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IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)
Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (14 mentions)
Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (13 mentions)
Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (12 mentions)
Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (12 mentions)
Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (14 mentions)
Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)
Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)
Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)
Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

581 IBM Maximo Application Suite Reviews

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581 IBM Maximo Application Suite Reviews
4.4 out of 5
581 IBM Maximo Application Suite Reviews
4.4 out of 5

IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
CP
Data Analyst
Small-Business (50 or fewer emp.)
"IBM Maximo a very good work management tool"
What do you like best about IBM Maximo Application Suite?

The easy and effective way to configure it and adapt it to the business requirements of our company. I like that it is easy to track, and I control inventory effectively. Asset management is simple, and that's what I like the most. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The software works very well and covers all my needs, and I have not had any problems. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. It is good to know that you find our asset management application simple for users. Also glad to hear that it is easy to track and that you can control inventory effectively.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

Verified User in Architecture & Planning
UA
Small-Business (50 or fewer emp.)
"Integrates everything that we need to manage our assets in a single platform."
What do you like best about IBM Maximo Application Suite?

I have been looking for a platform that combines all the functionality of asset management, predictive maintenance, and monitoring in one place. IBM Maximo Application Suite is perfect for not just companies but also individuals who need to track their assets. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I am very happy with this product, it has helped me to make sure that my equipment is always running well and has been a great way for me to keep track of my assets. I have a small business and I know that I can't afford to let things go for a long time, so this software has been a great tool for me to keep track of my assets and to make sure that I know when something is wrong. Review collected by and hosted on G2.com.

Verified User in Writing and Editing
UW
Small-Business (50 or fewer emp.)
"Best EAM software for your facility management with an optimum use of AI and IoT."
What do you like best about IBM Maximo Application Suite?

I love that you're paying less for Maximo as your company grows by moving to the new Maximo Dedicated Cloud software-as-a-service (SaaS) pricing model. It enables you to pay only for what you use, including any additional modules such as Asset Accounting and Contract Lifecycle Management used alongside the core asset management solution. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

There are a few things I don't like about IBM Maximo. The main one is the installation. It's not very straightforward and can be a huge waste of time, especially when I feel like I'm an expert on learning new systems - but no, apparently there are still challenges to face that hasn't become second nature to me yet. To make matters even worse, the project managers who aren't as tech-savvy as me get sidetracked since this process requires someone with expertise in order to set it all up initially. Review collected by and hosted on G2.com.

KI
Support Engineer
Small-Business (50 or fewer emp.)
"Ideal asset management software for companies with many assets"
What do you like best about IBM Maximo Application Suite?

I like that it's customisable and a robust and complete platform that you won't have enough time to use all its capabilities is excellent and easy to configure for all kinds of tasks and all assets. I like to track and run reports on the status of changes. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

At the moment, we have not detected any problem. Apparently, it is a good product. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. It is good to know that you find the Maximo customizable applications robust and easy to configure for all kinds of tasks and all assets.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

Jada S.
JS
Director of Finance
Small-Business (50 or fewer emp.)
"Comprehensive asset management solution for enterprises"
What do you like best about IBM Maximo Application Suite?

I have been an IBM Maximo user for over four years. At the time of this review, I am a senior analyst. I have been using it to manage our properties and equipment. My team is using it to keep track of our material inventory and to do work orders. We also use it to do predictive maintenance and to monitor our assets. My favorite thing about it is its speed and flexibility. I can quickly enter data and get a fast report. I can also export the data to Excel for deeper analysis. I have used it on a variety of different platforms, including PC, Mac, and Android. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Despite being a comprehensive asset management solution, Maximo lacks flexible case management tools, making it difficult to engage in change management. It also has a cumbersome change management procedure and an inconvenient user interface. The licensing scheme is also perplexing and difficult to grasp for new users. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. We are glad you like our product's speed and flexibility. Please contact IBM Maximo sales representatives to learn about our simple licensing model.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

SI
Administrator IT
Small-Business (50 or fewer emp.)
"Smooth work management with this wonderful IBM Maximo tool"
What do you like best about IBM Maximo Application Suite?

It offers a complete asset management solution that is innovative, flexible and easy to integrate. In addition, I like that it comes with excellent features like a ticketing system and managing and controlling inventory effectively. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It can be a bit complex at first, especially the implementation and how difficult it was to adapt. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. It is good to know that you find our software offers a complete asset management solution that is innovative, flexible, and easy to integrate.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

JS
System Software Engineer
Small-Business (50 or fewer emp.)
"IBM Maximo very good easy to use asset and inventory management tool"
What do you like best about IBM Maximo Application Suite?

I like IBM Maximo because it was very easy to implement and to learn it is very understandable for easy and simple assey management and I liked its financial functions and its management tool is the best and I also liked the tracking of work like orders and management. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It works fine but I wish they could improve the user interface to make it easier to get to each section. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. We are glad that you like Maximo's financial functions and management tools.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

Verified User in Leisure, Travel & Tourism
UL
Mid-Market (51-1000 emp.)
"Maximo User Experience"
What do you like best about IBM Maximo Application Suite?

Helps me a lot with our asset management, creating Job Plans, Preventive Maintenance, Track our Inventory and monitor our consumables, able to get the right data for Job completion, Create work permit, and service request. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Assigning crew on the daily, weekly task. It takes too much time assigning them on the PM/Job Plans. May be there is a better way to simpify this, although its been a while I am not doing any task assignment. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. We are glad to know you like our product's multiple applications, and it helps with your daily activities. If you want to learn about setup simplification of your PM/Job Plans, please get in touch with our sales representatives.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

MJ
Cloud Developer
Small-Business (50 or fewer emp.)
"IBM Maximo very easy to use for management and ticketing and tracking"
What do you like best about IBM Maximo Application Suite?

Integrate plugins with web solutions and provide help and organisation to our team. I like the ease of use and the smooth user interface. Asset management and ticketing are different from other platforms. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The documentation is separate and not attached to its system, and there are too many objects. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. It is good to know that you like Maximo's ease of use and smooth user interface.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

If you have specific product feature feedback, please submit it through the IBM Idea portal [https://ideas.ibm.com/new-idea]. If you want to know more about the IBM Idea process, please check here [https://www.ibm.com/support/pages/node/6438917].

DW
Software Development
Small-Business (50 or fewer emp.)
"Asset management tool with analytical functions"
What do you like best about IBM Maximo Application Suite?

I like that it makes data mining easy and mighty for enterprise asset management. It's great they're easily traceable and that it makes tracking easy. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Visually it is not so attractive. I would like them to improve the interface a bit. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. It is good to know that Maximo makes data mining easy and mighty for enterprise asset management.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

We have made significant improvements to the user interface and you can view that through our product portal page [https://www.ibm.com/products/maximo].

If you have specific product feature feedback, please submit it through the IBM Idea portal [https://ideas.ibm.com/new-idea]. If you want to know more about the IBM Idea process, please check here [https://www.ibm.com/support/pages/node/6438917].

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

26 months

Average Discount

16%

Perceived Cost

$$$$$
IBM Maximo Applic...