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IBM Business Automation Workflow (BAW)
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IBM Business Automation Workflow (BAW) Reviews & Product Details - Page 8

IBM Business Automation Workflow (BAW) Overview

What is IBM Business Automation Workflow (BAW)?

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work. In addition to process management, workflow uses advanced analytics, business rules, and collaboration to drive more successful, optimized business outcomes. You can choose a deployment option most convenient for your business based on your needs. IBM Business Automation Workflow on Cloud and IBM Business Automation Workflow have the same capabilities. However, the former is a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM. Key Features and functionality: -Enable business users to manage workflows -Implement changes quickly for greater agility -Achieve visibility across end-to-end workflows -Increase efficiency and consistency by reusing process components across multiple workflows. -Deliver better speed and scalability -Access the cloud service from the public cloud or mobile devices through the cloud portal or use a separately available Virtual Private Network (VPN) to connect. -Meet governance and compliance requirements Value of the product and what it can do for your users: -IBM Business Automation Workflow helps bridge business strategy and execution to deliver better outcomes -It helps model, design, implement and monitor more competitive front- or back-office workflows -Automate operations at scale to increase straight through processing and case closure rates -Consolidate disparate information to create unified data records linked by case or customer -Improve your ability to meet and manage information lifecycle governance requirements, such as protecting customer data and complying with data retention regulations

IBM Business Automation Workflow (BAW) Details
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Product Description
Automate your digital workflows, from straight-through or human-assisted processes to managing complex cases be it on-premise or on Cloud

Seller
Description

IBM offers a wide range of technology and consulting services; a broad portfolio of middleware for collaboration, predictive analytics, software development and systems management; and the world's most advanced servers and supercomputers.

Overview Provided by:

IBM Business Automation Workflow (BAW) Media

IBM Business Automation Workflow (BAW) Demo - BAW-BPMN-coach.png
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IBM Business Automation Workflow (BAW) Demo - BAW-BPMN-designer.png
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IBM Business Automation Workflow (BAW) Demo - BAW-Case-Builder-Tasks.png
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IBM Business Automation Workflow (BAW) Demo - BAW-Case-Details.png
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IBM Business Automation Workflow (BAW) Demo - BAW-Process-Portal.png
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IBM Business Automation Workflow (BAW) Demo - BAW-Case-Gantt-Chart.png
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111 IBM Business Automation Workflow (BAW) Reviews

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IBM Business Automation Workflow (BAW) Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
US
Business Development Director
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best customer journey for imporived process"
What do you like best about IBM Business Automation Workflow (BAW)?

BAW is one of the platforms which our clients like because its easier to understand their process and modify them to get more effective results. I like the best part with bluworkslive integration, central repository ease of development and testing as well its responsive mobile deveopment. Review collected by and hosted on G2.com.

What do you dislike about IBM Business Automation Workflow (BAW)?

Blueworkslive compability is one way. Okay we understand why and how impossible it"s but hey we are ther to make the impossible happen. Is it not possible to have workflow items more sensitive to blueworks live. So while making design changes for an executional environment analysts can choose which can will be seen BLW or not. In that way it would be possible to track disruptive changes and tasks which can break backward compability with BLW. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
UE
Enterprise (> 1000 emp.)
"Condensed information with a straight forward dashboard"
What do you like best about IBM Business Automation Workflow (BAW)?

Many tools all in one place, keeps everyone connected in one easy place Review collected by and hosted on G2.com.

What do you dislike about IBM Business Automation Workflow (BAW)?

Difficult to incorporate newer software that integrates Review collected by and hosted on G2.com.

GR
CEO
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"ViaFlow BP"
What do you like best about IBM Business Automation Workflow (BAW)?

The solution has a good performance and scalability, wich is good to start a project and increase the offering with more funcionalities and business solve. Review collected by and hosted on G2.com.

What do you dislike about IBM Business Automation Workflow (BAW)?

