Paddle Features
What are the features of Paddle?
Billing
- Automation
- Consolidation
- Adjustments
- Blacklisting
Dunning
- Collections
- Dispute Management
- Escalation
Performance
- Packages
- Discounts
- Plan Changes
Reporting
- Dimensions
Bill Generation
- Digital Billing
- Recurring Billing
Bill Processing
- Management
Integration
- Payments
Paddle Categories on G2
Filter for Features
Revenue Optimization
At-Risk Customers | As reported in 25 Paddle reviews. Identify customers that are more likely to cancel their subscriptions | 72% (Based on 25 reviews) | |
Offer Optimization | As reported in 24 Paddle reviews. Optimize product offerings and packages to increase customer loyalty | 72% (Based on 24 reviews) | |
Customer Churn | Address customer churn by identifying the causes of cancellations 25 reviewers of Paddle have provided feedback on this feature. | 73% (Based on 25 reviews) | |
Revenue Forecasting | Estimate future changes in revenues per product type or customer category This feature was mentioned in 26 Paddle reviews. | 71% (Based on 26 reviews) |
Revenue Recognition
Usage Tracking | Track usage per company, custom time period, or contract This feature was mentioned in 26 Paddle reviews. | 77% (Based on 26 reviews) |
Billing and Payments
Payment Terms | Provide multiple payment terms per customer or contract This feature was mentioned in 29 Paddle reviews. | 87% (Based on 29 reviews) | |
Personalized Billing | As reported in 28 Paddle reviews. Different types of billing such as: recurring, one time changes, based on number of seats or usage | 86% (Based on 28 reviews) | |
Custom Pricing | Based on 30 Paddle reviews. Manage customer specific pricing as well as coupons, discounts, and gift plans | 88% (Based on 30 reviews) |
Billing
Automation | Based on 62 Paddle reviews and verified by the G2 Product R&D team. Ability to create and send invoices automatically at predefined or custom frequencies. | 89% (Based on 62 reviews) | |
Consolidation | Based on 50 Paddle reviews and verified by the G2 Product R&D team. Consolidate invoices so customers can make one payment for multiple bills. | 82% (Based on 50 reviews) | |
Adjustments | Based on 52 Paddle reviews and verified by the G2 Product R&D team. Adjust invoices to handle exceptions and correct errors. | 80% (Based on 52 reviews) | |
Blacklisting | Based on 45 Paddle reviews and verified by the G2 Product R&D team. Allows users to temporarily or permanently block potential fraudsters. | 73% (Based on 45 reviews) |
Dunning
Collections | Based on 45 Paddle reviews and verified by the G2 Product R&D team. Assists users in collecting payments for unpaid invoices. | 80% (Based on 45 reviews) | |
Dispute Management | Based on 50 Paddle reviews and verified by the G2 Product R&D team. Manages disputes regarding billing and payments. | 78% (Based on 50 reviews) | |
Escalation | Based on 42 Paddle reviews and verified by the G2 Product R&D team. Define escalation processes to suspend service for unpaid invoices. | 82% (Based on 42 reviews) |
Performance
Packages | Based on 50 Paddle reviews and verified by the G2 Product R&D team. Track the financial performance of various types of packages. | 83% (Based on 50 reviews) | |
Discounts | Based on 58 Paddle reviews and verified by the G2 Product R&D team. Identify the impact of special pricing and discounts on revenue. | 80% (Based on 58 reviews) | |
Plan Changes | Based on 60 Paddle reviews and verified by the G2 Product R&D team. Monitor plan changes such as upgrades and downgrades, or cancellations. | 79% (Based on 60 reviews) |
Reporting
Dimensions | Based on 43 Paddle reviews and verified by the G2 Product R&D team. Reports revenue based on various dimensions, such as subscription segments, geographies, or discounts | 75% (Based on 43 reviews) |
Bill Generation
Templates | Based on 40 Paddle reviews. Provide standard invoice templates that can be customized by users | 81% (Based on 40 reviews) | |
Digital Billing | Ability to convert invoices to digital formats such as PDF 42 reviewers of Paddle have provided feedback on this feature. | 87% (Based on 42 reviews) | |
