IBM Maximo Application Suite Pros and Cons

IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)

Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (14 mentions)

Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (13 mentions)

Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (12 mentions)

Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (12 mentions)

Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (14 mentions)

Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)

Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)

Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)

Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

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Riham A.

INTEGRATION TECH LEAD

Mid-Market (51-1000 emp.)

9/7/2022

"Manage Asset Performance and Prevent Outages with IBM Maximo"

4.5/5

What do you like best about IBM Maximo Application Suite?

For years, I've used IBM products, and Maximo is one of my absolute favorites. I work with several different manufacturers, and Maximo allows me to keep track of them all. It's a comprehensive tool, and it's easy to use and navigate. It has a lot of great features, and it's incredibly versatile. The best feature is Asset Intelligence. You can track usage and predict when things will need maintenance or repair. As a result, I was able to be more efficient, and I was able to cut costs. I was able to focus on the things that mattered, and I was able to get rid of some of the unnecessary costs that we had been paying. I highly recommend this software. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I find the product's graphical user interface to be its most intuitive, but it can also be irritating and difficult to change. The "quick-launch" bar, which you drag onto the desktop, seems to work on a set of hidden functions that are very difficult to find; this has become more aggravating since updating Adobe Flash and Firefox addons. I am confident that these issues will soon be a thing of the past once these and others have been fixed. Also, Guide files can be useful, but I think there's room for more functionality, like in apps for Android or iPhone where you can click something like a question mark, and it takes you straight to the relevant guide file. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

I have to say that Maximo is one of the best pieces of software I've ever used in my entire life. It gives me everything I need to take care of my company's assets and properly maintain them. It's very easy to use and very powerful, and I love the way it helps me organize my data. I was able to access all of my equipment details and updates in one centralized location. All of my assets were listed and I could see them all. I also discovered that there are numerous methods for tracking and monitoring my assets. Alarms and notifications are very simple to set up. It's one of the most comprehensive software packages that I've ever used. For those of you with a large number of assets, this is the perfect solution. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for taking the time to share your review of IBM Maximo. Also, thanks for being a long-term user of our product. It is good to know that you find Maximo is intuitive and comprehensive and that you were able to cut costs.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

For product feature feedback, please submit it through the IBM Idea portal [https://ideas.ibm.com/new-idea]. If you want to know more about the IBM Idea process, please check here [https://www.ibm.com/support/pages/node/6438917].

Usama T.

Fleet Maintenance Supervisor

Enterprise (> 1000 emp.)

6/6/2023

"User Experience"

5/5

What do you like best about IBM Maximo Application Suite?

User Friendly and adaptable. Quickly able to learn new techniques. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I have been using it for counple of months now, but until now, its been working absolutely fine. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for your positive feedback on IBM Maximo's user-friendliness and adaptability. We're glad to hear it's been working well for you. We recommend contacting our sales team for learning opportunities to enhance your experience further and address any potential concerns. Additionally, if you ever have ideas for product enhancements, you can submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved

Mohamed S.

Maintenance Manager

Enterprise (> 1000 emp.)

6/7/2023

"Very useful"

4/5

What do you like best about IBM Maximo Application Suite?

Many features help in the asset management like creation and generation of work orders, controlling and managing spare parts as well as achieving the KPI and SLA Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Needs more training to understand the features and use it. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for highlighting the valuable features of IBM Maximo that aid in asset management and maintenance planning. We appreciate your input. To address your need for more training and understanding of the features, please get in touch with our sales team for learning opportunities. Additionally, we encourage you to submit any product enhancement ideas through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your feedback is essential, and we're here to support your needs and improve your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved

Haja M.

Heating Air Conditioning Service Technician

Enterprise (> 1000 emp.)

7/12/2023

"Good productivity"

5/5

What do you like best about IBM Maximo Application Suite?

simple and tracking work flow management Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

material request usage of material . after 1 hour if not used sign out . Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for your positive feedback on IBM Maximo's workflow management capabilities. We appreciate your input. If you have concerns about the material request usage and the sign-out process, please don't hesitate to contact our IBM sales team member. They can assist you in understanding and improving these aspects while providing information on available learning opportunities for a smoother experience. Your feedback is valuable to us.

