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Magento Open Source
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Magento Open Source Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Magento Open Source to be very user-friendly, enabling efficient management of eCommerce stores and features. (10 mentions)
Users find easy integration capabilities with Magento Open Source, streamlining connections with various services and platforms. (6 mentions)
Users benefit from the easy integrations of Magento Open Source, enhancing their eCommerce development and functionality. (6 mentions)
Users value the seamless integrations offered by Magento Open Source, enhancing data management and system efficiency. (6 mentions)
Users appreciate the unparalleled customizability of Magento Open Source, allowing for deep modifications and integrations as needed. (5 mentions)
Users experience slow performance with Magento Open Source, leading to frustration during their online operations. (8 mentions)
Users find the learning curve steep, making it challenging for newcomers to effectively use Magento Open Source. (6 mentions)
Users face high complexity with Magento Open Source, struggling with the steep learning curve and setup challenges. (5 mentions)
Users face challenges with developer dependency, as it demands highly skilled developers and increases development costs. (4 mentions)
Users find complexity a significant hurdle in Magento Open Source, making setup and development challenging. (3 mentions)

Top Rated Magento Open Source Alternatives

Shopify Plus
(675)
4.4 out of 5
BigCommerce
(548)
4.2 out of 5

247 Magento Open Source Reviews

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247 Magento Open Source Reviews
4.0 out of 5
247 Magento Open Source Reviews
4.0 out of 5

Magento Open Source Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Natalya (Natasha) N.
NN
Ecommerce Marketing Manager
Small-Business (50 or fewer emp.)
"Great Tool"
What do you like best about Magento Open Source?

Capabilities for customization, and apps Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Integration to QB was not working properly in our version. Some inputs had to be manually corrected. Review collected by and hosted on G2.com.

Dipak P.
DP
Team Lead ( Magento )
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best open source software for e-commerce website"
What do you like best about Magento Open Source?

magento is best in terms of security , best admin panel , catalog management , order management. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

whenever new version launch there are minor minor bugs its acceptable because magento is very big open source. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Move from 1.9 to 2.3 not easy"
What do you like best about Magento Open Source?

I like the new menu bar on the left as it is easier to navigate. We also like the additional customer info we can view from the Order screen. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

We are very disappointed in outside extensions not being compatible. we have struggled to get several companies products to work. We also have been very frustrated that we are unable to key orders on the backend ourselves. We have to enter them on the website rather than in Magento due to some glitch. Hoping this is fixed with 2.4 updates. We also discovered another error between Magento and Authorize.net. Authorize.net is declining the transaction but somehow Magento is still creating an order! yes, we have realized we have shipped thousands of dollars of orders to customers who never paid. the customer does not receive a declined or error message, instead they receive an order confirmation from Magento. Still trying to fix this. Review collected by and hosted on G2.com.

Omar C.
OC
Head Of Ecommerce
Mid-Market (51-1000 emp.)
"Magento the profit drainer"
What do you like best about Magento Open Source?

Is Open Source and you can customize it for you business needs Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

You have to pay Magento Special services to be able to have a steady site it is worth like 100k, hire a certified company or developers to maintain the updates, bug free, to check a list of 100 problems of magento, and another list of 10problems of server problems Review collected by and hosted on G2.com.

Raul F.
RF
Gestión de Proyectos Digitales
Small-Business (50 or fewer emp.)
"Great platform for ecommerce, but difficult to implement and maintain"
What do you like best about Magento Open Source?

What I like best is that it has many functionalities. Even the default version. For example, you have multi language stores, multi currency, B2B or B2C options, easy to integrate with many payment options. And a Beautiful design, with many not expensive templates and configurations options. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

What I dislike the most is the many maintenance costs. For example, you can expect to spend around 200 usd per month for a good hosting, plus 2 o 3 daily hours of trouble shouting technical maintenance (for example, pages that give error, need to install an extension, optimize speed, etc). And this just for an small store. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Open Source way to go"
What do you like best about Magento Open Source?

The thing about Magento is that it is easy to use and especially when you want to create an online store. Plug in's are easy to access and not all of them are paid, which means if you have minimum budget you are able to build something is both safe and easily accessible. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

The problem is that when you use Opensource there is always the risk of vulnerability. Attacks are most common on Magento because it is seen as holding the financial transaction hence it becomes prone to hackers. However, should you be in a position to secure your site you are sure to enjoy it. Review collected by and hosted on G2.com.

Matthias G.
MG
Lead CRM/Marketing/Marketplace
Mid-Market (51-1000 emp.)
"Quite good but some bugs"
What do you like best about Magento Open Source?

A lot of community help for problems you can't solve on your own.

Good and intuitive backend design Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Still buggy for some features although version 2 is more than 2 years on market. Actually no solution for multi-stock-inventory, and also not good in handling configurable products. Review collected by and hosted on G2.com.

Madhu B.
MB
Technology Analyst
Small-Business (50 or fewer emp.)
"Best open Source for developing static and dynamic e commers website"
What do you like best about Magento Open Source?

Best interface for developing any e-commerce website Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

If you want to use some best features you must need to upgrade. Review collected by and hosted on G2.com.

Milind S.
MS
Software Engineer
Enterprise (> 1000 emp.)
"Good solution for medium scale business"
What do you like best about Magento Open Source?

1. Large features set

2. Easy to customize

3. Open Source, with a large community Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

1. Performance Issues.

2. Closely coupled code.

3. Not suitable for large scale traffic stores. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Great, complex software."
What do you like best about Magento Open Source?

Complex management of sales, products and promotions. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Magento is expensive when you want to customise it. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

15 months

Average Discount

6%

Perceived Cost

$$$$$
Magento OS