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Compare BigCommerce and Magento Open Source 
At a Glance
Market Segments
Small-Business (78.6% of reviews)
Small-Business (64.6% of reviews)
Entry-Level Pricing
$29.95/ per month
No pricing available
BigCommerce
Star Rating
(546)4.2 out of 5
Market Segments
Small-Business (78.6% of reviews)
Entry-Level Pricing
$29.95/ per month
Browse all 4 pricing plansMagento Open Source
Star Rating
(247)4.0 out of 5
Market Segments
Small-Business (64.6% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BigCommerce excels in ease of use with a score of 8.4, making it a preferred choice for small businesses looking for a straightforward setup, while Magento Open Source, with a score of 7.3, is noted for its steeper learning curve, which can be challenging for new users.
- Reviewers mention that BigCommerce offers robust support with a quality rating of 8.2, which is significantly higher than Magento Open Source's 6.9, indicating that users often find BigCommerce more responsive and helpful when issues arise.
- G2 users highlight BigCommerce's superior checkout process, scoring 8.5, which is praised for its simplicity and efficiency, whereas Magento Open Source, with a score of 8.2, is seen as slightly less user-friendly in this area.
- Reviewers say that Magento Open Source shines in customization capabilities, scoring 8.9 compared to BigCommerce's 7.4, allowing businesses to tailor their online stores more extensively to meet specific needs.
- Users on G2 report that BigCommerce's reporting and analytics features, with a score of 8.1, are user-friendly and effective for tracking sales and performance, while Magento Open Source, scoring 8.4, is noted for its more complex but powerful analytics tools that may require more expertise to utilize fully.
- Users mention that BigCommerce's multi-channel support is strong, with a score of 8.0, facilitating seamless integration across various platforms, while Magento Open Source, also at 8.0, is recognized for its flexibility but may require additional configuration to achieve similar results.
Pricing
Entry-Level Pricing
BigCommerce
Standard
$29.95
/ per month
Everything you need to start selling online
- No transaction fees
- Sell on Amazon, eBay, Facebook, Pinterest & Google Shopping
- Accept Credit Cards, PayPal, Apple Pay & Amazon Pay
Magento Open Source
No pricing availableFree Trial
BigCommerce
Free Trial is available
Magento Open Source
No trial information availableRatings
Meets Requirements
8.3
457
8.5
179
Ease of Use
8.4
460
7.3
179
Ease of Setup
8.3
280
6.8
133
Ease of Admin
8.3
272
7.7
126
Quality of Support
8.2
440
7.0
153
Has the product been a good partner in doing business?
8.4
269
7.7
118
Product Direction (% positive)
8.0
440
7.1
174
Features by Category
Headless Commerce
7.4
72
8.0
49
7.7
80
8.5
52
7.7
77
8.2
52
7.5
91
8.8
59
7.6
79
8.6
55
Generative AI
7.3
42
7.4
29
7.6
42
7.7
28
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
7.9
369
7.7
138
8.3
371
Feature Not Available
7.7
354
7.8
138
|
Verified
7.9
355
8.1
147
|
Verified
7.9
333
7.1
134
|
Verified
7.7
334
7.8
136
|
Verified
7.9
345
8.0
147
Product Catalog
8.3
366
8.3
148
8.2
359
Feature Not Available
7.9
363
7.8
148
|
Verified
7.8
251
7.9
118
|
Verified
Order Process
8.5
373
8.3
148
|
Verified
8.2
364
8.3
147
|
Verified
8.5
348
8.2
146
|
Verified
8.8
360
8.5
145
|
Verified
8.5
371
8.6
149
8.2
330
8.1
140
|
Verified
8.1
317
8.3
141
7.8
247
8.1
121
Multi-Channel Support
8.0
306
8.0
127
8.0
337
7.8
135
|
Verified
7.9
290
7.7
122
|
Verified
8.0
321
7.6
120
|
Verified
7.7
218
7.7
106
|
Verified
7.9
232
Feature Not Available
7.6
184
8.1
105
|
Verified
Platform
8.0
281
8.1
127
|
Verified
7.8
344
8.3
139
|
Verified
7.9
318
8.3
131
|
Verified
8.4
341
8.4
143
|
Verified
7.9
339
Feature Not Available
8.5
347
8.4
141
|
Verified
Feature Not Available
Feature Not Available
8.6
334
8.9
133
|
Verified
Feature Not Available
7.9
122
|
Verified
Feature Not Available
8.4
116
|
Verified
8.5
318
8.4
132
|
Verified
8.6
357
8.1
144
|
Verified
Reporting
8.2
29
8.4
16
7.8
29
8.7
15
Omnichannel Features
7.8
27
8.5
16
7.6
24
8.4
15
7.7
27
8.4
15
8.4
26
9.0
14
8.4
28
8.4
15
8.0
29
8.9
16
8.1
24
8.3
16
Categories
Categories
Shared Categories
BigCommerce and Magento Open Source are categorized as Omnichannel Commerce and E-Commerce Platforms
Unique Categories
BigCommerce has no unique categories
Magento Open Source has no unique categories
Reviews
Reviewers' Company Size
BigCommerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.1%
Apparel & Fashion
6.4%
Marketing and Advertising
5.3%
Information Technology and Services
3.6%
Consumer Goods
3.6%
Other
61.2%
Information Technology and Services
15.0%
Retail
13.6%
Computer Software
7.0%
Apparel & Fashion
7.0%
Marketing and Advertising
6.1%
Other
51.2%
Most Helpful Reviews
BigCommerce
Most Helpful Favorable Review
Andrew D. G.
Verified User in Retail
1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...
Most Helpful Critical Review
Fielding P.
Verified User
They inflate their cart's headless capabilities. So many out-of-the-box BigCommerce native checkout integrations don't work on their embedded cart. It's very frustrating, and the sales crew and technical sales crew won't tell you that. They are missing so...
Magento Open Source
Most Helpful Favorable Review
Verified User in Retail
Magento provides a solid platform not only for run of the mill e-commerce sites but has a solid framework for building out custom solutions for specific business practices.
Most Helpful Critical Review
Verified User in Business Supplies and Equipment
Complexity and difficulty of configuration is high
Andrew D. G.
Verified User in Retail
1) It works, uptime is great 2) It's highly scalable for small cost focused start-ups which can start at low cost and develop their eCommerce store look and features as their business and experience develops 3) There are many seamless applications, tons...
Verified User in Retail
Magento provides a solid platform not only for run of the mill e-commerce sites but has a solid framework for building out custom solutions for specific business practices.
Fielding P.
Verified User
They inflate their cart's headless capabilities. So many out-of-the-box BigCommerce native checkout integrations don't work on their embedded cart. It's very frustrating, and the sales crew and technical sales crew won't tell you that. They are missing so...
Verified User in Business Supplies and Equipment
Complexity and difficulty of configuration is high
Alternatives
Discussions
What software does BigCommerce integrate with?
2 comments
JC
with many more with GoogleRead more
Is BigCommerce like Shopify?
2 comments
LS
It is a web host and does similar things, but we are considering Shopify because they are set up to help us little guys with the sales tax onus.
They seem...Read more
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 comment
SH
Hi.
Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice.
If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 comment
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
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