Recurring Billing | Automatically generates invoices at pre-defined time intervals This feature was mentioned in 44 Paddle reviews. | 89% (Based on 44 reviews) |
Bill Processing
Consolidation | Allow users to consolidate multiple invoices into one 37 reviewers of Paddle have provided feedback on this feature. | 84% (Based on 37 reviews) | |
Batch Invoicing | Ability to create multiple types of invoices 38 reviewers of Paddle have provided feedback on this feature. | 80% (Based on 38 reviews) | |
Management | As reported in 43 Paddle reviews. Manage invoicing for different types of products or services | 90% (Based on 43 reviews) |
Integration
Accounting | Based on 39 Paddle reviews. Provide integration with accounting and financial management software | 86% (Based on 39 reviews) | |
Payments | Integrates with other payments software 41 reviewers of Paddle have provided feedback on this feature. | 90% (Based on 41 reviews) | |
ERP | Based on 34 Paddle reviews. Deliver integrations with accounting modules of ERP systems | 78% (Based on 34 reviews) | |
Payments | Based on 35 Paddle reviews and verified by the G2 Product R&D team. Integrate with payment processing software and payment gateways. | 86% (Based on 35 reviews) | |
Accounting | Based on 31 Paddle reviews and verified by the G2 Product R&D team. Integrate with financial management systems such as accounting and ERP. | 77% (Based on 31 reviews) | |
CRM & Sales | Based on 28 Paddle reviews and verified by the G2 Product R&D team. Integrate with software that manages customers, sales, and marekting. | 74% (Based on 28 reviews) |
Order Management
Opportunities | Based on 31 Paddle reviews and verified by the G2 Product R&D team. Manage open opportunities for new or existing customers. | 78% (Based on 31 reviews) | |
Order History | Based on 39 Paddle reviews and verified by the G2 Product R&D team. Track all open and closed orders by customer, or by product and plan. | 85% (Based on 39 reviews) | |
Upsell & Cross-sell | Based on 24 Paddle reviews and verified by the G2 Product R&D team. Identify opportunities to upsell and cross sell based on product usage. | 73% (Based on 24 reviews) | |
Renewals | Based on 34 Paddle reviews and verified by the G2 Product R&D team. Plans can be renewed automatically or manually, when changes are required. | 92% (Based on 34 reviews) |
Products & Plans
Packages | Based on 31 Paddle reviews and verified by the G2 Product R&D team. Track the financial performance of various types of packages. | 85% (Based on 31 reviews) | |
Multi-part Deals | Based on 27 Paddle reviews and verified by the G2 Product R&D team. Create deals that combine multiple products and plans, with differrent pricing | 77% (Based on 27 reviews) | |
Plan Changes | Based on 37 Paddle reviews and verified by the G2 Product R&D team. Monitor plan changes such as upgrades and downgrades, or cancellations. | 80% (Based on 37 reviews) | |
Bundles | Based on 29 Paddle reviews and verified by the G2 Product R&D team. Ability to group standard plans and products to create bundles | 80% (Based on 29 reviews) |
Pricing
Standard Price | Based on 38 Paddle reviews and verified by the G2 Product R&D team. Assign standard monthly and yearly prices to products, plans, and packages | 89% (Based on 38 reviews) | |
Discounts | Based on 38 Paddle reviews and verified by the G2 Product R&D team. Define standard and custom discounts that can be applied to one or more products and plans | 86% (Based on 38 reviews) | |
Optimization | Based on 30 Paddle reviews and verified by the G2 Product R&D team. Analyze pricing data to identify opportunities to improve prices. | 76% (Based on 30 reviews) |
Revenue Management
Automation | Based on 34 Paddle reviews and verified by the G2 Product R&D team. Ability to create and send invoices automatically at predefined or custom frequencies. | 88% (Based on 34 reviews) | |
Consolidation | Based on 29 Paddle reviews and verified by the G2 Product R&D team. Consolidate invoices so customers can make one payment for multiple bills. | 82% (Based on 29 reviews) | |
