IBM Maximo Application Suite Pros and Cons

IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)

Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (14 mentions)

Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (13 mentions)

Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (12 mentions)

Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (12 mentions)

Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (14 mentions)

Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)

Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)

Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)

Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

G2 reviews are authentic and verified.

Here's how.

Basil E.

Analyst

Small-Business (50 or fewer emp.)

4/19/2024

"A comprehensive software for asset management solution for optimizing opertions."

4/5

What do you like best about IBM Maximo Application Suite?

The thing I like most about IBM maximo application suite is that its ability in integration and management of an asset's life cycle from purchase to disposal which streamlined our operations significantly. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The one thing I dislike about IBM maximo application suite is the steep learning curve the user has to inculcate while using the software during the initial use. The. intricacies and nuances of the software is a bit hard to tackle for an early user. The software being sluggish during complex database analysis. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

Our company was struggling with managing our diverse asset portfolio and performance, which includes production machinery, vehicles, facilities, and linear assets such as pipelines. However, since we started using IBM Maximo Application Suite, it has proven to be an invaluable solution that effectively addresses these challenges and provides substantial benefits. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

edit

Hi Basil, thank you for your positive and honest review of IBM Maximo Application Suite. IBM continues to look at ways to enhance Maximo capabilities, simplifying where possible, while addressing the needs of customers across multiple industries. Input from customers like yourself help us identify and prioritize areas for us to focus on and improve. We really appreciate the feedback.

Verified User in Real Estate

Mid-Market (51-1000 emp.)

10/4/2024

"Meridian title"

3.5/5

What do you like best about IBM Maximo Application Suite?

I appreciate IBM Maximo Application Suite for its extensive customization capabilities, allowing organizations to tailor the software to their specific asset management workflows and requirements, including the ability to configure fields, screens, and workflows to fit unique processes; this makes it highly adaptable to diverse industries and business needs. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

A dated user interface, a steep learning curve for new users, potential high cost compared to other options, complex deployment process, and the need for significant customization to fit specific business needs. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

edit

Thank you for taking the time to provide your feedback based on your experience working with IBM Maximo Application Suite (MAS). We appreciate your comments about MAS extensive configuration capabilities that enable it to be implemented to meet business needs. You also commented on the user interface and learning curve required to learn the product. IBM has focused on delivering modern and updated applications with the new Maximo Application Framework. Delivering role based applications, dashboards and redesigned mobile applications. We hope you begin to see the improvements and benefits of using the changes we're making.

Riyasat A.

Engineering Positions

Small-Business (50 or fewer emp.)

10/17/2024

"Best experience"

5/5

What do you like best about IBM Maximo Application Suite?

User friendly, I can say easy to use the interface provided by this application just amazing. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

As per my experience I can't dislike. I will always like to use and recomend to my friends and family also. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

edit

Hi Riyasat, Thank you for your comments about your experience working with IBM Maximo Application Suite (MAS). IBM has put a significant focus on providing an improved user experience by delivering a modern, user-friendly and intuitive application UI and also with the new mobile applications. We're glad to see your positive feedback on ease of use.

Pedro F.

Small-Business (50 or fewer emp.)

10/21/2024

"Amazing and productive"

5/5

What do you like best about IBM Maximo Application Suite?

In addition to being the best EAM tool on the market, it is capable of leveraging, optimizing and guaranteeing the quality of maintenance within factories and industries. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The product is great, but its only flaw is the infrastructure which, due to the latest update, requires a lot of hardware resources Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

edit

Hi Pedro, We appreciate your feedback based on your experience working with IBM Maximo Application Suite (MAS), especially your comments about how it can help improve maintenance across industries. You also mentioned the infrastructure requirements with the containerized applications and the use of Red Hat OpenShift. We believe you'll see benefits from this architectural approach with improved administrative actions and easier upgrades. Thanks again for your input.

Verified User in Financial Services

Enterprise (> 1000 emp.)

2/19/2025

"My Application Review"

0/5

What do you like best about IBM Maximo Application Suite?

Easy UI and navigation during the appilcation proccess. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

No feedback, at least a confirmation email upon receiving of application would've been good. Didn't get a rejection decision email either. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

edit

Thank you for your feedback. We are glad to hear that the easy UI and navigation are helping with your application process. We appreciate your suggestion regarding email communication – could you please provide more details on this through our feedback channel at [ideas.ibm.com] so we can take appropriate action?

See how IBM Maximo Application Suite improved

Umamaheswara C.

Mid-Market (51-1000 emp.)

10/23/2024

"Desired Results"

5/5

What do you like best about IBM Maximo Application Suite?

Maximo IT under Maximo suite really helps lot. Lot of our customers uses for their workloads. Integration with Maximo suite enables faster delivery. East of use and Ease of implementation. Development team is ready to consider the requirements and deliver it in the next release. Available 24x7 customer support. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

So far not seen any issues at this moment. Review collected by and hosted on G2.com.

Brijesh K.

Supervisor

Mid-Market (51-1000 emp.)

10/24/2024

"It is good software for Assests managements"

4.5/5

What do you like best about IBM Maximo Application Suite?

it si ease of use, ease of implementation is good, customer support is nice, frequency of use is good, and number of features are too much, and ease of integration is easy. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

it bulkyness and no of options are too much some times we got stuck in its options. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

edit

We're glad to hear that you find IBM Maximo Application Suite easy to use and implement, with great customer support. It's also great to hear that the software is helping you expand your business and manage inventory effectively. We appreciate your feedback about the bulkiness and overwhelming options, and we will take this into consideration for future improvements. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

Nourhan A.

Key Account Manager

Enterprise (> 1000 emp.)

6/30/2024

"Comprehensive Asset Management with High Scalability and Efficient Automation"

4/5

What do you like best about IBM Maximo Application Suite?

The platform's asset management capabilities are top-notch, delivering real-time data and analytics. The suite's scalability is amazing and it can meet a variety of organisational needs. The automation of maintenance schedules improves operational efficiency and the cloud deployment is seamless and secure. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The inital setup can be complex and time-consuming. The UI, while practical, feels out of date and might benefit from a modern redesign. Review collected by and hosted on G2.com.

What problems is IBM Maximo Application Suite solving and how is that benefiting you?

It improves our enterprise asset management through providign real-time insights on asset performance and maintenance needs. This saves downtime, increases asset lifespan, and enhances operational efficiency. Its scalability supports our growing asset base, ensuring seamless management across our operations, optimizing resource allocation, and improving client satisfaction. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

edit

Thank you for your positive feedback on the IBM Maximo Application Suite, especially highlighting the asset management capabilities and seamless cloud deployment. We appreciate your improvement feedback regarding the initial setup and the UI design; please provide additional details through our IBM IDEA portal [ideas.ibm.com] to help us improve or contact the IBM Sales team directly.

See how IBM Maximo Application Suite improved

Sunil S.

Inventory executive

Mid-Market (51-1000 emp.)

10/24/2024

"IBM maximo App review"

5/5

What do you like best about IBM Maximo Application Suite?

its a very good app for assets management it is easy to use easy to implementtion in organisation, its customer support is also good, its frequency of use is good. it is integrated software. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

it has so many number of option which is very hactic. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

edit

We're glad to hear that you find IBM Maximo Application Suite easy to use and implement, and that you appreciate our customer support. We understand that the number of options can be overwhelming, and we are constantly working to improve the user experience. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

Rohit T.

IOT Technician

Mid-Market (51-1000 emp.)

10/24/2024

"Software for assets managements"

4.5/5

What do you like best about IBM Maximo Application Suite?

it is ease of use, Ease of implementation is better, customer support is good, frequency of use is good, number of features, Ease of Integration is good. Review collected by and hosted on G2.com.