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IBM Maximo Application Suite Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the ease of use in IBM Maximo Application Suite, highlighting its user-friendly navigation and integration. (18 mentions)
Users appreciate the integration and lifecycle management capabilities of IBM Maximo, significantly enhancing operational efficiency. (14 mentions)
Users value the easy integration with other applications in IBM Maximo Application Suite, enhancing operational efficiency. (13 mentions)
Users find the implementation ease of IBM Maximo Application Suite enhances productivity and simplifies integration with other applications. (12 mentions)
Users value the easy integrations with other applications, enhancing workflow and overall efficiency in the Maximo Suite. (12 mentions)
Users find the complexity of IBM Maximo Application Suite overwhelming, often struggling with its numerous options and setup requirements. (14 mentions)
Users face a difficult learning curve with IBM Maximo Application Suite, requiring significant time and effort to adapt. (9 mentions)
Users find the complex setup of IBM Maximo Application Suite to be time-consuming and challenging for new team members. (7 mentions)
Users find the user interface not user-friendly, citing complexity and issues with navigation and support. (6 mentions)
Users find the training deficiency in IBM Maximo Application Suite results in a steep learning curve and time-consuming setup. (6 mentions)

581 IBM Maximo Application Suite Reviews

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581 IBM Maximo Application Suite Reviews
4.4 out of 5
581 IBM Maximo Application Suite Reviews
4.4 out of 5

IBM Maximo Application Suite Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
GM
Support / IT Infrastructure
Small-Business (50 or fewer emp.)
"An excellent and very powerful tool for medium and large industries"
What do you like best about IBM Maximo Application Suite?

I liked the ability to track and manage orders on the job and whats going on in the facility so you can reuse and eliminate maintenance procedures, its crucial for companies that have teams in the field and combine that with automation of closed-circuit, what I like the most is the traceability connectivity because this software comes with good information and is very powerful for tracking. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It's good but I wish it was a little easier to use and improve the interface a bit, which is not very friendly. Review collected by and hosted on G2.com.

Ramiz A.
RA
Chief Executive Officer
Mid-Market (51-1000 emp.)
"Top class tool for Assets management"
What do you like best about IBM Maximo Application Suite?

The best linkage between it all working domains Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

MAXIMO lanks Output or its reporting varieties Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for highlighting the strong integration capabilities of IBM Maximo and its potential to track asset-related activities. We appreciate your insights. To address your concern about reporting, we recommend contacting our sales team to explore reporting options and potentially discover opportunities for enhanced reporting functionalities. Additionally, if you have any specific ideas to improve reporting or any other aspect of the product, please consider submitting them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable as we work to enhance IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
Rholen T.
RT
Freelance
Mid-Market (51-1000 emp.)
"Maintenance Technician/Engineer"
What do you like best about IBM Maximo Application Suite?

Predictive maintenance scheduling for assets. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I don't experienced any downside of the system. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your positive feedback on IBM Maximo's predictive maintenance scheduling for assets. We're delighted you haven't experienced any downsides with the system. If you have any questions or are interested in learning opportunities, please don't hesitate to contact our sales team. Additionally, if you ever come across any ideas for product enhancements, we encourage you to submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable to us, and we aim to enhance your experience with IBM Maximo continually.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with other users and share insights on asset management.

See how IBM Maximo Application Suite improved
Muhammad Umar F.
MF
Mechanical Supervisor
Mid-Market (51-1000 emp.)
"Maximo User Experience"
What do you like best about IBM Maximo Application Suite?

Maximo has a very advanced and user friendly interface.

Ability to track my KPIs is one of the key feature that I find particularly useful.

I use Purchasing, Worker order tracking and Preventive maintenance modules on a daily basis.

Maximo offers smooth and quick operation that in my opinion puts it above it's competitors. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

There is nothing in particular that i do not like about Maximo, but I believe that a few improvements in loading speed of modules can be made. Other than that I dont think that Maximo lacks in anything. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive experiences with IBM Maximo's advanced interface and its usefulness in tracking KPIs and daily tasks. We appreciate your feedback. To address your suggestion about improving module loading speed, we recommend contacting our sales team for further discussion and potential learning opportunities. Additionally, if you have any product enhancement ideas, we encourage you to submit them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs and improve your experience with IBM Maximo.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to learn from and collaborate with like-minded individuals.

