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Compare Oracle Order Management Cloud and Salesforce Order Management

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At a Glance
Oracle Order Management Cloud
Oracle Order Management Cloud
Star Rating
(13)3.3 out of 5
Market Segments
Enterprise (53.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Oracle Order Management Cloud
Salesforce Order Management
Salesforce Order Management
Star Rating
(87)4.3 out of 5
Market Segments
Mid-Market (48.8% of reviews)
Information
Entry-Level Pricing
No pricing available
Learn more about Salesforce Order Management
AI Generated Summary
AI-generated. Powered by real user reviews.
  • Users report that Salesforce Order Management excels in ease of use with a score of 8.5, while Oracle Order Management Cloud falls behind with a score of 7.8. Reviewers mention that Salesforce's intuitive interface simplifies order processing, making it more accessible for teams.
  • Reviewers say that Salesforce Order Management shines in shipping and order tracking, scoring 9.1 and 8.8 respectively. In contrast, Oracle's tracking features are perceived as less robust, with users noting that the shipping capabilities are not as streamlined, leading to potential delays in order fulfillment.
  • G2 users highlight the superior quality of support provided by Salesforce Order Management, which received a score of 8.8. Users on G2 mention that Oracle's support, with a score of 6.5, often lacks responsiveness, making it challenging to resolve issues quickly.
  • Users say that Salesforce's inventory management features, particularly in stock levels and reserving goods, are highly rated at 9.2 and 8.9 respectively. Reviewers mention that Oracle's inventory management is less effective, with some users expressing frustration over the lack of real-time updates.
  • Reviewers mention that Salesforce Order Management's subscription management features, such as automatic payments and payment data, score impressively at 9.0 and 8.8. In contrast, Oracle's payment gateway features are seen as less flexible, which can complicate billing processes for users.
  • Users report that Salesforce's product direction is viewed positively at 8.1, indicating a strong commitment to continuous improvement. Conversely, Oracle's product direction score of 8.7 suggests that while it is positive, users feel less confident about future enhancements compared to Salesforce.
Pricing
Entry-Level Pricing
Oracle Order Management Cloud
No pricing available
Salesforce Order Management
No pricing available
Free Trial
Oracle Order Management Cloud
No trial information available
Salesforce Order Management
No trial information available
Ratings
Meets Requirements
8.7
9
8.9
57
Ease of Use
7.8
9
8.3
73
Ease of Setup
5.3
5
7.8
48
Ease of Admin
5.7
5
7.8
24
Quality of Support
6.5
9
8.7
56
Has the product been a good partner in doing business?
7.3
5
8.3
24
Product Direction (% positive)
8.7
9
8.2
59
Features by Category
Not enough data
8.9
34
Order Entry
Not enough data
8.5
34
Not enough data
8.6
34
Not enough data
8.5
33
Order Tracking
Not enough data
9.1
33
Not enough data
8.9
34
Not enough data
8.3
33
Inventory Management
Not enough data
9.3
31
Not enough data
8.8
32
Not enough data
9.0
31
Customer Management
Not enough data
9.2
31
Not enough data
8.7
33
Not enough data
9.3
32
Subscription Management
Not enough data
9.0
32
Not enough data
8.9
29
Not enough data
8.9
30
Not enough data
9.1
30
Agentic AI - Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Accounting & FinanceHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
Oracle Order Management Cloud
Oracle Order Management Cloud
Salesforce Order Management
Salesforce Order Management
Oracle Order Management Cloud and Salesforce Order Management are categorized as Order Management
Unique Categories
Oracle Order Management Cloud
Oracle Order Management Cloud has no unique categories
Salesforce Order Management
Salesforce Order Management has no unique categories
Reviews
Reviewers' Company Size
Oracle Order Management Cloud
Oracle Order Management Cloud
Small-Business(50 or fewer emp.)
15.4%
Mid-Market(51-1000 emp.)
30.8%
Enterprise(> 1000 emp.)
53.8%
Salesforce Order Management
Salesforce Order Management
Small-Business(50 or fewer emp.)
19.8%
Mid-Market(51-1000 emp.)
48.8%
Enterprise(> 1000 emp.)
31.4%
Reviewers' Industry
Oracle Order Management Cloud
Oracle Order Management Cloud
Consumer Goods
15.4%
Aviation & Aerospace
15.4%
Sports
7.7%
Real Estate
7.7%
Market Research
7.7%
Other
46.2%
Salesforce Order Management
Salesforce Order Management
Information Technology and Services
14.0%
Retail
11.6%
Accounting
8.1%
Computer Software
7.0%
Financial Services
5.8%
Other
53.5%
Most Helpful Reviews
Oracle Order Management Cloud
Oracle Order Management Cloud
Most Helpful Favorable Review
Verified User
G
Verified User in Consumer Goods

I like the way EDI transactions integrates with Oracle Order Management.

Most Helpful Critical Review
AB
anu b.
Verified User in Information Technology and Services

User experience is not the best.and can definitely be improved.

Salesforce Order Management
Salesforce Order Management
Most Helpful Favorable Review
Rahul T.
RT
Rahul T.
Verified User in Information Services

order management is all about from getting order to deliver and improving customer experience and that flow is very smooth

Most Helpful Critical Review
Verified User
G
Verified User in Financial Services

Wish there was a "help" blip on certain screens/items

Alternatives
Oracle Order Management Cloud
Oracle Order Management Cloud Alternatives
IBM Sterling Order Management
IBM Sterling Order Management
Add IBM Sterling Order Management
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Webgility
Webgility
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QuickBooks Online
QuickBooks Online
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Salesforce Order Management
Salesforce Order Management Alternatives
IBM Sterling Order Management
IBM Sterling Order Management
Add IBM Sterling Order Management
SAP Commerce Cloud
SAP Commerce Cloud
Add SAP Commerce Cloud
Manhattan Active® Order Management
Manhattan Active® Order Management
Add Manhattan Active® Order Management
Webgility
Webgility
Add Webgility
Discussions
Oracle Order Management Cloud
Oracle Order Management Cloud Discussions
Monty the Mongoose crying
Oracle Order Management Cloud has no discussions with answers
Salesforce Order Management
Salesforce Order Management Discussions
Monty the Mongoose crying
Salesforce Order Management has no discussions with answers