is good even for shared IPs and it helps you to set good reputation for sending domains. Review collected by and hosted on G2.com.

What problems is SparkPost solving and how is that benefiting you?

We are using it for transactional e-mails and are starting to user for email marketing connected to Mautic. So far, nothing to complain. Review collected by and hosted on G2.com.