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Top 10 Smiddle Agent Scripting Alternatives & Competitors

Smiddle Agent Scripting is not the only option for Contact Center Knowledge Base Software. Explore other competing options and alternatives. Contact Center Knowledge Base Software is a widely used technology, and many people are seeking innovative, secure software solutions with decision trees and integrations. Other important factors to consider when researching alternatives to Smiddle Agent Scripting include ease of use and reliability. The best overall Smiddle Agent Scripting alternative is Zoho Desk. Other similar apps like Smiddle Agent Scripting are Zendesk Support Suite, Salesforce Service Cloud, Talkdesk, and Guru. Smiddle Agent Scripting alternatives can be found in Contact Center Knowledge Base Software but may also be in Help Desk Software or Knowledge Base Software.

Best Paid & Free Alternatives to Smiddle Agent Scripting

Zoho Desk
Zendesk Support Suite
Salesforce Service Cloud
Talkdesk
Guru
NiCE CXone Mpower
Yext
Ozonetel

Top 10 Alternatives to Smiddle Agent Scripting Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Smiddle Agent Scripting stacks up to the competition and find the best product for your business.

Zoho Desk

By Zoho

(6,581)4.4 out of 5

Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

Categories in common with Smiddle Agent Scripting:

Contact Center Knowledge Base

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Zendesk Support Suite

By Zendesk

(6,222)4.3 out of 5

Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

Categories in common with Smiddle Agent Scripting:

Contact Center Knowledge Base

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Salesforce Service Cloud

By Salesforce

(5,630)4.4 out of 5

Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

Categories in common with Smiddle Agent Scripting:

Contact Center Knowledge Base

See all Salesforce Service Cloud reviews

Talkdesk

By Talkdesk

(2,429)4.4 out of 5

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Categories in common with Smiddle Agent Scripting:

Contact Center Knowledge Base

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Guru

By Guru

(2,153)4.7 out of 5

Guru is the wiki, intranet, and knowledge base in one that brings your teams together by centralizing essential information. Powered by AI, it gets smarter the more you use it. Experience streamlined information sharing and effortless implementation with Guru.

Categories in common with Smiddle Agent Scripting:

Contact Center Knowledge Base

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NiCE CXone Mpower

By NiCE

(1,718)4.3 out of 5

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Categories in common with Smiddle Agent Scripting:

Contact Center Knowledge Base

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Yext

By Yext

(828)4.4 out of 5

Yext is an API-first, composable software platform that collects and organizes content from across the enterprise to deliver relevant, actionable information — in the form of answers — wherever people ask questions about a business.

Categories in common with Smiddle Agent Scripting:

Contact Center Knowledge Base

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Ozonetel

By Ozonetel

(606)4.6 out of 5

Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.

Categories in common with Smiddle Agent Scripting:

Contact Center Knowledge Base

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Sprinklr Service

By Sprinklr

(512)4.3 out of 5

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.

Categories in common with Smiddle Agent Scripting:

Contact Center Knowledge Base

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#10

Bloomfire

By Bloomfire

(463)4.6 out of 5

Bloomfire is a searchable and secure hub for your company knowledge. Bloomfire helps teams find knowledge fast so everyone has information when and where they need it.

Categories in common with Smiddle Agent Scripting: