The G2 on Magento Open Source

Magento Open Source Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Magento Open Source to be very user-friendly, enabling efficient management of eCommerce stores and features. (10 mentions)

Users find easy integration capabilities with Magento Open Source, streamlining connections with various services and platforms. (6 mentions)

Users benefit from the easy integrations of Magento Open Source, enhancing their eCommerce development and functionality. (6 mentions)

Users value the seamless integrations offered by Magento Open Source, enhancing data management and system efficiency. (6 mentions)

Users appreciate the unparalleled customizability of Magento Open Source, allowing for deep modifications and integrations as needed. (5 mentions)

Users experience slow performance with Magento Open Source, leading to frustration during their online operations. (8 mentions)

Users find the learning curve steep, making it challenging for newcomers to effectively use Magento Open Source. (6 mentions)

Users face high complexity with Magento Open Source, struggling with the steep learning curve and setup challenges. (5 mentions)

Users face challenges with developer dependency, as it demands highly skilled developers and increases development costs. (4 mentions)

Users find complexity a significant hurdle in Magento Open Source, making setup and development challenging. (3 mentions)

Top Rated Magento Open Source Alternatives

Etail Solutions

(41)

4.4 out of 5

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Warren M.

CEO

Small-Business (50 or fewer emp.)

7/30/2018

"Fully featured ecommerce that you can support yourself... to a point"

4/5

What do you like best about Magento Open Source?

Powerful, many advanced features and of course open source so no pesky monthly fees. Excellent multilingual and multistore support. A large pool of Magento experts around the world who can help. Some excellent themes available for purchase at a reasonable fee and a wide range of plugins to extent functionality. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Needs to run on a powerful webserver to get the required response times. Every Magento expert I turned to told me I needed hours and hours to do each task I asked. Was very frustrating and in the end I learned to do it myself although there is certainly need for a tech person in the background and available to answer questions and help out where needed. This is not a plug and play system that you can setup and just let run. Review collected by and hosted on G2.com.

Recommendations to others considering Magento Open Source:

Make sure you have someone who can give you support at the terminal level and a fast server, preferably with something like Litespeed caching. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

Ability to create multiple stores on one back end without having to replicate software and multiply the management tasks. Turned out that I could install and maintain this myself without too much effort so the overall cost to implement was relatively low. I bought a theme and a couple of modules and integrated with facebook pixel tracking, google adwords and yotpo reviews. Review collected by and hosted on G2.com.

Shaun S.

Senior Graphic Designer, Marketing & Social Media

Small-Business (50 or fewer emp.)

7/13/2018

"Decent but Unwealdy"

3/5

What do you like best about Magento Open Source?

It's a great and versatile eCommerce platform, which gives plenty of flexibility and has support for a vast amount of features and products. Being open source, you have carte blanche to change whatever you want and are only limited by your skillset and imagination. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Although it is flexible and customisable, the Magento platform is overly complex and it's greatest strength - the huge support of third-party developers - is also it's greatest weakness. There is no central support and if Magento of any of its TP components break down, you are on your own.

It also becomes way too problematic if you have a large database. In our experience, a large MySQL database gives rise to a myriad of speed and indexing issues. Review collected by and hosted on G2.com.

Recommendations to others considering Magento Open Source:

Have a good team of developers behind you and make sure you log every implementation and change to the original code, because with every update of issue, you will need to unpick and re-implement what you have done before. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

That being said, the ability to have a huge database and host the thing on whatever server you like, has been a boon for us in the past as there are no monthly subscription fees to pay and we have been able to use the site unchanged for the last 5 years.

However, due to switching developers mid-term, we have found that as the original developer did not keep a log of changes/additions, we are unable to update Magento as this will make the bespoke code unusable. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

2/14/2019

"I used Magento Open Source for 3.5 years"

2.5/5

What do you like best about Magento Open Source?

Flexibility. To create your website, Magento is one of the best platform that gives you design flexibility. Also it is a great platform for SEO. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Unless you are a trained programmer, it is hard to customize and make a use. It requires a certain programming skill. Review collected by and hosted on G2.com.

Recommendations to others considering Magento Open Source:

If you are a good programmer or have a good developer, Magento will give you the best flexibility and SEO capability. If not, you should go with Shopify. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

E-commerce site. We worked with a developer to build our site. Before we were using Yahoo! platform and moved to Magento Open Source. For a design wise, the possibility is endless. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/8/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Magento Open Source - "

3.5/5

What do you like best about Magento Open Source?

Magento was always my go to platform for an ecommerce, easy to use and easy to find free apps in the marketplace. An excellent way to start building a new ecommerde business withouth spending too much money Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Magento v2 is now complex to install and maintain, you almost need a technical expert to support you.

Lot of security to maintain, otherwise you will be hacks pretty fast

V2 is extremely slow compare to v1 Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/8/2019

"Magento commerce platform"

4/5

What do you like best about Magento Open Source?

It is open source and freely available for public use Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

It does not have lots of features like in Magento commerce edition. Review collected by and hosted on G2.com.

Abraam F.

Senior Digital Analyst

Pharmaceuticals

Small-Business (50 or fewer emp.)

7/31/2018

"Magento open source experince"

4.5/5

What do you like best about Magento Open Source?

It offers both robustness and flexibility but just have a detailed requirement analysis first in place and with some platform studying. Also, there many ready built plugins available that can be used to fulfill your needs. For example, the marketplace has many plugins including digital marketing such as SEO, online advertising, email marketing and social. Also, you can find accounting and finance related plugins and user experience related tools as dozens of themes. To complete the cycle, you can check payment integration as PayPal. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Apart from both learning experience curve, I believe it is a good tool for e-commerce business. Also, it needs significant performance optimization. Either you pay premium support or be ready to invest a lot of time to do it yourself. Review collected by and hosted on G2.com.

Recommendations to others considering Magento Open Source:

I recommend Magento to users who work on a large-scale project when you consider robustness and tailoring. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

Flexibility to have tailored customizations. Either your own customization or with many available plugins, you can tailor according to your needs. I worked with a team and built an e-commerce platform with significant customization in the billing cycles. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

7/11/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Horrible experience"

0/5

What do you like best about Magento Open Source?

Solves all the common retail problems - stores, products with variants, etc Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

The whole thing. Try to setup Magento 10 times, you'll get 6 different experiences, with different problems each time. The problem extends all the way even when developing it, some parts of the entities has repository API, some don't - resulting in spaghetti codes all around. Review collected by and hosted on G2.com.

Recommendations to others considering Magento Open Source:

Unless your developers are absolutely sure that they want Magento, don't do it. The whole thing reeks of unsolvable bugs (forcing you to change the core, but then you can't publish the thing if you do it), poor support and just downright poor design decision. Absolutely hate Magento. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

e-commerce solution. The only good thing is I don't have a hard time setting up store, products, promotions, currency and all its relationship. Review collected by and hosted on G2.com.

Verified User in Furniture

Mid-Market (51-1000 emp.)

9/5/2018

"Best Open Source System"

4.5/5

What do you like best about Magento Open Source?

In my opinion Magento is the best open source shop-system. It is easy to use, has a lot of extensions and api´s to third party software also the magento community is so large that there is nearly no problem which can´t be solved. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Also it is easy to use, sometimes it´s tricky when you install new extensions and then something doesn´t work and you don´t know why. Review collected by and hosted on G2.com.

Recommendations to others considering Magento Open Source:

The most important thing is in my opinion that you have either good developers in house or you choose a good agency that has many years of experience in integrating magento. Review collected by and hosted on G2.com.

What problems is Magento Open Source solving and how is that benefiting you?

We are using Magento as our shop system to sell our products to our customers in whole europe. The best benefit is that the number of extensions and support from community is the best of all open source systems. Review collected by and hosted on G2.com.

John C.

Full Stack Marketing Specialist

Information Technology and Services

Small-Business (50 or fewer emp.)

7/31/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Best ecommerce platform out there hands down"

5/5

What do you like best about Magento Open Source?

Robust feature set; start up, large corporate ecommerce, Magento is my go to choice for ecommerce. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

It can be little heavier than needed for some solutions, but by choosing Magento 1st you know you'll be able to scale your business without having to switch platforms. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

11/8/2018

"Solid eCommerce solution for CMS"

3.5/5

What do you like best about Magento Open Source?

Magento understand eCommerce and how to build a CMS that really makes it easy for the non-coder to work with. Really good product with a robust community. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Magento is a great product, but in all honesty, one can do all of what Magento does with WordPress and/or Drupal. They each have bigger, more innovative and agressive open source developers producing really cutting-edge plug-ins. Review collected by and hosted on G2.com.