(59)
4.3 out of 5
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SocketLabs
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SocketLabs Features
What are the features of SocketLabs?
Administration
- Detailed Server Logs
- Notifications
Integrations
- Mail Send API
Platform
- Custom Tracking Domain
- Documentation
- Sender Reputation Management
- Tracking & Reporting
- Performance and Reliability
Diagnosis
- Content
- Policy Compliance
Tracking
- Processing Time
Technology Glossary Features
View definitions of the features and discover new technology terms.
SocketLabs Categories on G2
Filter for Features
Administration
Template Creation | Process for administrator to create personalized email templates from scratch or incorporate and leverage existing templates. | Not enough data | |
Preset Template Availability | Quantity and quality of preset email templates for administrators to construct their own emails. | Not enough data | |
Custom Unsubscribe | Able to customize the unsubscribe templates, handler, and tracking. | Not enough data | |
Email Segmentation | See feature definition | Able to segment transactional emails based on their purpose. | Not enough data |
Detailed Server Logs | Detailed logs for tracking and debugging mail server activity. 15 reviewers of SocketLabs have provided feedback on this feature. | 82% (Based on 15 reviews) | |
Notifications | Alerts administrator whenever a pre-set event occurs. 12 reviewers of SocketLabs have provided feedback on this feature. | 75% (Based on 12 reviews) |
Integrations
Webhooks | See feature definition | Integrates webhooks into emails to signal email status (i.e. sent, bounced, opened, etc.) | Not enough data |
Event Tracking API | API used to track the status of emails. | Not enough data | |
Mail Send API | Based on 12 SocketLabs reviews. API used to send emails (e.g. Web API, SMTP API) | 90% (Based on 12 reviews) | |
Spam Filter Testing | Testing to ensure emails do not go to recipient's spam folder. | Not enough data |
Platform
Custom Tracking Domain | Ability to define a custom domain from which emails are sent. This feature was mentioned in 13 SocketLabs reviews. | 85% (Based on 13 reviews) | |
Multiple Domains | Able to send emails from multiple domains. | Not enough data | |
Dedicated IP | See feature definition | Ability to use a dedicated IP for deliverability. | Not enough data |
Documentation | As reported in 13 SocketLabs reviews. Availability and quality of documentation for API, code library, implementation, and set up. | 79% (Based on 13 reviews) | |
Sender Reputation Management | Based on 15 SocketLabs reviews. Ability for the platform to manage individual domain reputations. That way, senders with good sending practices are not penalized based on the sending practices of others. | 88% (Based on 15 reviews) | |
Tracking & Reporting | Tracks emails sent and delivery rates and compiles them into standard reports. This feature was mentioned in 16 SocketLabs reviews. | 85% (Based on 16 reviews) | |
Enterprise Scalability | Provides features and infrastructure to allow scaling for large organizations. | Not enough data | |
Performance and Reliability | Emails are consistently received and software performs reliably. 16 reviewers of SocketLabs have provided feedback on this feature. | 89% (Based on 16 reviews) |
Analytics
Open Rates | Records the rate at which emails are opened. | Not enough data | |
Link Activity | Records the rate at which links in emails are followed. | Not enough data | |
Attachment Activity | Records the rate at which email attachments are opened or downloaded. | Not enough data |
Customizations
Email Platform Integration | Syncs information from other software such as contacts, emails and calls to reduce manual data entry. | Not enough data | |
Email Scheduling | Allows administrators to schedule out emails in advance. | Not enough data | |
Notifications | Reminds administrators to follow-up on emails based on pre-set reminders. | Not enough data | |
Email Categorization | Allows for the categorization of emails. | Not enough data | |
Templates | Allows for the creation of templates for frequently-sent emails. | Not enough data |
Diagnosis
IP Address | IP address quality analysis. | Not enough data | |
Domains | Sending domain quality analysis. | Not enough data | |
Content | Based on 11 SocketLabs reviews. Email content analysis. | 85% (Based on 11 reviews) | |
Policy Compliance | As reported in 10 SocketLabs reviews. Determing email and domain compliance with policies such as DMARC. | 88% (Based on 10 reviews) |
Tracking
Processing Time | Measuring of delivery latency/processing time. 13 reviewers of SocketLabs have provided feedback on this feature. | 88% (Based on 13 reviews) | |
Placement | Tracking which folder email appears in. | Not enough data | |
Open Rate | Tracking open rate across recipients. | Not enough data | |
Time to Open | Tracking time between delivery and open. | Not enough data | |
Alerts | Notifications related to placement and opening. | Not enough data |
Reporting
Campaign Performance | Measuring overall campaign performance across recipients. | Not enough data | |
Domain Reputation | Measuring overall reputation related to specific sending domains. | Not enough data | |
Brand Reputation | Measuring overall reputation of brand based on all email activity. | Not enough data | |
Blacklist and Whitelist | Tracking recipient tagging of domains for blacklists and whitelists. | Not enough data |
Generative AI
AI Text Generation | Allows users to generate text based on a text prompt. | Not enough data |
Agentic AI - SAP Store
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - Email Tracking
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - Email Deliverability
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
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