The G2 on ScalePad ControlMap

ScalePad ControlMap Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the user-friendly interface of ScalePad ControlMap, enhancing navigation and efficiency in managing governance and risk. (21 mentions)

Users value the integrations in ScalePad ControlMap, greatly simplifying compliance management and enhancing overall efficiency. (10 mentions)

Users value the consolidation of compliance documents in ControlMap, making reviews and adherence straightforward and efficient. (8 mentions)

Users appreciate the superb compliance checking services of ScalePad ControlMap, enhancing their GRC processes in a unified platform. (7 mentions)

Users value the centralized document storage in ControlMap, making compliance reviews straightforward and efficient. (6 mentions)

Users find integration issues hinder smooth processes, limiting customization and compatibility with existing tools. (4 mentions)

Users find limited functionality in ScalePad ControlMap, wishing for more customization and control options for assessments. (4 mentions)

Users feel that ScalePad ControlMap has missing features, particularly in customization and specific control assessments like PCI DSS 4.0. (4 mentions)

Users find customization limitations in ScalePad ControlMap, highlighting missing controls and features for assessments. (3 mentions)

Users find the limited integrations frustrating, as they hinder compatibility with essential internal apps and tools. (3 mentions)

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Eli P.

Centralized Services Manager

Small-Business (50 or fewer emp.)

5/28/2025

"Powerful GRC for Multiple Security Frameworks"

4/5

What do you like best about ScalePad ControlMap?

When entering information for one Security Framework, ScalePad ControlMap automatically applies explanations and proof of controls to other applicable frameworks. Review collected by and hosted on G2.com.

What do you dislike about ScalePad ControlMap?

Come functionally can be a little more complex than expected based upon conversations with representatives from the company during pre-sales research. Review collected by and hosted on G2.com.

Kent G.

Chief Information Security Officer

Mid-Market (51-1000 emp.)

8/16/2024

"Automation and Direction in a single platform"

5/5

What do you like best about ScalePad ControlMap?

ControlMap provides an easy-to-use platform which allowed our GRC team to completely revamp the way we approach policy, governance, vendors, and risk management in a single platform. Previously, we were utilizing a handful of disparate solutions to provide these functions within our GRC program. Now our Risk Management Program is housed in a single platform, allowing for easier administration, navigation, and linking of information between policy, control mapping, evidence gathering, and risk treatment. Review collected by and hosted on G2.com.

What do you dislike about ScalePad ControlMap?

The SSO login experience if you're using both the MSP platform and a tenant for your organization does not function properly. For that reason, we needed to configure our GRC team as members of the MSP tenant as well as our organizational tenant in order to get them into the platform after working with support. Review collected by and hosted on G2.com.

What problems is ScalePad ControlMap solving and how is that benefiting you?

Being able to solve all of our GRC needs with a single platform has been the largest benefit to our GRC program. Prior, we were utilizing a number of disparate solutions to accomplish these goals, leading to lost time and mulitiple verisions of "the truth" in our documentation throughout our on-premise and cloud ecosystems. ControlMap has allowed us to pull all of these functions into a single platform with easy-to-use crosswalking of documentation and control assessments to meet our SOC2, NIST CSF, and CMMC needs. Review collected by and hosted on G2.com.

Glenn S.

Senior vCISO

Mid-Market (51-1000 emp.)

8/16/2024

"A very complete and intuitive GRC solution"

5/5

What do you like best about ScalePad ControlMap?

The dashboard is easy to navigate. It offers over 50 framworks that cross-walk to each other. This saves a lot of time when having multiple compliance regulations regarding the questionaires. I like it has built in policy and procedure templates and a great documnet repository with approval process and version control. The Audit feature is nice for any self attestation or 3rd party audits like SOC2 or CMMC. They are always adding more features recommended by their customers if they fit. Also, they offer free training and workshops with support. The integration feature has secure API's for the most common vendors and cloud apps. Review collected by and hosted on G2.com.

What do you dislike about ScalePad ControlMap?

Nothing so far. The recent enhancements has just made the soluion better. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/22/2024

"Effective, simple, and a bit slow."

3/5

What do you like best about ScalePad ControlMap?

ControlMap is easy to use and simple. There is not too much ceremony needed to get the job done. When I first used it, I wasn't exactly sure what needed to be done, but once I became familiar it became quite easy to use. Review collected by and hosted on G2.com.

What do you dislike about ScalePad ControlMap?

The software is a bit slow. This is frustrating when going through and reading and acknowledging a long list of documents, becuase you have to run into the slowness many times. The auth flow is a bit weird. It seems that it does not support integrating with Okta so we cannot use our normal SSO. Additionally, when logging in with Google, it redirects you many times and shows tiny text on the screen saying (you are about to be redirected) a few times which all seems somewhat unnecessary and unprofessional. Review collected by and hosted on G2.com.

Art G.

vCIO

Information Technology and Services

Mid-Market (51-1000 emp.)

8/14/2024

"Great GRC Platform and great onboarding experience"

4/5

What do you like best about ScalePad ControlMap?

The platform is effective and ease of use. We are able to use this product to scale our offerings. Review collected by and hosted on G2.com.

What do you dislike about ScalePad ControlMap?

I submitted a bug fix and plan to work with their community on improvements and additions. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

8/16/2024

"Great to keep track of any framework you might be working with"

5/5

What do you like best about ScalePad ControlMap?

Visibility and the way it connects everything (objectives - requirements - controls) Review collected by and hosted on G2.com.

What do you dislike about ScalePad ControlMap?

I think ControMap is missing certain controls. For example, I couldn't find a control for specifically PCI DSS 4.0 Review collected by and hosted on G2.com.

Chris M.

Small-Business (50 or fewer emp.)

4/11/2024

"Detailed and Cohesive with a bright future"

4.5/5

What do you like best about ScalePad ControlMap?

It is easy to log in and import best practice templates, compliance documents, and get started Review collected by and hosted on G2.com.

What do you dislike about ScalePad ControlMap?

More advanced frameworks do not have much information available about the content of the questions being asked unless you research more outside of the application. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

4/11/2024

"Great tool for managing compliance projects!"

4.5/5

What do you like best about ScalePad ControlMap?

The interface is top notch and makes it so much easier to work through compliance. Very straightforward and keeps you on track! Review collected by and hosted on G2.com.

What do you dislike about ScalePad ControlMap?

I woud like to see more integrations in place with differnet toolsets that will help collect information. That can be so time consuming so anything to improve that (which i know is a focus for them) will help! Review collected by and hosted on G2.com.

Preston P.

Enterprise (> 1000 emp.)

4/9/2024

"Their customer service is exemplary."

4/5

What do you like best about ScalePad ControlMap?

Their audits tab is a standout feature, offering the capability to create an audit user. This user can access only the information inputted into the tab, ensuring confidentiality and streamlined auditing processes. Review collected by and hosted on G2.com.

What do you dislike about ScalePad ControlMap?

Wish there integrations were more compatiable with the apps we use internally. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

5/9/2024

"Excellent Tool for Compliance testing"

3.5/5

What do you like best about ScalePad ControlMap?

It's compliance checking services are superb, it allows for comparison and identification of environments in and as a whole Review collected by and hosted on G2.com.

What do you dislike about ScalePad ControlMap?

Some of the user interface, could be designed and the MSP portal can be a little more easy to add clients and orgs to the primary MSP dashboard Review collected by and hosted on G2.com.