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IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)
Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (14 mentions)
Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (13 mentions)
Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (12 mentions)
Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (12 mentions)
Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (14 mentions)
Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)
Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)
Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)
Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

581 IBM Maximo Application Suite Reviews

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581 IBM Maximo Application Suite Reviews
4.4 out of 5
581 IBM Maximo Application Suite Reviews
4.4 out of 5

IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Asep A.
AA
Technician
Mid-Market (51-1000 emp.)
"IBM Maximo are user friendly"
What do you like best about IBM Maximo Application Suite?

IBM Maximo very easy and simple and help me to finished work

Financial feature very good

Supply management tool use in this software

More better than competitor Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Difficult to access and a little missing

Not work properly but no problem to its

Some program must be evaluated to be more better

Improvement more better to do it Review collected by and hosted on G2.com.

Burhan B.
BB
SDE I | Frontend Engineer
Small-Business (50 or fewer emp.)
"Good asset management tool to manage your asset operations and business processes"
What do you like best about IBM Maximo Application Suite?

The process is hassle-free to get started with.

Provides scalable solution to take care of the needs of small to medium sized clients.

There's excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I feel it is a bit costly.

I could find less expensive companies offering the same.

Kubernetes deployment can be improved, IMO.

Development pipelines need to be incorporated into the system that is better suited to customers' needs. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. We have simplified the license model and updated the product significantly [improved many features and functionalities in the new Maximo Application Suite]. Please contact your IBM Maximo sales representative to learn more about the product and schedule a demonstration.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

Moses Oniel D.
MD
Sales Development Representative
Computer Software
Mid-Market (51-1000 emp.)
"An amazing ERP Solution by IBM"
What do you like best about IBM Maximo Application Suite?

At Mol Pakistan as internee finance, I used for logging Vendor Invoices. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

As an internee, I was new to it plus the duration of my internship was 2 months. So If I could have spent some more time on it then I would have mastered it. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. We are glad that you like Maximo's vendor invoice features.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

Arif M.
AM
Sr Store Incharge
Small-Business (50 or fewer emp.)
"As I have used Maximo it is very simple and easy to used. You can track any work history easily."
What do you like best about IBM Maximo Application Suite?

To check the report on that way if have any discrepancy we can find the exact document and solve the problem. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Everything is fine there is nothing to be disliked. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. It is good to know that you like the work history tracking function of Maximo. Feel free to join the IBM Maximo Blogs and Community [see below] to learn, network, and collaborate.

IBM Maximo Community: https://community.ibm.com/community/user/iot/home

IBM Maximo Blog: https://www.ibm.com/blogs/internet-of-things/category/asset-management

Majeed M.
MM
CAFM
Enterprise (> 1000 emp.)
"MAXIMO"
What do you like best about IBM Maximo Application Suite?

THE DESIGN OF THE SOFTWARE & USER FRIENDLY

ITS ONE OF THE BEST SOFTWARE FOR THE USE IN FACILITIES MANAGEMENT INDUSTRY Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

EXPENSIVE TO USE IT IN SMALL FARM INDUSTRY

ITS ONE OF THE BEST SOFTWARE FOR THE USE IN FACILITIES MANAGEMENT INDUSTRY Review collected by and hosted on G2.com.

Yosef G.
YG
Assistant manager
Mid-Market (51-1000 emp.)
"Maximo is a great product for enterprise asset management system."
What do you like best about IBM Maximo Application Suite?

- Integration with our ERP solution, which is a good value for us as of now.

- Improved traceability and efficiency and reporting in my organization for which I'm quite satisfied. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

- The quality of the service is dependent on the partner who give the service

- It would be good if IBM facilitate more training, video, and so on.

- BIRT reporting tool needs some improvement, it has a delay during report creation due to complexity. Review collected by and hosted on G2.com.

Muhammad T.
MT
Maintenance Trainer
Enterprise (> 1000 emp.)
"IBM Maximo User Experience"
What do you like best about IBM Maximo Application Suite?

Increase reliability of machine by assisting predictive Maintenance, inspection & Monitoring planning.

* Inventory Management

*Implementing the Safety Procedure permit flow was an excellent feature. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

*Backlog Clearance is a big headache.

*not user-friendly.

*the slower load time when users are multiple.

*it depends on the partner whether you get good or bad service. Review collected by and hosted on G2.com.

Akarsh S.
AS
Digital Marketing Executive
Small-Business (50 or fewer emp.)
"best asset management software"
What do you like best about IBM Maximo Application Suite?

IBM Maximo is the most efficient asset management software you can even track all your assets easily you can easily enter different assets into the database and one thing I can say is it increases the efficiency. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I have used different asset management software before personally I found IBM Maximo most efficient for me so honestly i don't find anything to dislike about this software. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your glowing review of IBM Maximo! We're thrilled to hear that you find it efficient and effective for asset management. Your feedback is greatly appreciated. Please join the IBM Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
ME
Service Delivery Specialist
Enterprise (> 1000 emp.)
"Maximo; An essential ticketing tool"
What do you like best about IBM Maximo Application Suite?

Maximo is one of the most accessible ticking tools. We use this tool for all the ticketing purposes to create the tickets, service requests, problem requests, change requests, etc. We have integrated this tool with Control-M, so whenever we receive an unusual activity like job failure, long-running jobs, job not started, etc., we receive an incident on Maximo. Routing tickets, creating new incidents, creating new service requests, and closing the tickets are effortless. We don't require any additional training to use this tool—very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The only thing I don't like about this tool is to route the multiple incidents simultaneously. Sometimes, when we assign multiple incidents at the same time, it lands in some other queue. It logged out after some time. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Enterprise (> 1000 emp.)
"Maximo is lightweight, easy to use but need some improvement on user interface."
What do you like best about IBM Maximo Application Suite?

Maximo could handle a lot of data and categorize the data to help users manage the inventory Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Maximo is too technical and needs a simple dashboard so the people who do not understand Maximo (e.g. The High Management) can also understand the situation. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. We have updated the user interface significantly in the Maximo Application Suite product. Please contact your IBM Maximo sales representative to learn more about the product and schedule a demonstration.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

26 months

Average Discount

16%

Perceived Cost

$$$$$
IBM Maximo Applic...