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IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)
Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (14 mentions)
Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (13 mentions)
Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (12 mentions)
Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (12 mentions)
Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (14 mentions)
Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)
Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)
Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)
Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

581 IBM Maximo Application Suite Reviews

4.4 out of 5
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IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
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UC
Mid-Market(51-1000 emp.)
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Review source: G2 Gives Campaign
Incentivized Review
What do you like best about IBM Maximo Application Suite?

Maximo IT under Maximo suite really helps lot. Lot of our customers uses for their workloads. Integration with Maximo suite enables faster delivery. East of use and Ease of implementation. Development team is ready to consider the requirements and deliver it in the next release. Available 24x7 customer support. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

So far not seen any issues at this moment. Review collected by and hosted on G2.com.

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BK
Supervisor
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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Rating Updated ()
What do you like best about IBM Maximo Application Suite?

it si ease of use, ease of implementation is good, customer support is nice, frequency of use is good, and number of features are too much, and ease of integration is easy. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

it bulkyness and no of options are too much some times we got stuck in its options. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite
Editedit

We're glad to hear that you find IBM Maximo Application Suite easy to use and implement, with great customer support. It's also great to hear that the software is helping you expand your business and manage inventory effectively. We appreciate your feedback about the bulkiness and overwhelming options, and we will take this into consideration for future improvements. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

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Nourhan A.
NA
Key Account Manager
Enterprise(> 1000 emp.)
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Review source: Seller invite
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What do you like best about IBM Maximo Application Suite?

The platform's asset management capabilities are top-notch, delivering real-time data and analytics. The suite's scalability is amazing and it can meet a variety of organisational needs. The automation of maintenance schedules improves operational efficiency and the cloud deployment is seamless and secure. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The inital setup can be complex and time-consuming. The UI, while practical, feels out of date and might benefit from a modern redesign. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite
Editedit

Thank you for your positive feedback on the IBM Maximo Application Suite, especially highlighting the asset management capabilities and seamless cloud deployment. We appreciate your improvement feedback regarding the initial setup and the UI design; please provide additional details through our IBM IDEA portal [ideas.ibm.com] to help us improve or contact the IBM Sales team directly.

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SS
Inventory executive
Mid-Market(51-1000 emp.)
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What do you like best about IBM Maximo Application Suite?

its a very good app for assets management it is easy to use easy to implementtion in organisation, its customer support is also good, its frequency of use is good. it is integrated software. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

it has so many number of option which is very hactic. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite
Editedit

We're glad to hear that you find IBM Maximo Application Suite easy to use and implement, and that you appreciate our customer support. We understand that the number of options can be overwhelming, and we are constantly working to improve the user experience. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

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Rohit T.
RT
IOT Technician
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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What do you like best about IBM Maximo Application Suite?

it is ease of use, Ease of implementation is better, customer support is good, frequency of use is good, number of features, Ease of Integration is good. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

it is very bulky and there are so many options. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite
Editedit

We're glad to hear that you find IBM Maximo Application Suite easy to use and that the customer support has been good for you.

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Lawson D.
LD
Techincal Project Manager
Small-Business(50 or fewer emp.)
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Review source: G2 invite
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Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about IBM Maximo Application Suite?

IBM Maximo helps in asset management. It is also user friendly. And it helps in integration with other applications. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Setting IBM Maximo is time consuming. Also, the licensing model is quite expensive Review collected by and hosted on G2.com.

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Morissa f.
MF
Human Resources Manager
Small-Business(50 or fewer emp.)
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Review source: G2 invite
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What do you like best about IBM Maximo Application Suite?

It reduces the operational downtime. Also, reduces the cost. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Numerous hidden options are difficult to be navigated. User interface is also difficult Review collected by and hosted on G2.com.

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Virender Y.
VY
Iot technician
Mid-Market(51-1000 emp.)
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Review source: G2 invite
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What do you like best about IBM Maximo Application Suite?

It's is ease of use, Ease of implementation is good, Customer support is good. And can be use frequently. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It's has so many no of features. And it's is good ease of integration. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite
Editedit

It's great to hear that IBM Maximo Application Suite is helping with office management and asset management. We're committed to providing solutions that benefit our customers. We understand that the abundance of features in IBM Maximo Application Suite may be overwhelming. We appreciate your feedback and will consider it for future improvements. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

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VG
Enterprise(> 1000 emp.)
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Review source: G2 Gives Campaign
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What do you like best about IBM Maximo Application Suite?

Improved Security features and the hi is pretty cool Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

User management, have to create user in mas console Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite
Editedit

Hi Vijay. Thank you for taking the time to share your feedback based on your experience working with IBM Maximo Application Suite (MAS). We really appreciate your comments on improved Security features and your input on user management and having to work in the MAS console. With the up coming releases of MAS, you'll see some additional improvements in how end users are managed in MAS and synchronization of users with the Manage application.

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Rance F.
RF
Motor mechanic
Small-Business(50 or fewer emp.)
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Review source: G2 invite
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What do you like best about IBM Maximo Application Suite?

Its ability and flexibility to optimize asset performance. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The application sometimes becomes slow and heavy. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite
Editedit

Hi Rance, thank you for you feedback based on your experience working with IBM Maximo Application Suite (MAS). I especially liked your comment on it's capabilities and flexibility to help optimize asset performance. You also mentioned it can sometimes become slow. Like any enterprise application MAS can be tuned to improve application performance, especially for peak usage. Here is a link to the MAS performance documentation. https://www.ibm.com/docs/en/mas-cd/continuous-delivery?topic=administering-performance-optimization-maximo-application-suite

Thanks again for your input.

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