We believe that IBM has a complex offering with a lot o Part Numbers.

They should have just one offering to cloud and another one to on premise including DataCap BPM Case ODM e Content Manager. Also IBM should invest in BPs to create replication solutions ad should have a participation as a partnership in this selling. I mean could be 50% percent each in this kind of business. Review collected by and hosted on G2.com.

PA
Architect
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very impressed with the product design of the BPM Engine"
What do you like best about IBM Business Automation Workflow (BAW)?

The Process Portal is built with keeping the end user in mind. The out of the box features such as team performance and process performance are winners. I used them so far in all of my demos. Review collected by and hosted on G2.com.

What do you dislike about IBM Business Automation Workflow (BAW)?

The ability to extend the platform in case of use cases outside the BPM scope is what I feel is missing in the platform. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Enterprise (> 1000 emp.)
"IBM BPM 8.6 New Features "
What do you like best about IBM Business Automation Workflow (BAW)?

The Web Processor Designer , Swagger Integration , Low Code No Code features , Upgraded UI , The Coach Views , Easy to Integration with RPA like AA , Improved process portal Review collected by and hosted on G2.com.

What do you dislike about IBM Business Automation Workflow (BAW)?

Though Web Process Designer is one of the best feature i liked, there are may things like Out of sync issues , Design Alignement when working with Events on Activites ( Especially when using Timer or Exception events on a particular Activity ) the are not working as expected. Migration issues especially For the Advanced Integration Services we have faced many issues, The Inspector View can be improved and provide more handy debugging Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"need to step it up"
What do you like best about IBM Business Automation Workflow (BAW)?

the vision or intention is good, and there is still a need for this in virtually all organizations Review collected by and hosted on G2.com.

What do you dislike about IBM Business Automation Workflow (BAW)?

it is still lacking in execution. i think you have missed the mark a bit over the past couple of years. it still has a feel of being too complex. there is a new overlay, but it under the hood you still find the old components that are not easy enough to use - especially in a real, large-scale situation. you are taking on too much and trying to boil the ocean. take a few steps back and think about it from a users perspective Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Enterprise (> 1000 emp.)
"BAW: Workflow Engine"
What do you like best about IBM Business Automation Workflow (BAW)?

Ease of coding, developers can hit the ground running from day one following a top down approach while designing the process flow first and then building the lower level services. Review collected by and hosted on G2.com.

What do you dislike about IBM Business Automation Workflow (BAW)?

Code management: Developers can not navigate or dril down into specific service to figure out which change was made when which is far more easier with a GIT like repository. Review collected by and hosted on G2.com.

Carlos W.
CW
Lider de Proyecto
Insurance
Enterprise (> 1000 emp.)
"Great experience "
What do you like best about IBM Business Automation Workflow (BAW)?

Is a very simple rolo yo automate manual process. Is very simple to integrate whit others applications and core operations system. Review collected by and hosted on G2.com.

What do you dislike about IBM Business Automation Workflow (BAW)?

Nothing to say. We have the best partner to do the projects Review collected by and hosted on G2.com.

Sabina O.
SO
Gerente General
Mid-Market (51-1000 emp.)
"Time reduction for processing operations"
What do you like best about IBM Business Automation Workflow (BAW)?

How quick it was implemented.

the easy it is to use Review collected by and hosted on G2.com.

What do you dislike about IBM Business Automation Workflow (BAW)?

nothing

The product is actually very good Review collected by and hosted on G2.com.

JS
Architecture Senior Advisor
Enterprise (> 1000 emp.)
"Workflow and UI "
What do you like best about IBM Business Automation Workflow (BAW)?

IBM BAW has the best workflow modeling capabilities and also very good UI capabilities with resposnsive UI. Review collected by and hosted on G2.com.

What do you dislike about IBM Business Automation Workflow (BAW)?

Reporting Capabilities. I wish you to see more on reporting capabilities Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

8 months

Perceived Cost

$$$$$
IBM Business Auto...