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IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)
Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (14 mentions)
Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (13 mentions)
Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (12 mentions)
Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (12 mentions)
Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (14 mentions)
Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)
Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)
Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)
Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

583 IBM Maximo Application Suite Reviews

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583 IBM Maximo Application Suite Reviews
4.4 out of 5
583 IBM Maximo Application Suite Reviews
4.4 out of 5

IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Banking
UB
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

It is one of the most widely used application for asset management nowdays. It can handle work order, procurement, reporting and also provide preventive maintenance. Its specific workflows and implementations enhances its capabilities. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

the availability of the application and its resources to new users is very futile they need to lear implementation under experts is a drawback. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for the positive review of IBM Maximo Application Suite based on your experience working with the product. We also appreciate you honest feedback on the benefits of taking the time to learn how the application functionality works, ideally from a product expert. IBM has been delivering more modernized applications to improve the end user experience and stream line the learning process. Here is a link to the IBM Maximo Application Suite available training courses, many of which are at no cost.

See how IBM Maximo Application Suite improved
SYED ATIF NASEEM-AMS M.
SM
Technical Lead & Business (Middle East)
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

It can give the outcome by taking the Asset data along with integrate it with field device. Life cycle costing, capex, opex and operational and maintenance costing. It can also define the level of services and can make decision related to repair and replace of asset. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

To get it's license for every client is expensive and mostly client is it interested to procure the IBM maximo tool. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your positive feedback on the IBM Maximo Application Suite! We're thrilled you appreciate its capabilities in integrating asset data with field devices, comprehensive costing features, and decision-making support for asset maintenance. Please contact your IBM sales team member to discuss your concerns about licensing costs. Your feedback helps us continually enhance the value Maximo provides for our customers.

Zain S.
ZS
Senior Engineer Mechanical
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
Rating Updated ()
What do you like best about IBM Maximo Application Suite?

The best part is if you can make a PM plan and you can trigger the work order manually as well as on auto. Another best thing is you can define failure codes Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It's inventory module should have some more customize flexibility. If you want to purchase something first you need to define item code. I mean when you are purchasing something first time. Its not confirm that you will get same thing as you have planned and addee specifications while defining item code. There is also one thing sometimes you don't purchase. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

We appreciate your review! It's great that you can easily create maintenance plans, trigger work orders, and define failure codes in IBM Maximo. Thank you for sharing your positive experience.

If you have feedback to improve product features and functionalities, please share it via the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
Josh G.
JG
CAFM Specialist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

IBM Maximo excels as an asset management solution. Its robust features enable efficient tracking, maintenance, and performance optimization. The customizable interface and scalability cater to diverse business needs. With comprehensive reporting and excellent support, it's a top choice for streamlining operations and driving success. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

While IBM Maximo is an exceptional asset management solution, there are a few areas where it could be improved. One aspect is the initial setup and configuration, which can be complex and time-consuming, requiring technical expertise. Additionally, the software's licensing costs can be quite high, making it less accessible for small businesses with limited budgets. Lastly, some users have reported occasional performance issues when dealing with large datasets, causing delays in data processing and response times. Despite these drawbacks, IBM Maximo remains a powerful and feature-rich solution for effective asset management Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your detailed review! We're thrilled to hear that IBM Maximo's robust features, customization, scalability, reporting, and support are helping streamline operations for you. Your feedback is greatly appreciated.

Please contact your IBM account team for issues or concerns about the product. Also, share your feedback on product features and functionalities via the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal].

See how IBM Maximo Application Suite improved
Verified User in Computer Networking
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Makes some routine tasks simple to accomplish and has features that get the job done. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Sometimes it takes several attempts to get to the wanted information. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for taking the time to provide a review based on your experience working with IBM Maximo Application Suite, we really appreciate the feedback.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Predictive, forecast, integration, useful. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Nothing less at the moment, we'll see in future use. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for your feedback on IBM Maximo Application Suite. We really appreciate your input and will look forward to future comments.