If you have feedback to improve product features and functionalities, please share it via the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved

Adewale K R.

Mid-Market (51-1000 emp.)

5/24/2023

"Top notch asset management software"

5/5

What do you like best about IBM Maximo Application Suite?

Encompasses asst management with other facility management modules that is completely excellent Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Can be hard to understand for beginers who are not familart to the software Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for sharing your positive experiences with IBM Maximo's comprehensive facility management capabilities. We appreciate your feedback. To address the challenge of understanding the software for beginners, we recommend contacting our sales team for potential learning opportunities. Additionally, if you have any product enhancement ideas in the future, you can submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with like-minded individuals and enhance your knowledge.

See how IBM Maximo Application Suite improved

Dominic A.

General Manager

Small-Business (50 or fewer emp.)

5/11/2023

"Created interphases to act programatically with the software"

3.5/5

What do you like best about IBM Maximo Application Suite?

It offered tools to automate certain processes. A lot could be done programatically to save customization Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

In my role as a java developer, updates to the code and interphases changed a lot with each upgrade. API calls were constantly changing and documentation was a bit lacking. Review collected by and hosted on G2.com.

Mohammed Abdulla K.

Site Incharge of Airfield Maintenance and Operations

Enterprise (> 1000 emp.)

6/17/2023

"Excellent interface"

4/5

What do you like best about IBM Maximo Application Suite?

Fast service, great interface to operate

Easy navigation Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Some time takes time load full page?

Too much clicks in PDA version Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for sharing your positive feedback on IBM Maximo's service speed, interface, navigation, and its benefits for monitoring daily maintenance activities. Please contact our sales team for assistance to address your concerns about loading times and others. Our sales team can also provide learning opportunities. You can submit your product enhancement ideas through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. We appreciate your input and are here to support your needs.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

5/14/2023

"Maximo End-User & Supervisor"

4.5/5

What do you like best about IBM Maximo Application Suite?

Interface and ease of use make it one of the best solutions in the market. I appreciate quality of the design and interface. It's competitors fails in far area to match. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Long processes and many navigation clicks. Everything is clear and realized, to become more accessible with less navigation. Enhancements in the interface and workflow Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for your positive feedback on IBM Maximo's interface and ease of use. We're pleased to hear that it has proven to be one of your best solutions. Regarding your concerns about long processes and navigation clicks, we recommend contacting our sales team to explore potential learning opportunities and discuss ways to enhance the interface and workflow. Additionally, if you have any product enhancement ideas, please consider submitting them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we aim to improve your experience with IBM Maximo continuously.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with peers and expand your knowledge in asset management.

See how IBM Maximo Application Suite improved

Ruel C.

Project Engineer - Structural Underground/Tunnel Support

Small-Business (50 or fewer emp.)

6/14/2023

"IBM Maximo it help us to improve our asset management"

5/5

What do you like best about IBM Maximo Application Suite?

aan essential tool in helping us to improve our asset management practices. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Nothing for now and I would highly recommend it to any organization Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for your positive feedback regarding IBM Maximo's role in improving your asset management practices. We're glad to hear your satisfaction. If you ever encounter any concerns or desire learning opportunities, please don't hesitate to contact our sales team. You can also submit any product enhancement ideas through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

See how IBM Maximo Application Suite improved

Suzette A.

Mid-Market (51-1000 emp.)

6/26/2023

"Maximo is excellent."

5/5

What do you like best about IBM Maximo Application Suite?

Can be integrated with various products. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Can't integrate large documents such as attachements Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

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Thank you for your positive feedback on IBM Maximo's integration capabilities. We appreciate your input.

If you're experiencing challenges with integrating large documents or attachments, please consider submitting your enhancement ideas via the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal], and feel free to contact our sales team for immediate assistance.

They can also provide information on learning opportunities to optimize your experience further. We're committed to addressing your concerns and improving our product to enhance your materials management processes.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved