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- IBM Business Automation Workflow (BAW)
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- IBM Business Automation Workflow (BAW)-vs-Pega Platform
Compare IBM Business Automation Workflow (BAW) and Pega Platform 
At a Glance
Market Segments
Enterprise (54.1% of reviews)
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IBM Business Automation Workflow (BAW)
Star Rating
(111)4.4 out of 5
Market Segments
Enterprise (54.1% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IBM Business Automation Workflow (BAW)Pega Platform
Star Rating
(273)4.2 out of 5
Market Segments
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Pega PlatformSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Pega Platform excels in lifecycle management with a score of 9.1, highlighting its robust capabilities in managing the entire lifecycle of applications, while IBM BAW scores slightly lower at 8.5, indicating it may not be as comprehensive in this area.
- Reviewers mention that Pega's collaboration tools receive high praise with a score of 9.1, making it easier for teams to work together on projects, whereas IBM BAW's collaboration features are rated lower at 8.6, suggesting room for improvement.
- G2 users highlight Pega's workflow recording feature, scoring 8.9, which allows for easy documentation and analysis of workflows, while IBM BAW's similar functionality is rated at 8.2, indicating it may not be as user-friendly or effective.
- Reviewers say that Pega's custom automation capabilities are impressive, scoring 8.9, allowing users to tailor processes to their specific needs, whereas IBM BAW's score of 8.3 suggests it may not offer the same level of customization.
- Users on G2 report that Pega's data security features are robust, with a score of 8.5, ensuring sensitive information is well-protected, while IBM BAW's score of 8.9 indicates it is slightly better in this area, but both platforms are generally well-regarded for security.
- Reviewers mention that Pega's ease of setup is rated at 8.0, which is higher than IBM BAW's score of 6.7, suggesting that Pega may provide a more straightforward onboarding experience for new users.
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Pricing
Entry-Level Pricing
IBM Business Automation Workflow (BAW)
No pricing availablePega Platform
No pricing availableFree Trial
IBM Business Automation Workflow (BAW)
No trial information availablePega Platform
Free Trial is available
Ratings
Meets Requirements
8.4
57
8.4
157
Ease of Use
8.3
56
8.3
158
Ease of Setup
6.7
31
7.9
102
Ease of Admin
7.4
30
8.1
99
Quality of Support
7.7
56
8.2
149
Has the product been a good partner in doing business?
8.0
30
8.3
93
Product Direction (% positive)
8.5
53
8.1
156
Features by Category
User Tools - Warranty Management
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.5
7
Customer Insights
Not enough data
9.3
7
Not enough data
9.7
6
Software Integrations
Not enough data
9.4
8
Not enough data
9.7
6
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.2
10
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.5
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
9.1
11
|
Verified
Automation
Not enough data
8.8
12
|
Verified
Not enough data
8.9
12
|
Verified
Not enough data
8.3
12
|
Verified
Development
Not enough data
8.3
8
Not enough data
8.9
12
|
Verified
Not enough data
8.9
6
Not enough data
8.6
11
|
Verified
Automation Building
Not enough data
8.5
16
|
Verified
Not enough data
8.8
18
|
Verified
Not enough data
8.7
19
|
Verified
Not enough data
8.9
16
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
8.2
10
|
Verified
Bot Management & Execution
Not enough data
9.0
14
|
Verified
Not enough data
9.1
15
|
Verified
Not enough data
8.6
14
|
Verified
Not enough data
8.7
15
|
Verified
Not enough data
8.8
10
|
Verified
Not enough data
8.2
10
|
Verified
Intelligent Automation
Not enough data
9.2
6
Not enough data
8.5
8
|
Verified
Not enough data
8.8
8
|
Verified
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
9.1
9
|
Verified
Not enough data
8.7
10
|
Verified
Platform Data
Not enough data
8.1
9
|
Verified
Not enough data
7.9
8
|
Verified
Not enough data
8.8
11
|
Verified
Not enough data
9.0
10
Platform Additional Functionality
Not enough data
8.5
8
Not enough data
9.2
10
|
Verified
Not enough data
8.8
10
|
Verified
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.5
12
Not enough data
8.6
13
|
Verified
Not enough data
8.1
12
|
Verified
Forms
Not enough data
7.8
12
|
Verified
Not enough data
7.8
12
|
Verified
Not enough data
8.0
11
Automation
Not enough data
8.9
12
Not enough data
8.8
13
|
Verified
Not enough data
7.9
12
|
Verified
Not enough data
8.1
9
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
8.3
8
Not enough data
8.1
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
8.0
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
8.7
10
Not enough data
8.8
8
Not enough data
9.2
10
Not enough data
9.0
8
On the Job
Not enough data
9.0
10
Not enough data
8.9
9
Not enough data
8.7
9
Not enough data
9.4
9
Not enough data
8.9
9
After the Job
Not enough data
9.2
11
Not enough data
9.5
11
Not enough data
9.6
9
Not enough data
9.4
9
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
9.2
6
Not enough data
8.5
77
Not enough data
8.3
5
Not enough data
8.3
7
Not enough data
8.5
8
Not enough data
8.8
8
Not enough data
9.0
7
Customization
Not enough data
8.4
76
Not enough data
8.6
82
Not enough data
8.4
73
Not enough data
8.3
68
Not enough data
9.3
5
Collaboration
Not enough data
8.5
69
Not enough data
8.3
69
Not enough data
8.5
77
Not enough data
9.7
5
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.0
7
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
Not enough data
8.3
47
|
Verified
Not enough data
8.0
47
|
Verified
Not enough data
8.9
45
|
Verified
Not enough data
8.7
45
|
Verified
Not enough data
9.1
45
|
Verified
Data Control
Not enough data
8.5
42
|
Verified
Not enough data
8.1
45
|
Verified
Not enough data
8.9
43
|
Verified
Publishing
Not enough data
8.8
48
|
Verified
Not enough data
8.3
46
|
Verified
Not enough data
8.5
47
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IBM Business Automation Workflow (BAW) and Pega Platform are categorized as Workflow Management and Process Orchestration
Unique Categories
IBM Business Automation Workflow (BAW) has no unique categories
Pega Platform is categorized as Application Development Platforms, Warranty Management, Digital Process Automation (DPA), Workplace Innovation Platforms, Process Mining, Customer Journey Analytics, Robotic Process Automation (RPA), Bot Platforms, Low-Code Development Platforms, Business Process Management, Field Service Management, and Business Automation Platforms (BAPs)
Reviews
Reviewers' Company Size
IBM Business Automation Workflow (BAW)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pega Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.2%
Financial Services
13.5%
Computer Software
13.5%
Banking
13.5%
Insurance
8.1%
Other
35.1%
Information Technology and Services
21.4%
Financial Services
12.5%
Banking
11.5%
Computer Software
10.9%
Insurance
8.3%
Other
35.4%
Most Helpful Reviews
IBM Business Automation Workflow (BAW)
Most Helpful Favorable Review
Verified User in Hospital & Health Care
IBM Business Process Manager is a great product to perform business processes development and orchestration. I have automated 100+ business process and reduced the manual work.
Most Helpful Critical Review
Saikiran S.
Verified User in Program Development
We have to explicitly return true or false on basis of a condition in exclusive gateway in process level.
Pega Platform
Most Helpful Favorable Review
Verified User in Insurance
The product is straightforward, easy to learn and has lots of compatible applications to get automated. One has to be knowledgeable though on robotics desktop best practices to ensure that one is doing it correctly. It is also imperative for the business to...
Most Helpful Critical Review
Verified User in Transportation/Trucking/Railroad
We didn't feel like the support was there to fix our problems. Everything was troubleshooting and it took too long to get to solutions. Moreover, the product never really worked well.
Verified User in Hospital & Health Care
IBM Business Process Manager is a great product to perform business processes development and orchestration. I have automated 100+ business process and reduced the manual work.
Verified User in Insurance
The product is straightforward, easy to learn and has lots of compatible applications to get automated. One has to be knowledgeable though on robotics desktop best practices to ensure that one is doing it correctly. It is also imperative for the business to...
Saikiran S.
Verified User in Program Development
We have to explicitly return true or false on basis of a condition in exclusive gateway in process level.
Verified User in Transportation/Trucking/Railroad
We didn't feel like the support was there to fix our problems. Everything was troubleshooting and it took too long to get to solutions. Moreover, the product never really worked well.
Alternatives
Discussions
IBM Business Automation Workflow (BAW) has no discussions with answers
What is PEGA platform?
1 comment
AV
An integrated platform that provides low code implementation of predominantly workflow based process automations.
Read more
What is Pega Platform used for?
1 comment
AN
Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low...Read more
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