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ManageEngine Mobile Device Manager Plus Reviews & Product Details - Page 12

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ManageEngine Mobile Device Manager Plus Product Details

Claimed

ManageEngine Mobile Device Manager Plus is an Enterprise Mobility Management (EMM) solution that gives enterprises the ability to harness the power of mobility. Improve employee productivity without compromising on enterprise security with features like mobile device management, application management, email management and device containerization. Available as both an on premise as well as a cloud offering, MDM has been developed keeping user demands and IT security requirements in mind.

Seller

ManageEngine

Discussions

ManageEngine Mobile Device Manager Plus Community

Languages Supported

Danish, German, English, Finnish, French, Italian, Japanese, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Chinese (Simplified)

Product Description

Manage your devices, apps, profiles and assets by performing mobile device management (MDM) operations to configure and secure mobile devices from a central location. It supports managing iOS, Android, Samsung SAFE & Samsung KNOX devices and Windows phones.

Overview by

ManageEngine (ME) (Bringing IT together)

ManageEngine Mobile Device Manager Plus Media

Mobile Device Manager Plus - Dashboard.png

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Trevor H.

Technology, Data & Analytics

Mid-Market (51-1000 emp.)

4/29/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"Fantastic Value for iOS MDM"

4.5/5

What do you like best about ManageEngine Mobile Device Manager Plus?

The product has a well-thought layout and UI once you get the hang of where everything is. The feature set is quite compelling, as is the reporting. There's very little that's lacking for my company's needs. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Mobile Device Manager Plus?

If you're entirely new to setting up MDM, ManageEngine is solid. However, I wish it had more of a beginner's walk-through to understand all the steps involved (especially with Apple). Things like creating an Apple Business account take time to get verified with Apple and creating a corporate Apple ID. The help documents say you need these things, but it takes reading through multiple help documents.

There is a walk-through of sorts, but I wish that it had shown what it takes with starting from zero to having your first phone under management. Review collected by and hosted on G2.com.

Recommendations to others considering ManageEngine Mobile Device Manager Plus:

Read the help documentation extensively before starting, especially if you're beginning managing Apple devices for the first time. Review collected by and hosted on G2.com.

What problems is ManageEngine Mobile Device Manager Plus solving and how is that benefiting you?

We deployed shared phones with only wifi access for employees to use during shift work. ManageEngine helped lock them down and provide an easy way to deploy just the necessary apps and configurations. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

11/18/2021

"Great Product"

5/5

What do you like best about ManageEngine Mobile Device Manager Plus?

The whole system is fantastic, great features, great integrations with other products. Integrate the MDM with DesktopCentral to have a broader view of the entire technology landscape. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Mobile Device Manager Plus?

I have nothing to comment about the product. It met all my needs, ease of use, compatibility with my environment with various OS versions, honestly the best. Review collected by and hosted on G2.com.

Rikki P.

CEO

Small-Business (50 or fewer emp.)

6/21/2021

"User friendly experience"

4.5/5

What do you like best about ManageEngine Mobile Device Manager Plus?

This is quite easily the most user friendly MDM that I have found and the fact that you can mange up to 25 devices at no cost is a huge bonus. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Mobile Device Manager Plus?

Uninstalling apps on android devices is not as easy as it could be. Review collected by and hosted on G2.com.

Steve S.

IT Support

Mid-Market (51-1000 emp.)

7/22/2021

"Great product"

4.5/5

What do you like best about ManageEngine Mobile Device Manager Plus?

Easy enrollment of devices, great management features of phone, not too hard to setup Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Mobile Device Manager Plus?

Interface can be a little confusing until you get used to it Review collected by and hosted on G2.com.

Tom K.

IT Manager

Enterprise (> 1000 emp.)

8/31/2021

"Good Product for the Price"

3.5/5

What do you like best about ManageEngine Mobile Device Manager Plus?

