Salesforce Order Management Features
What are the features of Salesforce Order Management?
Order Entry
- Entry
- Register
- Notifications
Order Tracking
- Shipping
- Tracking
- Backorder
Inventory Management
- Stock Levels
- Flow Of Goods
- Reserving Goods
Customer Management
- Order Status
- Information Access
- Email Notifications
Subscription Management
- Payment Data
- Billing
- Automatic Payments
Salesforce Order Management Categories on G2
Filter for Features
Order Entry
Entry | As reported in 34 Salesforce Order Management reviews. Enter and convert orders and quotes | 85% (Based on 34 reviews) | |
Register | Based on 34 Salesforce Order Management reviews. Register received orders in the system | 86% (Based on 34 reviews) | |
Notifications | Provide real-time notifications and status updates This feature was mentioned in 33 Salesforce Order Management reviews. | 85% (Based on 33 reviews) |
Order Tracking
Shipping | Based on 33 Salesforce Order Management reviews. Verify shipping preferences | 91% (Based on 33 reviews) | |
Tracking | Track orders and their statuses as they move along the supply chain This feature was mentioned in 34 Salesforce Order Management reviews. | 89% (Based on 34 reviews) | |
Backorder | Based on 33 Salesforce Order Management reviews. Manage orders for products that are unavailable due to inventory shortage | 83% (Based on 33 reviews) |
Inventory Management
Stock Levels | Based on 31 Salesforce Order Management reviews. Maintain visual on stock levels | 93% (Based on 31 reviews) | |
Flow Of Goods | Based on 32 Salesforce Order Management reviews. Track available inventory and manage flow of goods to/from warehouses | 88% (Based on 32 reviews) | |
Reserving Goods | Reserve goods that have been added to cart and update stock levels This feature was mentioned in 31 Salesforce Order Management reviews. | 90% (Based on 31 reviews) |
Customer Management
Order Status | Based on 31 Salesforce Order Management reviews. Track status of orders from shipment to delivery | 92% (Based on 31 reviews) | |
Information Access | Provide customers access to their information in order to answer FAQs This feature was mentioned in 33 Salesforce Order Management reviews. | 87% (Based on 33 reviews) | |
Email Notifications | Based on 32 Salesforce Order Management reviews. Automatically send emails using certain triggers to notify customer service of issues | 93% (Based on 32 reviews) |
Subscription Management
Payment Data | Based on 32 Salesforce Order Management reviews. Store payment data and customer information | 90% (Based on 32 reviews) | |
Payment Gateway | Support and/or integrate with a payment gateway(s) 29 reviewers of Salesforce Order Management have provided feedback on this feature. | 89% (Based on 29 reviews) | |
Billing | As reported in 30 Salesforce Order Management reviews. Automate billing and contracts | 89% (Based on 30 reviews) | |
Automatic Payments | Based on 30 Salesforce Order Management reviews. Accomidate automatic payments from various payment methods | 91% (Based on 30 reviews) |
Agentic AI - Order Management
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data |