Adjustments | Based on 30 Paddle reviews and verified by the G2 Product R&D team. Adjust invoices to handle exceptions and correct errors. | 85% (Based on 30 reviews) | |
Billing Types | Based on 33 Paddle reviews and verified by the G2 Product R&D team. Provide the option to combine recurring, one-time, and usage based billing | 85% (Based on 33 reviews) |
Tracking
Sales Tax | Based on 41 Paddle reviews. Tracks and applies sales tax rates and rules | 96% (Based on 41 reviews) | |
VAT | Based on 41 Paddle reviews. Tracks and applies VAT (value added tax) rates and rules | 96% (Based on 41 reviews) | |
GST | Tracks and applies GST (goods and services tax) rates and rules This feature was mentioned in 39 Paddle reviews. | 94% (Based on 39 reviews) | |
Exemptions | Based on 33 Paddle reviews. Tracks and applies tax exemptions for the appropriate products, transactions, or accounts | 89% (Based on 33 reviews) | |
Adjustments | Based on 32 Paddle reviews. Adjusts sales tax prices for certain products, customers, or occasions where necessary | 89% (Based on 32 reviews) | |
Localization | As reported in 37 Paddle reviews. Applies the appropriate local and federal rules and rates | 91% (Based on 37 reviews) |
Integrations
Integrations | As reported in 39 Paddle reviews. Integrates with ERP, accounting, or other transaction software | 80% (Based on 39 reviews) |
Remittance
Returns | Based on 34 Paddle reviews. Automates and manages returns and remittance for different jurisdictions | 85% (Based on 34 reviews) | |
Notifications | Sends notifications for important tax filing dates 37 reviewers of Paddle have provided feedback on this feature. | 82% (Based on 37 reviews) | |
Global/Cross Borders | Helps simplify duties and cross-border tariffs, such as estimating import taxes 37 reviewers of Paddle have provided feedback on this feature. | 87% (Based on 37 reviews) | |
Analytics | Provides insights and analytics to make informed decisions about tax compliance, tax obligations, tax codes, etc. 36 reviewers of Paddle have provided feedback on this feature. | 82% (Based on 36 reviews) |
Payment processing - Merchant of Record
Automation | As reported in 21 Paddle reviews. Define and manage automated payment processing, from authorization to settlement | 91% (Based on 21 reviews) | |
Cross Border | Based on 21 Paddle reviews. Support cross border and international payments for B2B | 94% (Based on 21 reviews) | |
Payment Options | Support credit and debit cards, digital wallets, and local payment options 22 reviewers of Paddle have provided feedback on this feature. | 90% (Based on 22 reviews) | |
Multi-Currency | Allows users to process payments in multiple currencies This feature was mentioned in 21 Paddle reviews. | 90% (Based on 21 reviews) | |
Reconciliation | Compare payment transactions with bank statements and financial records 20 reviewers of Paddle have provided feedback on this feature. | 79% (Based on 20 reviews) | |
Chargeback | Handle chargeback disputes effectively to minimize revenue loss 20 reviewers of Paddle have provided feedback on this feature. | 80% (Based on 20 reviews) |
Tax management - Merchant of Record
Automated tax calculation | As reported in 22 Paddle reviews. Calculate various types of taxes such as sales tax, VAT, GST and other applicable taxes | 96% (Based on 22 reviews) | |
Standard compliance | Ensure compliance with numerous tax laws across various jurisdiction This feature was mentioned in 21 Paddle reviews. | 96% (Based on 21 reviews) | |
Tax reporting | Creates tax reports for authorities according to government and local requirements This feature was mentioned in 20 Paddle reviews. | 93% (Based on 20 reviews) |
Security and Compliance - Merchant of Record
AML-KYC | Adopt Know Your Customer (KYC) procedures to comply with Anti-Money Laundering (AML) laws 19 reviewers of Paddle have provided feedback on this feature. | 83% (Based on 19 reviews) | |
Secure SLC | Ensure software development lifecycle is compliant with the PCI Secure SLC Standard This feature was mentioned in 20 Paddle reviews. | 85% (Based on 20 reviews) | |
