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Share your insights with IBM Maximo Application Suite

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IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)
Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (13 mentions)
Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (12 mentions)
Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (11 mentions)
Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (11 mentions)
Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (13 mentions)
Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)
Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)
Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)
Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

581 IBM Maximo Application Suite Reviews

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581 IBM Maximo Application Suite Reviews
4.4 out of 5
581 IBM Maximo Application Suite Reviews
4.4 out of 5

IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Fuad F.
FF
Enterprise (> 1000 emp.)
"CTIO for Zahran Holding"
What do you like best about IBM Maximo Application Suite?

IBM Maximo is the best product and solution for managing the facilities because it includes all the required integrated functions that allow working them quickly and professionally. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I dislike IBM Maximo. It's the cost that it is not possible to be utilized and used in the facilities of my customers. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive feedback and experiences with IBM Maximo's comprehensive facility management capabilities. We appreciate your input. Regarding your concerns about cost, please contact our sales team, who can assist in addressing this issue. Additionally, we encourage you to submit any product enhancement ideas through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal].

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
John Erick L.
JL
Marine and Structural Services Engineer
Oil & Energy
Mid-Market (51-1000 emp.)
"Power tool for maintenance project management"
What do you like best about IBM Maximo Application Suite?

Very helpful in making preventive maintenance on schedule.. it has the ability to generates work orders as per set date to as reminder of planned projects. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It's not that dislike but need to improve. Just notice that if we will tap or include permits system and project didn't fall as per plan.. it's need to back from the starting process.. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

For product feature feedback, please submit it through the IBM Idea portal [https://ideas.ibm.com/new-idea]. If you want to know more about the IBM Idea process, please check here [https://www.ibm.com/support/pages/node/6438917].

Verified User in Computer & Network Security
CC
Small-Business (50 or fewer emp.)
"Maximo is a leading EAM"
What do you like best about IBM Maximo Application Suite?

Maximo is a leading enterprise asset management and very customizable system where you can create your app and business process to meet user requirements Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

As a very flexible system in terms of customizing app expect alot of requests to mimic the app and business process from other system. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive experience with IBM Maximo's customization capabilities. We appreciate your feedback. To address the challenges associated with customizing the app and business processes, please get in touch with our sales team for guidance and learning opportunities. Additionally, if you have any ideas for product enhancements, we encourage you to submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs and improve your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
JV
Maintenance Technician
Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"The best productivity tool I've used!"
What do you like best about IBM Maximo Application Suite?

the best feature without a doubt is filtering Work Orders created by Maintenance areas, and also knowing who is tracking an already created Work Order. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

How difficult it is to use on mobile browsers, it's hard to adapt to how poorly coordinated everything looks from within the application, it even crashes a lot if the intranet is unstable. Review collected by and hosted on G2.com.

Verified User in Facilities Services
UF
Enterprise (> 1000 emp.)
"Experience with IBM Maximo"
What do you like best about IBM Maximo Application Suite?

IBM Maximo is very helpful for arranging and keeping the data of Work orders and scheduling.

The updates for using it, is that it is facilitating the data access and the coordination between all departments Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I think IBM is very helpful at all and there are no downsides Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive experiences with IBM Maximo, particularly its utility in work order management and cross-departmental coordination. We appreciate your feedback. It's great to hear that you don't have any downsides to mention. If you ever have questions or would like to explore learning opportunities, please feel free to contact our sales team. Additionally, if you have any product enhancement ideas in the future, you can submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

Please consider joining the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with like-minded individuals and learn from their experiences.

See how IBM Maximo Application Suite improved
LG
Mid-Market (51-1000 emp.)
"Inefficient (too many clicks!)"
What do you like best about IBM Maximo Application Suite?

As you would expect of an EAM system: manage, trend asset history, receive work requests, plan, schedule and execute/document work performed. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Maximo is terribly inefficient for the end user - i.e., the sheer number of clicks to complete a single operation; the amount of tabs/sub-tabs and pages to scroll through, etc.

IBM does not directly support their product - you must go through a middle man. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your feedback on IBM Maximo. We're pleased to hear that you have found our EAM system helpful in managing, trending asset history, receiving work requests, and planning, scheduling, and executing/documenting work performed.

We're sorry that you have found our software inefficient regarding the number of clicks required to complete an operation and the number of tabs, sub-tabs, and pages to scroll through. We recognize that quality is important to our customers and continue to invest in improving the tools we use to deliver the most robust solutions that meet the high-quality standards IBM thrives for. Our current focus for Maximo includes simplifying and modernizing the applications, we've started to deliver role-based applications with the goal of improving overall end-user experience with Maximo. We appreciate your feedback and would like to learn more about your experience so that we can work to improve the user experience.

We encourage you to contact our sales team to discuss your concerns further. Alternatively, you can provide feedback via our IBM Ideas portal page (https://www.ibm.com/ideas), and someone from our team will contact you to gather additional details. We value your feedback and appreciate the opportunity to improve our product and services.

Fazdrul Akiff N.
FN
Electrical Design Engineer
Mid-Market (51-1000 emp.)
"Friendly User Interface"
What do you like best about IBM Maximo Application Suite?

What I like the most about IBM Maximo is that the user interface is user friendly. I really can start using it within a few days and it really does look very nice. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The transaction record need a status history table. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive feedback about IBM Maximo's user-friendly interface, which has helped streamline your experience. Your input is valuable. Regarding the need for a status history table in transaction records, please get in touch with our sales team, who can assist you with this concern. Additionally, we encourage you to submit any product enhancement ideas through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your feedback helps us continuously improve our product to meet your needs better.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
Piyush Y.
PY
MEP Supervisor
Enterprise (> 1000 emp.)
"Easy to use, very good for big and small organisation"
What do you like best about IBM Maximo Application Suite?

Easy to use, good record keeping, fast service

Tracker , nice for browser and app. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Buttons should be improved like status, create new work order etc. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive experiences with IBM Maximo's ease of use and record-keeping capabilities. We appreciate your feedback. Regarding your suggestion to improve buttons like status and work order creation, we recommend contacting our sales team to discuss potential enhancements and learning opportunities. Additionally, if you have more ideas for improving the product, please submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your insights are valuable to us as we strive to enhance your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with fellow users and collaborate on asset management topics.

See how IBM Maximo Application Suite improved
Jerome C.
JC
Project in-Charge
Mid-Market (51-1000 emp.)
"userfriendly platform"
What do you like best about IBM Maximo Application Suite?

procurement process tracking. easy to create user Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

not all.can be edit in GUI. need programming experience Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for highlighting IBM Maximo's strengths in procurement process tracking and user-friendliness. To address your concerns about the editing limitations and programming requirements, we recommend contacting our sales team for assistance and learning opportunities. If you have any ideas for enhancing the product, please submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your feedback is essential, and we're here to support your needs and improve your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
Aco M.
AM
Mechanical Technician
Mid-Market (51-1000 emp.)
"Mechanical technician"
What do you like best about IBM Maximo Application Suite?

Thats very easy to use. Anyone can understand it very easy Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Data connection sometimes late, and maybe to upgrade fiture Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for highlighting the ease of use in IBM Maximo, making it accessible to a wide range of users. We appreciate your feedback. To address occasional data connection delays and explore potential upgrades, we recommend contacting our sales team for assistance and learning opportunities. Additionally, if you have any product enhancement ideas in the future, you can submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with like-minded individuals and enhance your knowledge.

See how IBM Maximo Application Suite improved

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

26 months

Average Discount

16%

Perceived Cost

$$$$$
IBM Maximo Applic...