it took my site a matter of months to fix certain connections between salesforce and amazon connect, and it kept getting thrown into older versions of salesforce.
We use an ERP (FOCUS) mainly for logging sales, stocks and revenue. We also use a Service Desk application (Zoho Desk) as a help desk tool to oversee the support tickets and resolution.
How easy will be an integration and will it cost me a bomb?
Is there is very simple way of pulling a reporting dashboard together that is more user friendly and can very easily pull data sets rather than pulling xxxxxxxx number filters and waiting for it to process and then run a report?
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