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Magento Open Source
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Magento Open Source Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Magento Open Source to be very user-friendly, enabling efficient management of eCommerce stores and features. (10 mentions)
Users find easy integration capabilities with Magento Open Source, streamlining connections with various services and platforms. (6 mentions)
Users benefit from the easy integrations of Magento Open Source, enhancing their eCommerce development and functionality. (6 mentions)
Users value the seamless integrations offered by Magento Open Source, enhancing data management and system efficiency. (6 mentions)
Users appreciate the unparalleled customizability of Magento Open Source, allowing for deep modifications and integrations as needed. (5 mentions)
Users experience slow performance with Magento Open Source, leading to frustration during their online operations. (8 mentions)
Users find the learning curve steep, making it challenging for newcomers to effectively use Magento Open Source. (6 mentions)
Users face high complexity with Magento Open Source, struggling with the steep learning curve and setup challenges. (5 mentions)
Users face challenges with developer dependency, as it demands highly skilled developers and increases development costs. (4 mentions)
Users find complexity a significant hurdle in Magento Open Source, making setup and development challenging. (3 mentions)

Top Rated Magento Open Source Alternatives

Shopify Plus
(676)
4.4 out of 5
BigCommerce
(548)
4.2 out of 5

247 Magento Open Source Reviews

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247 Magento Open Source Reviews
4.0 out of 5
247 Magento Open Source Reviews
4.0 out of 5

Magento Open Source Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Guljar P.
GP
Sr. Product Engineer
Small-Business (50 or fewer emp.)
"Best E-commerce development open source projects "
What do you like best about Magento Open Source?

It is having all features which you wish to have for your e-commerce website. Magento is the nest in industries and also have more plugins that makes development fast and easy. Magento supports small to large E-commerce website. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

I found, there custom API integration is a little hard. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Mid-Market (51-1000 emp.)
"Very customizable but Expensive to maintain "
What do you like best about Magento Open Source?

You can achieve almost any functionality you wish through custom code or add ons Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Complicated to maintain customization. Any update could break your customization and it’s difficult to test Review collected by and hosted on G2.com.

Ramy E.
RE
Business Analyst | Project Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Magento (Open source) - Starting a business"
What do you like best about Magento Open Source?

It's a free platform, excellent and user friendly when you start a business it's a great platform. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

If you are not technical, regular vulnabilities updates are necessary and require some technical knowledge Review collected by and hosted on G2.com.

RP
Small-Business (50 or fewer emp.)
"Fantastic for control freaks and tekkies"
What do you like best about Magento Open Source?

Scalability.

Customisability.

Amount of third party integrations and modules.

Number of themes and templates. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Steep learning curve.

Now owned by eBay - makes me feel insecure as to the future of the open source model and the separation between ebay, paypal and their other interests.

Competition law issues and conflict of interests for ebay to own this sector as well as owning the worlds biggest marketplace - most magento shop owners and site operators are competing with ebay and ebay sellers - this is a serious issue.

We may be controlled by ebay and our successes dictated by their development of magento, which will inevitably be head to head in terms of priorities, when looking at the small traders.

Ebay could wipe out most competition for their marketplace if they later choose to bring magento community / open source model to an end. Thereby forcing online consumers to shop on ebay marketplace, and so ebay will benefit from commissions on sales there.

MARK MY WORDS - this will happen - and this is why they bought magento out.

This is precisely how large American corporations work - and how they succeed at dominating global industry. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Great Option for Mid-Level E-Commerce"
What do you like best about Magento Open Source?

The ability to customize the look and feel is unmatched. We can customize virtually anything from product pages to the homepage, to even allowing certain customers to only see certain products. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

The biggest downside is that a developer is needed for building the site. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business (50 or fewer emp.)
"Basic and advanced users can use"
What do you like best about Magento Open Source?

Has many features, integrations, plugins, customization options but can be complicated to customize. This is to be expected of open source software. It's a reliable platform for those starting out with themes or those with high customization needs. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Not the most easy to use software but there are tons of resources out there for those willing to dig for information. High number of users makes it likely that'll you'll find answers though there may definitely be times when you're completely stuck. Review collected by and hosted on G2.com.

DP
Director
Small-Business (50 or fewer emp.)
"A very complete tool. Easy to use and very powerful."
What do you like best about Magento Open Source?

I like the ability to connect through apps with other open source software. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Sometimes could be very complicate and difficult to use. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Megento "
What do you like best about Magento Open Source?

I like the smooth operability of the software onto a cpanel type hosting Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Don't like how hard it is to target specific demographics Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Cost"
What do you like best about Magento Open Source?

You can get the Community version of Magento for free. Just download it from the main website and install it on your web server. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Magento is expensive on the tech support side for a number of reasons. Firstly, it’s a complex system in the background, and this means it often takes even experienced Magento developers time to learn how to do what you need them to do. If you want to go for the enterprise option, which includes support directly from Magento, you are looking at around $15,000 / year (with the most expensive Premium Enterprise package clocking in at a staggering $50,000 / year. Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Small-Business (50 or fewer emp.)
"great open source e commerce platform and its free"
What do you like best about Magento Open Source?

l loved to be able to custom make anything, from design, to reports, add ons, etc Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

is not for everybody you need to be a developer to custom made stuff, can get complicated with users who are not familiar with open source software, is not very user friendly, and l hated the fact that you cannot print a packing slip before you ship something. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

15 months

Average Discount

6%

Perceived Cost

$$$$$
Magento OS