The deployment process is easy once configured Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Mobile Device Manager Plus?

Lack of walkthroughs aside from account linking. Review collected by and hosted on G2.com.

Juan Manuel R.

Chief Operating Officer

Mid-Market (51-1000 emp.)

11/8/2021

"Powerful tool for large mobile task forces"

5/5

What do you like best about ManageEngine Mobile Device Manager Plus?

Over the air custom apps deployment and updates Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Mobile Device Manager Plus?

Enrolling new devices could be more straightforward Review collected by and hosted on G2.com.

Andre V.

IT Specialist

Mid-Market (51-1000 emp.)

2/16/2021

"Excellent Android MDM"

4.5/5

What do you like best about ManageEngine Mobile Device Manager Plus?

Geo-Location history and ability to remote in and control devices were the deciding factors that made us go with ManageEngine.

It is also has the ability to virtually add an asset tag to each of the devices for easier tracking incase the stickers fall off.

The Lost Mode and remote alarm is a great feature that allows us to call out any users that "claim to have lost their device" since you can't disable the alarm without first unlocking the device. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Mobile Device Manager Plus?

The interface takes sometime getting used to and can be a little slow to load. I often found myself clicking on the wrong categories due to the lack of clarity. Enrolling Apple devices can get confusing really quickly if you don't follow the instructions or are not familiar with how iOS devices work when it comes to adding and managing profiles. Review collected by and hosted on G2.com.

Recommendations to others considering ManageEngine Mobile Device Manager Plus:

Have a system set in place to match user ID to device name/asset tag. This will make tracking device much easier. Review collected by and hosted on G2.com.

What problems is ManageEngine Mobile Device Manager Plus solving and how is that benefiting you?

So far we haven't had any thefts of our devices and we've been able to save time and money with the ability to control devices and not take a taxi to the locations to inspect and fix devices. Review collected by and hosted on G2.com.

Mohammed T.

System Engineer

Mid-Market (51-1000 emp.)

7/12/2021

"Great MDM Product, with lots of features,"

5/5

What do you like best about ManageEngine Mobile Device Manager Plus?

Patching operating systems and third-party applications are easy to use, super easy consoles, Taking remote sessions is easy and has a lot of needed features Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Mobile Device Manager Plus?

For now, I haven't found anything I didn't like. Review collected by and hosted on G2.com.

Adam K.

Network Administrator

Mid-Market (51-1000 emp.)

6/4/2021

"A great product overall!"

4.5/5

What do you like best about ManageEngine Mobile Device Manager Plus?

The MDM is great the way it containerizes all work apps. The level of granular control is very nice. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Mobile Device Manager Plus?

Some of the setup is a bit complicated, but ME provides great instructional videos. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

12/28/2020

"2 month experience wasGreat Service and Easy to use"

2.5/5

What do you like best about ManageEngine Mobile Device Manager Plus?

It is easy to set up and deploy. Can control both IOS and Android devices. GPS tracking is a very useful feature. Review collected by and hosted on G2.com.

What do you dislike about ManageEngine Mobile Device Manager Plus?

My first month use of Zoho MDM and experience with Zoho customer support has been disappointing. I want Zoho to help me fix the following issues and give a 2 month free of cost trial period so that we can confidently use the system for our bussiness:

1. We are unable to track devices which have location turned off. The customer support gave me a solution to create a device profile which has location permanently on.

When I try to implement a profile which has location permanently turned on, the geo tracking option disappears as soon as I enable the profile. I wrote to customer support and they reverted with a solution which does not work.

As Geo tracking is a centrally important function in our business, this MDM solution is not working for us. I am looking for a solution from Zoho customer support which can solve this.

2. There is a problem with sending log files while raising a customer support request. Despite the fact that I’m on a high speed internet connection, the log file upload fails and I’m unable to send it along with the customer support request.We have just started using MDM so can't say much about any issues right now. Review collected by and hosted on G2.com.