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SAP Customer Data Solutions
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SAP Customer Data Solutions Reviews - Page 3

SAP Customer Data Solutions Suite Details

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SAP Customer Data Solutions Media

SAP Customer Data Solutions Demo - SAP Customer Data Platform Customer Activity Dashboard
SAP Customer Data Platform Customer Activity Dashboard
SAP Customer Data Solutions Demo - SAP Customer Data Platform Customer Segments
SAP Customer Data Platform Customer Segments
SAP Customer Data Solutions Demo - SAP Customer Data Platform Customer Consent Dashboard
Ensure every application honours the user consent from privacy policy, communication opt-ins, processing, version, timestamps, and more
SAP Customer Data Solutions Demo - SAP Customer Data Platform  Source Integration
Our built-in integrations and connector studio allow you the flexibility to easily push and pull identity data
SAP Customer Data Solutions Demo - SAP Customer Data Platform Audiences
Create audiences from segments that will dynamically update, as the user engages, overtime
SAP Customer Data Solutions Demo - SAP Customer Data Platform B2ALL - Groups
Groups whether a family account or a brand provide insight for look-a-like audiences and modelling (AI/ML)

93 SAP Customer Data Solutions Reviews

4.3 out of 5
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93 SAP Customer Data Solutions Reviews
4.3 out of 5
93 SAP Customer Data Solutions Reviews
4.3 out of 5
G2 reviews are authentic and verified.
Sandeep P.
SP
Business Analyst
Enterprise (> 1000 emp.)
"Comprehensive solution to manage customer data"
Product Reviewed: SAP Customer Data Solutions
What do you like best about SAP Customer Data Solutions?

SAP CDP is a comprehensive solution to manage customer data from various platforms.

The insights you receive from CDP can help your business grow with effective management strategies. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Data Solutions?

Complex to integrate with different customers data platforms. Learning the CDP tool itself is a bit of a challenge especially with building the workflows. Review collected by and hosted on G2.com.

Mansi A.
MA
Senior Software Engineer
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Unified platform to manage customer data"
Product Reviewed: SAP Customer Data Platform
What do you like best about SAP Customer Data Platform?

SAP customer data platform provides real-time customer data, which allows businesses to respond quickly to customer needs and behavior.

It helps businesses to segment their customers based on various parameters, such as behavior, demographics, and preferences, enabling them to personalize their marketing and sales efforts. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Data Platform?

Integrating SAP Customer Data Platform with existing systems and applications can be challenging and time-consuming. It may require significant resources and expertise to ensure a smooth integration process. Review collected by and hosted on G2.com.

Saduruddin M.
SM
Technology Lead - SAP Development Lead
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"SAP Customer Data Platform - Technical Analysis & Review"
Product Reviewed: SAP Customer Data Platform
What do you like best about SAP Customer Data Platform?

With the help of SAP Customer Data Platform we can perform real-time analysis across the departments and engagements, which boosts revenue and ROI, which indeed results in the growth of the organization Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Data Platform?

The downside of the SAP Customer Data Platform is data is not persistent. We cannot pull up past data and historical data, and also it has only limited ability to integrate with third-party systems Review collected by and hosted on G2.com.

RS
Enterprise (> 1000 emp.)
"SAP Customer Data Platform"
Product Reviewed: SAP Customer Data Platform
What do you like best about SAP Customer Data Platform?

SAP Customer Data Platform helps collect and centralize customers' stored data and provides a great view on single dashboards. It has integrated with our SAP HANA and helping to our management to understand customer requirements. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Data Platform?

Dynamic data activation is a great feature, but it takes to work as a slide. Costing of the product is a little bit high as per peers. Review collected by and hosted on G2.com.

RS
Enterprise (> 1000 emp.)
"SAP Customer Identity and Access Management for B2C"
What do you like best about SAP Customer Identity and Access Management?

SAP Customer Identity and Access Management for B2C is an excellent platform for customer engagement. Easy to register the customer and share the product catalog. It has one of the best customer profile management capabilities and maintains security per standard guidelines. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Identity and Access Management?

SAP Customer Identity and Access Management for B2C have integration with lots of Social media but the refresh rate is slow. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Enterprise (> 1000 emp.)
"Brief analysis of SAP Customer Data Solutions"
Product Reviewed: SAP Customer Data Solutions
What do you like best about SAP Customer Data Solutions?

Businesses may improve their understanding of their customers, target their marketing initiatives, and provide individualised experiences across several channels by utilising SAP Customer Data Solutions. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Data Solutions?

The process of implementing SAP Customer Data Solutions can be challenging and time-consuming. Particularly if there are pre-existing systems and data sources that need to be merged, it can necessitate sizable configuration, customisation, and integration work. Costlier and more time-consuming implementation processes may result from this complexity. Review collected by and hosted on G2.com.

Michael E.
ME
Operations Analyst
Mid-Market (51-1000 emp.)
"Good Customer Database Tool"
Product Reviewed: SAP Customer Data Platform
What do you like best about SAP Customer Data Platform?

The upsides were that it was pretty easy to learn the system. Once you have learned the basics, exploring and learning more about the program is easy. No clunkiness, and was also easy to train others Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Data Platform?

There was not a whole lot of downside to this tool. If there were one thing to dislike about this tool, I would say sometimes the search functionality of the tool would not necessarily bring up what I was looking for. Review collected by and hosted on G2.com.

DS
Manager IT
Hospital & Health Care
Enterprise (> 1000 emp.)
"SAP CDP - Perfect Platform manage Analyst the coatomer data"
Product Reviewed: SAP Customer Data Platform
What do you like best about SAP Customer Data Platform?

SAP CDP provides a perfect platform for managing organizational Customer Data like Customer behavior history and market trend with reviews and help to analyze the complete view of the customer data and help to understand and improve the relationship bw company and customer Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Data Platform?

SAP CDP Is a beneficial and worthy solution for any BC business. But this can be much better with the easy deployment and the integration with other applications . Review collected by and hosted on G2.com.

Bob K.
BK
Mid-Market (51-1000 emp.)
"Easy Customer Understating and Consent Marketing Made Easy With SAP Customer Data"
Product Reviewed: SAP Customer Data Solutions
What do you like best about SAP Customer Data Solutions?

When it comes to growing custom base, SAP Customer Data makes it easy thanks to consent marketing

With SAP Customer Data, we have an easy time understanding our customers

Thanks to this tool, we have made it easy to build Customer relationships Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Data Solutions?

I have had zero dislikes. The software has effortlessly met our needs Review collected by and hosted on G2.com.

Kartik C.
KC
Senior Associate Consultant
Enterprise (> 1000 emp.)
"SAP Customer Data Solution better than Salesforce Marketing cloud Interaction studio"
Product Reviewed: SAP Customer Data Platform
What do you like best about SAP Customer Data Platform?

The ability to use AI for analyzing data in real-time and learning identity patterns makes it a perfect choice when you need to know your customer well in advance which is not possible manually. Review collected by and hosted on G2.com.

What do you dislike about SAP Customer Data Platform?

Learning SAP is a bit challenging as compared to Salesforce products where with the help of trailhead and Salesforce's vast community we can learn anything easily whereas, in the case of SAP, it's a challenge. Training is mostly paid which makes entry a big barrier. Review collected by and hosted on G2.com.

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SAP Customer Data...