The G2 on Lofty

Lofty Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Lofty incredibly easy to use, streamlining their business functions and enhancing overall efficiency. (53 mentions)

Users love the powerful features of Lofty, enabling seamless integration and extensive functionality for their real estate needs. (23 mentions)

Users appreciate the AI integration of Lofty, benefiting from its ease of use and automation for lead management. (21 mentions)

Users appreciate the detailed lead generation features of Lofty, enhancing engagement and client management effectively. (18 mentions)

Users love the powerful automation features of Lofty, simplifying tasks and enhancing overall productivity. (17 mentions)

Users report poor customer support, highlighting delays and lack of assistance that hinder their overall experience. (37 mentions)

Users report long waiting times for support responses, often waiting weeks or even months for resolution. (16 mentions)

Users are frustrated by the missing features in Lofty, impacting setup, email quality, and reporting functionalities. (16 mentions)

Users find the learning curve steep, with setup requiring time and slow tech support hindering the experience. (13 mentions)

Users experience delayed service with Lofty's support, often waiting weeks or longer for assistance and communication. (12 mentions)

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Glen G.

VP of The Gayden Team at Clayton Nash Real Estate

Small-Business (50 or fewer emp.)

2/13/2023

"Great CRM"

5/5

What do you like best about Lofty?

The sms features and the social media auto-posts are great. Chime allows you to stay on track, and manage your team and transactions and is a great all-in-one CRM. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

Not much that I can think of. I have used at least 10 other CRMs and chime is by far the best I have tried. It beats KVcore, boomtown, Kw Command and all the others that I cant remember now Review collected by and hosted on G2.com.

Brian E.

Realtor

Small-Business (50 or fewer emp.)

11/9/2022

"Independent End-User with Average Experience"

4/5

What do you like best about Lofty?

The front end of the product (website) is very flexible and customizable. I do like the fact that support is willing to make minor updates to the product per user specifications, but find their responsiveness to be lacking, often. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

The back-end of the product can be very cumbersome from a UI perspective. Updates are frequent and dramatic which is appreciated, but sometimes the UI is overlooked on how the update appears to the end-user as well as the client. Often those updates can make my brand look disorganized and unpolished. Also, not a big fan of the 'do you want fries with that approach'. As a higher end product, being hit with add-on fees monthly for new features and options that are standard with other products seems poor form. Review collected by and hosted on G2.com.

Steven L.

Real Estate Broker

Small-Business (50 or fewer emp.)

1/26/2023

"Could not be happier with Chime!"

5/5

What do you like best about Lofty?

It is an all-in-one solution from the website, CRM with IDX integration, marketing and advertising, along with paid option where they do the marketing and advertising for you. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

The downside of using Chime is similar to any technology solution, you only get out of it what you put in. It is a fabulous system but if you dont dedicate the time and actually use the system it is not doing anything for you. Review collected by and hosted on G2.com.

Rakan A.

Small-Business (50 or fewer emp.)

7/18/2023

"Great platform"

5/5

What do you like best about Lofty?

All in one platform , CRM, dialer, website etc Review collected by and hosted on G2.com.

What do you dislike about Lofty?

It can be glitchy or slow with loading sometimes. Review collected by and hosted on G2.com.

Justin H.

Owner/Team LEader

Small-Business (50 or fewer emp.)

1/24/2023

"I highly recommend Chime."

5/5

What do you like best about Lofty?

I love that it works. It is very easy to set up, and get up and running quickly. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

I would like there to be more filtering options within the lead filters. Review collected by and hosted on G2.com.

Josue M.

Security Guard

Small-Business (50 or fewer emp.)

1/24/2023

"CRM that takes the guess work out!"

5/5

What do you like best about Lofty?

Simple and easy to use. Allows for simple CRM tracking of each customer and identifying them by whatever metrics you wish. Also allows for easy contact and management of communicateions read and all relevant information, Review collected by and hosted on G2.com.

What do you dislike about Lofty?

I can't say that there is. There is not any one thing I dislike about the platform or how it operates. They have found a way to make it super simple to use, and I can't complain. Review collected by and hosted on G2.com.

Jennifer C.

Small-Business (50 or fewer emp.)

3/2/2023

"A great CRM that really lets you customize your website"

5/5

What do you like best about Lofty?

I love how customized you can make your website and that creating a landing page is so easy. You can upload a large database of clients and within minutes have them set up on email campaigns. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

I haven't seen any yet but I've only been using Chime for a few months Review collected by and hosted on G2.com.

Verified User in Real Estate

Small-Business (50 or fewer emp.)

1/24/2023

"A Must-Use CRM"

4/5

What do you like best about Lofty?

Chime was introduced to me by my managers, and this platform has been quick and easy to deal with. I love exploring every feature of it, and every time I have questions, I email Chime Support, and they respond quickly and provide a solution to your concerns. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

I know Chime is different from an email marketing platform, and it's just a bummer to simultaneously send out mass emails to a limited number of leads. But they have provided an option to create an email template instead, so you could easily send out those emails to the next number of leads in the list. Review collected by and hosted on G2.com.

Dylan S.

Small-Business (50 or fewer emp.)

5/16/2023

"Best CRM in the busines"

5/5

What do you like best about Lofty?

Its truly and all in one not like the others which have made attempts but not successful. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

I feel the transaction management aspect could use some love. We can't assign specific tasks to other team members now. Review collected by and hosted on G2.com.

Tamika J.

Realtor®

Small-Business (50 or fewer emp.)

11/10/2022

"Best CRM EVER!!!"

5/5

What do you like best about Lofty?

There is so much I can do with Chime CRM, text, send videos, post on socials, and even send mailers without having to go to several different sites. It saves time and tracks all of my analytics so I can make sure that all marketing is actually making me money!!! Review collected by and hosted on G2.com.

What do you dislike about Lofty?

The add-ons can sometimes be a bit pricey but the quality and convenience of these services make the cost worth it. Review collected by and hosted on G2.com.

What problems is Lofty solving and how is that benefiting you?

Chime has definitely helped with my follow-up...I sometimes would get overwhelmed with all of the tasks that are required just to maintain your business as a real estate agent plus the follow-up with clients but my CRM has made it a breeze. Now I know what I need to do daily and who to follow up with so that no one falls through the cracks. Review collected by and hosted on G2.com.