ScalePad provides MSPs of every size with the knowledge, technology, and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. With a suite of integrated products that automate and standardize MSP’s operations, analyze and uncover new opportunities, and expand value to clients, ScalePad is equipping the MSP adventure.
ScalePad has received awards such as MSP Today’s Product of the Year, G2’s 2024 Fastest Growing Product, and 2024 Best IT Management Product. In 2023, it was named a Best Workplace in Canada by Great Place to Work™. ScalePad is a privately held company serving over 12,000 MSPs across the globe. Learn more at scalepad.com.
Products:
*Lifecycle Manager* is a client engagement app helps MSPs automate and streamline their asset lifecycle management processes. It provides services crucial to every part of the asset lifecycle from surfacing risk, enhancing client communication, in-app purchasable warranties, to end of life asset disposition. Partners using Lifecycle Manager automate manual processes, deliver better QBRs, generate more revenue, and provide an elevated client experience to their clients.
*Lifecycle Insights* helps MSPs deliver better QBRs to their Partners. It consolidates data to allow for insightful reporting that presents risk & exposure, and allows for collaboration on TCO budgeting and remediation planning while highlighting how technology can support the client's business goals.
*Backup Radar* is backup monitoring software for MSPs that cuts the risk of unreported backup failure. It automates monitoring of over 300 of the world’s most popular backup apps, slashing your clients’ data loss risks by surfacing missed or hung backup jobs caused by technical issues or human error.
*Cognition360* is a next-generation business intelligence tool for managed service providers to take action. Built around the first data warehouse designed for ConnectWise Manage, Cognition360 leverages machine learning and artificial intelligence to provide predictive analytics that boost an MSP’s productivity and profitability.
*ControlMap* is a compliance automation platform for MSPs designed to expedite compliance achievement and maintenance for over 35 frameworks, such as HIPAA, GDPR, SOC 2, ISO 27001, and more. It boosts MSPs security posture, develops their sales pipelines, and adds peace of mind.
Services:
*Warranty Services* powers Lifecycle Manager by automatically gathering accurate warranty information across 40+ OEM vendors for servers and networking devices. Its streamlined workflow enables MSPs to check client assets warranty status, identify expiry dates, procure, and issue warranty service requests in one app.
*Workstation Assurance* provides full replacement warranty coverage — including accidental damage — for MSPs’ clients’ workstations in one easy workflow in Lifecycle Manager. Quote and procure Workstation Assurance coverage in just clicks, and provide clients with cost certainty and peace of mind.
*IT Asset Disposal* provides Lifecycle Manager users with a simple, secure, verifiable, and environmentally-friendly disposition process for decommissioned client IT assets, and unlocks a new revenue stream for MSPs.
See firsthand how ScalePad can help at www.scalepad.com
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Product Description
ScalePad provides MSPs of every size with the knowledge, technology, and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. With a suite of integrated products that automate and standardize MSP’s operations, analyze and uncover new opportunities, and expand value to clients, ScalePad is equipping the MSP adventure. ScalePad has received awards such as MSP Today’s Product of the Year, G2’s 2024 Fastest Growing Product, and 2024 Best IT Management Product. In 2023, it was named a Best Workplace in Canada by Great Place to Work™. ScalePad is a privately held company serving over 12,000 MSPs across the globe. Learn more at scalepad.com.
Overview by
Brittany McDougall