See how IBM Maximo Application Suite improved
MG
IT & Marketing Manager
Small-Business (50 or fewer emp.)
"An easy to use and implement tool for asset management"
What do you like best about IBM Maximo Application Suite?

One of the features I liked the most is the very high profile real-time monitoring; I wanted that it helps to organise the management, is easy to use and can manage the assets without any problem. In addition, I like the interface; it is very comfortable, practical and intuitive. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

I don't find anything negative about IBM Maximo, if not things to improve, such as training and modules. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. It is good that you like Maximo's high-profile real-time monitoring and found the user interface very comfortable, practical, and intuitive.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

If you have specific product feature feedback, please submit it through the IBM Idea portal [https://ideas.ibm.com/new-idea]. If you want to know more about the IBM Idea process, please check here [https://www.ibm.com/support/pages/node/6438917].

Verified User in Computer & Network Security
CC
Enterprise (> 1000 emp.)
"Developers and Resource person were professional and quick to grasp the solutions being presented"
What do you like best about IBM Maximo Application Suite?

Its people, Developers and Resource person were professional and quick to grasp the solutions being presented Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Solutions Specs/Documentation, I suggest that there is a room for improvement :) Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for highlighting the professionalism and efficiency of the people involved in IBM Maximo. We appreciate your feedback. Regarding your suggestion for improvement in Solutions Specs/Documentation, we recommend contacting our sales team to share the details. Additionally, if you have any product enhancement ideas in the future, please consider submitting them through the IBM Ideas portal [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal]. Your input is valuable, and we're here to support your needs.

Please join the Maximo Community [https://community.ibm.com/community/user/asset-facilities/communities/maximo-home] to connect with like-minded individuals and enhance your knowledge in automated asset management.

See how IBM Maximo Application Suite improved
DD
Analyst
Small-Business (50 or fewer emp.)
"IBM Maximo good tool to create tickets quite easily"
What do you like best about IBM Maximo Application Suite?

I like that it looks good, and the icons are perfect. I also liked the drop-down menus; it makes everything relatively easy to navigate in its UI. We have also used the monitor and gauges and find them to be straightforward to use. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Like any tool, there are always minor problems to solve, such as open tickets that don't leave a message when they are closed. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

HD
Software Engineer
Small-Business (50 or fewer emp.)
"Software with multiple features for asset management and obtaining detailed information"
What do you like best about IBM Maximo Application Suite?

I like the reliability and usability of the system; it is excellent and can be adapted to the needs of each service, inventory management is beneficial in our case, and IBM Maximo makes it possible. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

At first, we could see many problems with the old version, but then with the updates, the problems disappeared. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. It is good to know that you like Maximo's reliability and found inventory management beneficial in your case. Also, thanks for complementing how our product updates resolve your problems, and our product team works very hard to provide a best-in-class user experience.

If not already, please join the IBM IBM IoT Maximo Community [https://community.ibm.com/community/user/iot/communities/maximo-home] to learn more and discuss further on this topic.

KM
Egineer
Small-Business (50 or fewer emp.)
"Very powerful and easy to implement asset management software"
What do you like best about IBM Maximo Application Suite?

I like the large amount of information that can be associated with each device and the connection is from anywhere I liked the centralized equipment management and the friendly system it's great and easy to use to control and manage assets. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

There are very few things that I can express my dissatisfaction about, but one of them is that the interface is a bit slow and it would be good if they optimized it a bit. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for taking the time to share your review of IBM Maximo. It is good to hear that Maximo is helpful for your on-time maintenance to avoid breakdown. Maximo interface response time depends on various factors. Please get in touch with your IBM account representative to discuss options for optimizing your Maximo environment's performance.

Feel free to join the IBM Maximo Community [see link below] to learn, network, and collaborate.

IBM Maximo Community

https://community.ibm.com/community/user/iot/home

Kathrina d.
KD
Administrative Assistant
Small-Business (50 or fewer emp.)
"It made our work easier and lighter. The work load was also less so IBM is good to use."
What do you like best about IBM Maximo Application Suite?

IBM really help us a lot of our work to make it more easier once you will inout all your data right away once click then submit all is in the system and very easy use. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It is beneficial to all because everything now is doing online services so the IBM is like one of the company that make the job more faster, easy and very convience. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

26 months

Average Discount

16%

Perceived Cost

$$$$$
IBM Maximo Applic...