9 Sequoia One Reviews
There's not a ton that I like about them. Our current rep is great and nice and knowledgeable and I really like her, but I just find the breath of their services. The products are way behind times the use of data for the HRIS is just not good. Review collected by and hosted on G2.com.
The breath of services is lacking the tools and technologies they have are less than adequate and they just don't have a great dashboard whatsoever Review collected by and hosted on G2.com.
Our HR Partner and CSM, made the employee experience and my experience as a partner and admin so lovely. Review collected by and hosted on G2.com.
Having two platforms was a bit rough, but not the worst. Review collected by and hosted on G2.com.
everything. they have wonderful customer service, always helpful, platform has helpful resources. The platform is eay to use, has everything you need, they even have additional items on the platform you never realized you needed until you start using it lol.
i use the platform everyday and my job would probably be so much harder if it wasn't for Sequoia Review collected by and hosted on G2.com.
So far Nothing, cause they constantly are improving. Review collected by and hosted on G2.com.
Sequoia One enables payroll and HR assignments to be offloaded from me, thus allowing me to focus on more important tasks. However, that saved me the trouble as their team catered for all the things from taxes, to administering benefits, thus I was able to concentrate and steer the operations of my business. Review collected by and hosted on G2.com.
I have sometimes encountered problems with payroll, when the funds are not available on time. It resulted in a couple of mistakes and caused some confusion and frustration with my employees. Furthermore, I had to write some additional emails to get things straightened out. Review collected by and hosted on G2.com.
Our reps are extremely responsive, usually within a couple hours even though the SLA is 24hrs. They answer everything from how to retrieve certain reports to making sure our taxes are filed across all our states properly. It's really easy to get up and running and doesn't require ongoing maintenance. Review collected by and hosted on G2.com.
Their transition from Prism to their new software systems is slow (as expected) and so splitting time between the old app and the new one is a bit annoying but everything works. Review collected by and hosted on G2.com.
I have worked with several PEOs over the years, and have found Sequoia to be the most reliable, user-friendly, and consistent. Their client service team is knowledgeable, quick to respond, and very helpful. We've never encountered errors in managing payroll, leaves of absence, etc, and their website is easy for our employees to navigate. Review collected by and hosted on G2.com.
I have no complaints, we haven't had any problems with their service or their systems. Review collected by and hosted on G2.com.
There are many aspects:
1. cheaper insurance rate
2. Comprehensive service such as 401K, so we don't have to deal with another vendor
3. Payroll service that is easy to use
4. The HR service, so we don't have worry about not compliant with the regulations
... Review collected by and hosted on G2.com.
I did not see any down side of the service Review collected by and hosted on G2.com.
Tabitha Harden and her continuous commitment to helping us week after week. She's gone above and beyond helping us. Review collected by and hosted on G2.com.
The system is very old. The interface is just very frustrating to use. To pull a report I need to go through many steps and it doesn't save so each month I need to redo the same steps, which is a poor experience. Review collected by and hosted on G2.com.
Sequoia is great at inquiries, payroll processing and taxes. They are limited with taxes and slow to respond on tax inquiries. This is a great company if you are an early state startup or very small company. Review collected by and hosted on G2.com.
Reporting limitations, slow to respond on some payroll inquiries, no access to view W2's because they are the EOR. They do not share a lot about what they are doing on the backend. Review collected by and hosted on G2.com.
