Lofty Pros and Cons

What do you like best about Lofty?

While no one CRM, Realtor Support Software does it all, or have all the features most important to me. Chime Comes pretty close.

Great sorting for Contacts in database massive range of fields, from communications sent, opened, dates, notes are searchable now and so much more.

Transactions aren't perfect, but the thing that is awesome is setting up custom dates and then having tasks based on that date for example. -Photoshoot date, and then having task reminders for # of days before/and after.

Lead Gen -

Website easy to create and customize, unlimited landing pages with lots of customization, and auto tools for listings and other standard landing page types,

Lost of lead gen and integrated campaign options. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

I could have gone on forever about the various things I love about Chime. The are some details that I wish they would change and hope they do in the future, but they are pretty minor issues overall.

CRM- wish you could search custom field dates without year, so you could create something like an anniversary date and still get reminders about it every year in the future. instead of creating work around.

Transactions- there are just task reminders- not auto communications - just a little more labor, but not terrible.

LeadGen- Some issues with customizing photos, sizes and names.

Wish their Homebot alternative was more comparable to homebot pricing so I can keep it all on one platform. Review collected by and hosted on G2.com.

What do you like best about Lofty?

I like the CRM and Website being one unit as well as the AI capability. I am Review collected by and hosted on G2.com.

What do you dislike about Lofty?

While Lofty has training webinars and written presentations to help guide you in setting up their system, it would be helpful to have followup session (hands on your own site) to help rather than trying to understand webinar/written presentation on your own. Review collected by and hosted on G2.com.

What do you like best about Lofty?

Lofty has been the best CRM and lead source for my real estate business. The smart plans, marketing campiagns, and follow ups have changed my buisness forever and I am so gratful to have tools that have helped me soar passed other agents in my area. Their customr support has alos been unmattched. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

I do wish there was an academy that I can refer back to so that I dont have to chat in each time. Review collected by and hosted on G2.com.

What do you like best about Lofty?

I have used numerous CRMs, and Lofty has been the easiest to use and customize! Review collected by and hosted on G2.com.

What do you dislike about Lofty?

Too busy, and sevice has been sketchy at times. Review collected by and hosted on G2.com.

What do you like best about Lofty?

It's design and user-friendly interface. As well as the filtering features and integration. I also contacted customer support and they were very attentive once, the second time they did not reply. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

It feels buggy. The filters do not show the complete information sometimes, it takes a while to retrieve info. I believe it has to do something with the servers. Review collected by and hosted on G2.com.

What do you like best about Lofty?

Easy for my agents to use. The interface fairly easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

The help articles do not match the current system. It is difficult to solve your own technical issues when they arise due to this information mismatch. Integration was not a simple task since we migrated from one serivce to another. Review collected by and hosted on G2.com.

What do you like best about Lofty?

I like tha flexibility of the program. The AI integration is phenomonal as well. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

So far, only complaint would be slower response to ticket items Review collected by and hosted on G2.com.

What do you like best about Lofty?

Salesforce is a platform that consistently outperforms in each of the four categories of search tools, CRM, email, and texting for an all-around positive experience. Salesforce is famous for its robust email and messaging services, powerful search tools, and full CRM capabilities. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

cusomer services is not the best, they improved over the years but is not there yet Review collected by and hosted on G2.com.

What do you like best about Lofty?

The smart plan, the templates and the synchronization with my mls are the best, among many other things Review collected by and hosted on G2.com.

What do you dislike about Lofty?

I would like to be able to change the name of the segments. Review collected by and hosted on G2.com.

What do you like best about Lofty?

it's a powerful program that will capabilities far beyond what most users will ever need. Review collected by and hosted on G2.com.

What do you dislike about Lofty?

Two downsides in my opinion. If you build pictures and videos into the site it slows down drastically in my experience. I feel I have more on my site than many people do but there are others that have much more than I. From all the research I've done the slow painting and such seems to be on Chime's side. The other downside is a major item and that is support. Without good support, a good website can be limiting. I've waited weeks for answers on items that are not complex. I've had questions completely unanswered. I've had answers that are partial. It is unacceptable. Finding a phone number for support is buried in the site. I've had some success calling it and other times no response at all when calling! Very disappointed in the support. Review collected by and hosted on G2.com.