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IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)
Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (14 mentions)
Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (13 mentions)
Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (12 mentions)
Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (12 mentions)
Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (14 mentions)
Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)
Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)
Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)
Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

581 IBM Maximo Application Suite Reviews

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581 IBM Maximo Application Suite Reviews
4.4 out of 5
581 IBM Maximo Application Suite Reviews
4.4 out of 5

IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Lawson D.
LD
Techincal Project Manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Product review for IBM Maximo Application Suite"
What do you like best about IBM Maximo Application Suite?

IBM Maximo helps in asset management. It is also user friendly. And it helps in integration with other applications. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Setting IBM Maximo is time consuming. Also, the licensing model is quite expensive Review collected by and hosted on G2.com.

Morissa f.
MF
Human Resources Manager
Small-Business (50 or fewer emp.)
"Review for IBM Maximo Suite for better understanding"
What do you like best about IBM Maximo Application Suite?

It reduces the operational downtime. Also, reduces the cost. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Numerous hidden options are difficult to be navigated. User interface is also difficult Review collected by and hosted on G2.com.

Virender Y.
VY
Iot technician
Mid-Market (51-1000 emp.)
"IBM Maximo Application is Good."
What do you like best about IBM Maximo Application Suite?

It's is ease of use, Ease of implementation is good, Customer support is good. And can be use frequently. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It's has so many no of features. And it's is good ease of integration. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

It's great to hear that IBM Maximo Application Suite is helping with office management and asset management. We're committed to providing solutions that benefit our customers. We understand that the abundance of features in IBM Maximo Application Suite may be overwhelming. We appreciate your feedback and will consider it for future improvements. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

VG
Enterprise (> 1000 emp.)
"It’s more secure and fast"
What do you like best about IBM Maximo Application Suite?

Improved Security features and the hi is pretty cool Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

User management, have to create user in mas console Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Vijay. Thank you for taking the time to share your feedback based on your experience working with IBM Maximo Application Suite (MAS). We really appreciate your comments on improved Security features and your input on user management and having to work in the MAS console. With the up coming releases of MAS, you'll see some additional improvements in how end users are managed in MAS and synchronization of users with the Manage application.

Rance F.
RF
Motor mechanic
Small-Business (50 or fewer emp.)
"IBM Maximo Application Suite Recommendation"
What do you like best about IBM Maximo Application Suite?

Its ability and flexibility to optimize asset performance. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The application sometimes becomes slow and heavy. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Rance, thank you for you feedback based on your experience working with IBM Maximo Application Suite (MAS). I especially liked your comment on it's capabilities and flexibility to help optimize asset performance. You also mentioned it can sometimes become slow. Like any enterprise application MAS can be tuned to improve application performance, especially for peak usage. Here is a link to the MAS performance documentation. https://www.ibm.com/docs/en/mas-cd/continuous-delivery?topic=administering-performance-optimization-maximo-application-suite

Thanks again for your input.

See how IBM Maximo Application Suite improved
Guilherme Falci  A.
GA
Small-Business (50 or fewer emp.)
"Mas is best to used management your actives"
What do you like best about IBM Maximo Application Suite?

Easy installation and usability and customizations Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Infrastructure is expensive and used more resource Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Guilherme, Thank you for taking the time to post your comments about your experience working with IBM Maximo Application Suite (MAS). We really appreciate your feedback on MAS ease of usability and configuration/customization's. This has been an ongoing strength of Maximo for many releases and continues with MAS. You also mentioned the infrastructure expense and required resources. With the introduction of containerized applications and the use of Red Hat OpenShift there is some additional overhead. There are benefits with this approach which can make it easier to administer and upgrade from release to release.

Verified User in Industrial Automation
TI
Mid-Market (51-1000 emp.)
"IBM Maximo App Is Good."
What do you like best about IBM Maximo Application Suite?

IBM Maximo Suite is good app for daily office assets management. It's is easily to implement in organisation. It's customer support is good. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It's have so many options which make it difficult to use first time Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

We're pleased to hear that IBM Maximo Suite is helping you maintain daily assets management efficiently. If you have any specific suggestions for improvement, we'd love to hear them. Please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

Verified User in Computer Software
UC
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Software engineer"
What do you like best about IBM Maximo Application Suite?

its very ease to use, implementation is very easy, customer support service is also good, frequency of use is very good, it has very good number of features and integration is very easy. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

it is very bulky and user gets confused. Review collected by and hosted on G2.com.

John M.
JM
Small-Business (50 or fewer emp.)
"Great and comprehensive application suite"
What do you like best about IBM Maximo Application Suite?

I like the ease of use, as well as the user interface. It makes looking for things easy. I also enjoyed the graphics and layout of the data once it was processed. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I found it cumbersome to get the right layout or add additional data to my charts. I generally had to do a new render to get the info i needed instead of having it included in a particular calculation graph/chart. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi John, thank you for taking the time to review IBM Maximo Application Suite. We're happy to see your feedback on the ease of use, user interface and application navigation. We also appreciate your comments on some of the challenges you experienced configuring charts and graph layout. We'll use this as input for future product improvements.

Verified User in Business Supplies and Equipment
UB
Small-Business (50 or fewer emp.)
"Application Review"
What do you like best about IBM Maximo Application Suite?

Straight forward process! Easy to go through Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Nothing stood out enough to be disliked. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

26 months

Average Discount

16%

Perceived Cost

$$$$$
IBM Maximo Applic...