IBM Maximo Application Suite Pros and Cons

IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)

Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (13 mentions)

Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (12 mentions)

Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (11 mentions)

Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (11 mentions)

Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (13 mentions)

Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)

Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)

Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)

Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

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Josephine K.

Project Manager

Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

11/4/2021

"IBM Maximo.... Greatest of all times application for asset management."

5/5

What do you like best about IBM Maximo Application Suite?

IBM Maximo makes it easy to track the progress of assigned tickets.

Enables you to assign multiple tickets at the same time.

IBM Maximo supports both IOS and Android versions.

It allows you to easily calculate maintenance and labor costs. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Sometimes it is a bit difficult to add securities to work center.

It is not user-friendly which makes it difficult to get started with. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Application Suite:

Yes,, I highly recommend. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Allows you to do inspection for some specific work orders.

Ability to manage inventory and asset maintenance.

It is easy to analyze performance.

Has a responsive support team.

IBM Maximo is very safe and secure. Review collected by and hosted on G2.com.

Diana M.

Payroll Coordinator

Mid-Market (51-1000 emp.)

10/14/2021

"A Great and Awesome Software for SMEs - Makes Ticketing Easy"

4.5/5

What do you like best about IBM Maximo Application Suite?

When it comes to ticketing, IMB-Maximooffers has some of the best features

It is an easy to use software

It is highly customizable

It makes it easy to meet business needs more so when it comes to tracking tickets

The software is also easy to use. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

With IBM Maximo, I have had a great experience with this software and no issues. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Application Suite:

I recommend IMB-Maximo for its many features and capabilities. The software is also affordable. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

We deployed IBM Maximo for purposes of ticketing, and I must say it has made it easy to interact with our clients as well as online visitors. It makes it easy to solve their issues and track tickets. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

6/7/2022

"Times Internet"

5/5

What do you like best about IBM Maximo Application Suite?

User-friendly UI and intuitive flow. Helps save time and efforts. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Cost and downtimes may affect productivity. Review collected by and hosted on G2.com.

Paul O.

Software Engineer

Small-Business (50 or fewer emp.)

11/10/2021

"Best web-based Computer Maintenance Management System (CMMS) Solution"

5/5

What do you like best about IBM Maximo Application Suite?

IBM Maximo is really easy to integrate and customize even without experience.

The UI is cool and that's really great tactic for effective usage. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Absolute nothing.

Within my few months of using IBM Maxim, I have had no dislike for it and everything seems really great. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Application Suite:

As a researching agency who is still wondering if IBM Maximo is the right choice or not,i recommend you to give their service a try and you are gonna love it. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

The problem of predicting future trends and risks that may impact asset performance has been solved easily by easily integrating IBM Maximo Review collected by and hosted on G2.com.

Verified User in Facilities Services

Enterprise (> 1000 emp.)

5/30/2022

"Senior Facilities Engineer"

5/5

What do you like best about IBM Maximo Application Suite?

It helps the site team to take care of all the equipment without fail and with organized way Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

software specially mobile app needs to be more simple as some technicians can not deal with it Review collected by and hosted on G2.com.

Amil S.

Offshore Execution Specialist (Contracted to BP AGT)

Mid-Market (51-1000 emp.)

4/6/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Quite easy and comfortable to use"

4/5

What do you like best about IBM Maximo Application Suite?

Material and work order, planning, integration Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Design, integration bugs, different error Review collected by and hosted on G2.com.

agustine w.

product marketer.

Enterprise (> 1000 emp.)

11/9/2021

"Asset management and monitoring at another lever with IBM Maximo."

4.5/5

What do you like best about IBM Maximo Application Suite?

Managing our assets with IBM Maximo satisfies our need for bringing together all the needs of managing and monitoring our assets from an integrated software.

It is very easy to use since we find a friendly and easy to use user interface.

Integration with other software is very easy and instant. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

There is nothing to dislike about this software since it is serving us the purpose it was intended for. Review collected by and hosted on G2.com.

MD E.

Technical Associate

Enterprise (> 1000 emp.)

9/28/2021

"The best ticketing tool."

5/5

What do you like best about IBM Maximo Application Suite?

This is one of the best ticketing tool i have ever used. The ticket creation, SR creation etc are very simple. This is user friendly. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It logs off automatically after sometime. When we route multiple tickets it assigs to the different application team. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Maximo Application Suite:

Most essential ticketing tool to solve multiple purpose. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

We have integrated this tool with control M so whenever any job got fail or not started or running longer than expected time, we receive a ticket against it to inform the application team. And application team works on it and reslove the problem. So this is how we are using this tool in our organization. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

edit

Thank you for your positive feedback on the IBM Maximo Application Suite! We're delighted to hear that you find it one of the best ticketing tools, with user-friendly ticket and SR creation features.

We appreciate your insights about automatic log-offs and ticket routing challenges, and we would appreciate it if you reach out to one of our sales team members for additional details on this feedback or share this via our product feedback portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal].

Anand D.

Tech Lead

Small-Business (50 or fewer emp.)

8/6/2021

"Best solution for our asset management: IBM Maximo"

4.5/5

What do you like best about IBM Maximo Application Suite?

Easy to use. Adding, assigning, and Tracking assets in this tool is very comfortable. Before It was difficult for me to send asset information manually to management. After started using this tool, my work becomes very comfortable. I can easily add assets and update the status. Now, Information regarding assets status management can see any time. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Till now I didn't face any issues with the tool. Easy to understand and start work. There is nothing to dislike. Review collected by and hosted on G2.com.