Introducing G2.ai, the future of software buying.Try now
Magento Open Source
Save to My Lists
Claimed
Claimed

Magento Open Source Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Magento Open Source to be very user-friendly, enabling efficient management of eCommerce stores and features. (10 mentions)
Users find easy integration capabilities with Magento Open Source, streamlining connections with various services and platforms. (6 mentions)
Users benefit from the easy integrations of Magento Open Source, enhancing their eCommerce development and functionality. (6 mentions)
Users value the seamless integrations offered by Magento Open Source, enhancing data management and system efficiency. (6 mentions)
Users appreciate the unparalleled customizability of Magento Open Source, allowing for deep modifications and integrations as needed. (5 mentions)
Users experience slow performance with Magento Open Source, leading to frustration during their online operations. (8 mentions)
Users find the learning curve steep, making it challenging for newcomers to effectively use Magento Open Source. (6 mentions)
Users face high complexity with Magento Open Source, struggling with the steep learning curve and setup challenges. (5 mentions)
Users face challenges with developer dependency, as it demands highly skilled developers and increases development costs. (4 mentions)
Users find complexity a significant hurdle in Magento Open Source, making setup and development challenging. (3 mentions)

Top Rated Magento Open Source Alternatives

Shopify Plus
(675)
4.4 out of 5
BigCommerce
(548)
4.2 out of 5

247 Magento Open Source Reviews

The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
247 Magento Open Source Reviews
4.0 out of 5
247 Magento Open Source Reviews
4.0 out of 5

Magento Open Source Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
NaperMed I.
NI
President, Director
Small-Business (50 or fewer emp.)
"Robust but complex"
What do you like best about Magento Open Source?

We like the versatility and open source nature of this product and have customized it with tools critical to the unique nature of our business. I like the versatility of the tax rules I can apply, as well as the detailed and customized way I can manage listing complex as well as simple products. I LOVE how Google responds to the format of this platform. I like the options around payment methods as well as shipping methods, which are critical to the way we do business. I also like the coupons and tools we can add to this platform to make the marketing fit our needs. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

The security of a PHP site is not for the light of heart, and the vulnerabilities are many. I wish we had known more about this software sooner, and we would have built the site differently - using more attributes instead of custom code, Some of the modules we can buy are not wonderful, so I wish Magento did more to grade the quality of the modules out there. I don't expect you to exactly be Apple, but absolutely no grading or quality credentialing is a rocky road. I don't like HOW MANY FOLDERS THERE ARE. That's a runaway train and makes it hard on everyone. Review collected by and hosted on G2.com.

Verified User in Information Services
AI
Small-Business (50 or fewer emp.)
"Easy to use e-commerce platform"
What do you like best about Magento Open Source?

I like Magento because of its simplicity. e-commerce is one of the growing business and providing an open source software for such businesses, in itself is wonderful. Since Magento is open source (though it has paid version as well), it can easily be customized as per the needs. I think Magento is one of the fastest growing platforms in the e-commerce industry.

Magento has three different versions: Magento Go, Magento opensource and Magento Enterprise. One of the best features of Magento which makes it different from its competitors is its multistore functionality. So basically, if you sell two completely different variety of products, you can do it very easily with Magento. Everything from the backend to inventory management, logistics everything is under one roof.

Magento is also very good for search engine and very robust. You can customize it in a very customizable way. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Though Magento is a very powerful platform and comes with an opensource version also, it also has few issues as well and one of them is to set up Magento on a new server. It's quite tedious to set up Magento. I have faced some issues while setting it up but those were due to some additional entries in my host file. However, I think Magento should be able to solve these issues on its own. Review collected by and hosted on G2.com.

Erica L.
EL
SEO Manager
Internet
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very flexible"
What do you like best about Magento Open Source?

Easy customization and ease of use. Plus ins are simple. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Errros when saving changes or updating a category at aonce. Review collected by and hosted on G2.com.

Yogesh S.
YS
Director
Information Technology and Services
Small-Business (50 or fewer emp.)
"Powerful & reliable e-commerce solution"
What do you like best about Magento Open Source?

Magento biggest benefit is, it's an free open source and has a lot's of online communities and forums to help with lots of examples. Magento has lots of magento connects, themes and it's so vastly used platform that you'll get lots of developers for your customization needs.

Magento is best platform for small and mid sized e-commerce stores with lots of inbuilt features like detail reporting, product customization, checkout process, cart, coupons, gift cards, return & exchange etc.

It's the best platform for your ecommerce store. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

If you're lacking technical skills, it's not good for you. You need somewhat technical skills to manage it or you need a technical person or team with PHP/MySQL expertise. Also you need a good server to run magento store, you cannot run it on shared server.

You will have to be very careful when an new version is released of a plugin. Sometimes the 3rd party plugins create problems because of version conflict.

If you have technical person in your team or if you've expertise in PHP/MySQL then this is the best platform for e-commerce store. Review collected by and hosted on G2.com.

Caleb P.
CP
I.T. Specialist
Mid-Market (51-1000 emp.)
"Awesome"
What do you like best about Magento Open Source?

With over 250,000 merchants on board, Magento is one of the eCommerce industry’s most popular self-hosted platforms, and it isn’t hard to see why. Magento’s expansive feature set and complete customizability make it an excellent platform for merchants who have the resources to best implement advanced technology Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

There is a paid tier available for enterprise users, but at a basic level the software is free for you to use. Magento is used by massive retailers like Samsung and Nespresso, as well as countless small e-commerce operators, so it’s a serious contender for any business looking to make the move into online retail Review collected by and hosted on G2.com.

Yogesh Kumar S.
YS
Owner
Small-Business (50 or fewer emp.)
"Magneto Help us a lot in developing great e-commerce stores for our clients"
What do you like best about Magento Open Source?

Magneto community edition is the best platform for small and mid sized segments, it has everything you need. It's a great platform which contain everything Customer management, customizable products, downloadable products, multi lang. support, multi store support, coupons, customizable checkout options etc.

Magento has thousands of Magneto connects, themes. It's very easy to customize it as per your needs with the helps of these plugins and themes.

It's highly customizable open source and best for e-commerce platform. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

It is not the user friendly tool, if you lack technical skills. It's better if you have some Php/MySql expert in your team for customization. Sometimes the platform leaves you vulnerable to plugins incompatibilities when an new version is released. You also need at least VPS hosting, you can't survive on shared hosting for magento.

However, with proper knowledge of magneto if a very powerful open source for e-commerce store. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The ideal e-commerce platform"
What do you like best about Magento Open Source?

It has lots of plugins that allow it to be very versatile Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

In some browsers, the mobile view, is a bit bugged Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Magento Community Good Option but Not for Everyone"
What do you like best about Magento Open Source?

Fully customizable

Can run multiple stores within it Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Costly to maintain for a smaller company Review collected by and hosted on G2.com.

Renju R.
RR
Entrepreneur | Investor
Information Technology and Services
Small-Business (50 or fewer emp.)
"One of the best open source ecommerce platform"
What do you like best about Magento Open Source?

One of the best open source ecommerce platform. It is secure and lot of supporting plugins including payment gateway, location feeder etc. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

The application itself bit slower and need to optimize properly for SEO purpose Review collected by and hosted on G2.com.

AC
Web Developers
Retail
Mid-Market (51-1000 emp.)
"Would Recommend Magento"
What do you like best about Magento Open Source?

It's open source, so anything can be modified. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Open source means that documentation can be sparse at times, so you need to be technically competent enough to read the existing source to make some changes. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

15 months

Average Discount

6%

Perceived Cost

$$$$$
Magento OS