Sayed M.
SM
Operations Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

With the help of IBM Maximo, businesses can increase their operations' effectiveness, cut downtime, and increase the longevity of their assets.

When compared to its rivals, IBM Maximo has several benefits:

Flexibility and scalability: IBM Maximo is a flexible solution for various asset management scenarios since it is highly adaptable and can be modified to fit the specific needs of multiple sectors and organizations. Additionally, it can scale to accommodate organizations with various sizes and levels of complexity.

Strong analytics capabilities provided by IBM Maximo allow businesses to gather and examine data from various sources to learn more about the performance of their assets, the expenses associated with maintenance, and their inventory levels. This can assist organizations in optimizing their asset management strategies and making data-driven decisions.

Integration with other systems: IBM Maximo can be integrated with other business systems, such as geographic information system (GIS) and enterprise resource planning (ERP) software. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

IBM Maximo is a robust and feature-rich software, yet this complexity can make it difficult to set up and operate. To fully utilize the possibilities of the program, organizations might need to invest in IT training and specialized resources.

Cost: IBM Maximo is an expensive software option, which may prevent smaller businesses with tighter budgets from using it.

Integration difficulties: Although IBM Maximo can integrate with other enterprise systems, it can be difficult and time-consuming, particularly if the organization has a diverse IT environment. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your review. We appreciate your feedback on the best of IBM Maximo, including its effectiveness in improving operations, reducing downtime, and extending asset longevity. Regarding the dislike of cost, we have simplified our pricing model with app points to address the issue. We also provide enablement sessions with experienced technical team members and partners to assist with integration. Please reach out to our sales team for support.

Fahmi Ahmed G.
FG
IT Support Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Preventive maintenance, streamlined work order administration, mobile accessibility, sophisticated analytics, and seamless integration are all available with IBM Maximo. It enables enterprises to improve asset performance, cut expenses, and increase operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I find a few things about IBM Maximo difficult in my experience. The software might be challenging to use, especially for new users. The user interface could be updated and made more user-friendly. Customizing and configuring Maximo to meet individual business requirements can be difficult. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive experiences with IBM Maximo's features and its impact on asset management. We appreciate your feedback. To address your challenges, including user interface issues and customization difficulties, we recommend contacting our sales team for potential learning opportunities and support. Additionally, if you have any product enhancement ideas in the future, you can submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

Please consider joining the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with like-minded individuals and enhance your knowledge.

See how IBM Maximo Application Suite improved
DB
Systems Controller
Utilities
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Integration option to other applications like ERP. The new feature of Mobile anywhere makes it more useful to our plant as it removes the limitation of being dependent on a workstation to fulfill our job. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I guess the license cost. But the full functionality outweighs the negative about costing. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive experiences with IBM Maximo's integration options and mobile functionality. We appreciate your feedback. Regarding your concern about licensing costs, we understand the importance of balancing functionality and expenses. For further assistance and learning opportunities, please contact your IBM sales team. Additionally, if you have any product enhancement ideas, we encourage you to submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs and enhance your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
CB
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about IBM Maximo Application Suite?

Flexibility and scalability: IBM Maximo is highly flexible and customizable, allowing organizations to adapt the system to their specific needs and workflows. It supports a variety of industries and can scale to accommodate the asset management requirements of both small businesses and large enterprises. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

User Interface: The user interface of IBM Maximo has been criticized for being outdated and not very user-friendly. Users have expressed difficulties in navigating through the system and finding the desired functions. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your insights into IBM Maximo's flexibility and scalability and your concerns about the user interface. Your feedback is valuable to us. We have made significant changes in our Maximo Application Suite and hope you know about this update. Please get in touch with our sales team to address the user interface issue and explore learning opportunities. Additionally, if you have any ideas for product enhancements, we encourage you to submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. We're committed to improving your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved