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Compare Magento Open Source and SAP Commerce Cloud 
At a Glance
Market Segments
Small-Business (64.6% of reviews)
Enterprise (49.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Magento Open Source
Star Rating
(247)4.0 out of 5
Market Segments
Small-Business (64.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceSAP Commerce Cloud
Star Rating
(252)4.3 out of 5
Market Segments
Enterprise (49.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about SAP Commerce CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SAP Commerce Cloud excels in Ease of Setup with a score of 8.3, while Magento Open Source falls behind at 6.8. Reviewers mention that the streamlined onboarding process in SAP Commerce Cloud significantly reduces the time to launch.
- Reviewers mention that SAP Commerce Cloud offers superior Quality of Support with a score of 8.6 compared to Magento's 6.9. Users on G2 highlight the responsiveness and expertise of SAP's support team as a key advantage.
- Users say that SAP Commerce Cloud's Headless Commerce capabilities, particularly in REST APIs (8.7), provide a more flexible architecture than Magento Open Source (8.5). Reviewers appreciate the ease of integrating with various front-end technologies.
- G2 users report that SAP Commerce Cloud shines in Reporting and Analytics with a score of 8.9, while Magento Open Source scores 8.4. Users mention that the advanced analytics tools in SAP allow for better data-driven decision-making.
- Reviewers mention that SAP Commerce Cloud's Product Recommendations feature (8.1) is more effective than Magento's (7.8), with users noting that the personalized suggestions lead to higher conversion rates.
- Users on G2 report that SAP Commerce Cloud's Multi-Channel Fulfillment capabilities (8.5) are superior to Magento's (8.0), with reviewers highlighting the seamless integration across various sales channels as a significant benefit.
Pricing
Entry-Level Pricing
Magento Open Source
No pricing availableSAP Commerce Cloud
No pricing availableFree Trial
Magento Open Source
No trial information availableSAP Commerce Cloud
No trial information availableRatings
Meets Requirements
8.5
179
8.8
187
Ease of Use
7.3
179
8.3
189
Ease of Setup
6.8
133
8.3
129
Ease of Admin
7.7
126
8.3
85
Quality of Support
7.0
153
8.6
181
Has the product been a good partner in doing business?
7.7
118
8.5
79
Product Direction (% positive)
7.1
174
8.9
181
Features by Category
Order Entry
Not enough data
8.8
62
Not enough data
9.0
62
Not enough data
8.8
61
Order Tracking
Not enough data
8.8
63
Not enough data
8.9
64
Not enough data
8.7
60
Inventory Management
Not enough data
8.9
63
Not enough data
8.8
59
Not enough data
8.8
60
Customer Management
Not enough data
8.9
61
Not enough data
8.9
60
Not enough data
8.6
61
Subscription Management
Not enough data
8.7
61
Not enough data
8.9
59
Not enough data
8.7
61
Not enough data
9.0
59
Agentic AI - Order Management
Not enough data
Not enough data
Not enough data
Not enough data
Headless Commerce
8.0
49
8.4
60
8.5
52
8.6
63
8.2
52
8.5
62
8.8
59
8.5
66
8.6
55
8.6
66
Generative AI
7.4
29
7.8
13
7.7
28
7.9
13
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
7.7
138
8.3
83
Feature Not Available
8.4
109
7.8
138
|
Verified
8.0
110
|
Verified
8.1
147
|
Verified
8.2
108
|
Verified
7.1
134
|
Verified
8.0
103
7.8
136
|
Verified
8.0
105
|
Verified
8.0
147
8.5
83
Product Catalog
8.3
148
8.3
107
Feature Not Available
8.4
105
|
Verified
7.8
148
|
Verified
8.4
107
|
Verified
7.9
118
|
Verified
8.4
92
|
Verified
Order Process
8.3
148
|
Verified
8.5
111
|
Verified
8.3
147
|
Verified
8.5
104
|
Verified
8.2
146
|
Verified
8.1
103
|
Verified
8.5
145
|
Verified
8.5
103
|
Verified
8.6
149
8.5
108
8.1
140
|
Verified
8.0
96
|
Verified
8.3
141
8.5
103
8.1
121
8.5
94
Multi-Channel Support
8.0
127
8.3
104
7.8
135
|
Verified
7.9
100
|
Verified
7.7
122
|
Verified
8.2
98
|
Verified
7.6
120
|
Verified
8.4
103
|
Verified
7.7
106
|
Verified
8.3
97
|
Verified
Feature Not Available
8.1
74
8.1
105
|
Verified
8.6
103
|
Verified
Platform
8.1