PCI-DSS | Based on 21 Paddle reviews. Comply with payment card industry data security standard to ensure secure handling of payment card information | 89% (Based on 21 reviews) | |
Encryption and tokenization | Built-in security to protect payment information in order to prevent fraud and unauthorised transaction 22 reviewers of Paddle have provided feedback on this feature. | 91% (Based on 22 reviews) |
Administration - Merchant of Record
E-commerce Integration | Allow to integrate directly with an e-commerce platform/marketplaces and other retailers websites 22 reviewers of Paddle have provided feedback on this feature. | 83% (Based on 22 reviews) | |
Reporting & Analytics | Provide features to monitor transactions, revenue, taxes, and other key metrics This feature was mentioned in 22 Paddle reviews. | 87% (Based on 22 reviews) | |
Customer support | Based on 22 Paddle reviews. Assist customers with any issues or inquiries related to payment processing, tax management, or compliance | 87% (Based on 22 reviews) |
Payment failure - Failed Payment Recovery
Failed payment prevention | Validate payment details before processing to reduce failures. 14 reviewers of Paddle have provided feedback on this feature. | 93% (Based on 14 reviews) | |
Failure Detection | Detects failed payments immediately upon transaction decline. This feature was mentioned in 14 Paddle reviews. | 93% (Based on 14 reviews) | |
Instant Notifications | As reported in 13 Paddle reviews. Sends alerts to merchants or finance teams on payment failure detection. | 94% (Based on 13 reviews) | |
Automated Retry | As reported in 14 Paddle reviews. Automatically retries failed payments based on on customizable rules or by analyzing previous failures. | 94% (Based on 14 reviews) | |
Failure Categorization | As reported in 13 Paddle reviews. Categorize payment failure into different reasons (e.g., insufficient funds, expired cards, payment gateway issues). | 86% (Based on 13 reviews) |
Customer Communication - Failed Payment Recovery
Email/SMS Alerts | Based on 13 Paddle reviews. Send automated and personalized communication to customers about failed payment. | 90% (Based on 13 reviews) | |
Customizable Messaging | Based on 13 Paddle reviews. Provide customizable templates for emails or text messages. | 79% (Based on 13 reviews) | |
In-app Support | Based on 13 Paddle reviews. Integrate with in-app notifications, push notifications, or customer service channels for recovery. | 88% (Based on 13 reviews) |
Advance payment method update - Failed Payment Recovery
Card Expiry | Alert customer's card expiration dates before a failure occurs. This feature was mentioned in 13 Paddle reviews. | 92% (Based on 13 reviews) | |
Card Account Updater | As reported in 13 Paddle reviews. Offer account update services for customers to automatically update expired card with new card details. | 91% (Based on 13 reviews) | |
Secure Payment Gateway | Based on 13 Paddle reviews. Ensures compliance with PCI-DSS standards for secure payment processing. | 95% (Based on 13 reviews) |
Failed payment analytics - Failed Payment Recovery
Insight and trends | Identify reasons behind payment failures, trends over time and unique pattern. 12 reviewers of Paddle have provided feedback on this feature. | 90% (Based on 12 reviews) | |
AI-driven reporting | As reported in 11 Paddle reviews. Provide AI-driven failure detection, analysis, recovery predictions and actions. | 71% (Based on 11 reviews) | |
Real-Time Tracking | Based on 12 Paddle reviews. Provide dashboard for monitoring payment success, failure and recovery rate. | 90% (Based on 12 reviews) |
Agentic AI - Subscription Management
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
Agentic AI - Subscription Billing
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data |
Agentic AI - Billing
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data |
Agentic AI - Sales Tax and VAT Compliance
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data |