127
|
Verified
8.5
101
|
Verified
8.3
139
|
Verified
8.4
105
|
Verified
8.3
131
|
Verified
8.2
104
|
Verified
8.4
143
|
Verified
8.5
108
|
Verified
Feature Not Available
8.3
101
8.4
141
|
Verified
8.7
103
|
Verified
Feature Not Available
8.5
99
|
Verified
8.9
133
|
Verified
8.6
105
|
Verified
7.9
122
|
Verified
8.2
102
|
Verified
8.4
116
|
Verified
8.7
97
|
Verified
8.4
132
|
Verified
8.3
103
|
Verified
8.1
144
|
Verified
8.5
103
|
Verified
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Reporting
8.4
16
8.9
35
8.7
15
8.7
35
Omnichannel Features
8.5
16
8.8
35
8.4
15
8.9
29
8.4
15
8.9
33
9.0
14
8.9
30
8.4
15
8.5
31
8.9
16
8.6
34
8.3
16
8.6
33
Categories
Categories
Shared Categories
Magento Open Source and SAP Commerce Cloud are categorized as E-Commerce Platforms and Omnichannel Commerce
Unique Categories
Magento Open Source has no unique categories
SAP Commerce Cloud is categorized as Order Management
Reviews
Reviewers' Company Size
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SAP Commerce Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
15.0%
Retail
13.6%
Computer Software
7.0%
Apparel & Fashion
7.0%
Marketing and Advertising
6.1%
Other
51.2%
Information Technology and Services
17.6%
Computer Software
8.8%
Retail
6.5%
Marketing and Advertising
4.6%
Apparel & Fashion
4.2%
Other
58.3%
Most Helpful Reviews
Magento Open Source
Most Helpful Favorable Review
Verified User in Retail
Magento provides a solid platform not only for run of the mill e-commerce sites but has a solid framework for building out custom solutions for specific business practices.
Most Helpful Critical Review
Verified User in Business Supplies and Equipment
Complexity and difficulty of configuration is high
SAP Commerce Cloud
Most Helpful Favorable Review
Verified User in Marketing and Advertising
I think from a business stand-point, its a great product for managing large amounts of inventory efficiently. The templating and hierarchy of the box pages is pretty straight forward. Also the flow seems to be on point for an e-commerce site.
Most Helpful Critical Review
Arvind T.
Verified User in Information Technology and Services
Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features. May be prohibitive to some medium size enterprises Accelerators are not fully baked and ready to use...
Verified User in Retail
Magento provides a solid platform not only for run of the mill e-commerce sites but has a solid framework for building out custom solutions for specific business practices.
Verified User in Marketing and Advertising
I think from a business stand-point, its a great product for managing large amounts of inventory efficiently. The templating and hierarchy of the box pages is pretty straight forward. Also the flow seems to be on point for an e-commerce site.
Verified User in Business Supplies and Equipment
Complexity and difficulty of configuration is high
Arvind T.
Verified User in Information Technology and Services
Measuring configuration vs. customization is not a trivial problem to solve. Most system integrators are not dialed into the roadmap of latest features. May be prohibitive to some medium size enterprises Accelerators are not fully baked and ready to use...
Alternatives
Discussions
What is Magento Open Source used for?
2 comments
SP
e-commerce platformRead more
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 comment
SH
Hi.
Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice.
If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 comment
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
What is SAP Commerce Cloud?
2 comments
AK
SAP Commerce Cloud is SAP 's another mind blowing application or version which helps the e commerce business to run there accounting activities effectively...Read more
What is SAP Commerce Cloud used for?
1 comment
FM
SAP Commerce Cloud connects the online marketplace to a dedicated eCommerce website. Here’s how:
Online Marketplace:
An online marketplace is a...Read more
SAP Commerce Cloud has no more discussions with answers
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