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- IBM Business Automation Workflow (BAW)
- Appian-vs-IBM Business Automation Workflow (BAW)
Compare Appian and IBM Business Automation Workflow (BAW) 
At a Glance
Market Segments
Enterprise (58.0% of reviews)
Enterprise (54.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Appian
Star Rating
(471)4.5 out of 5
Market Segments
Enterprise (58.0% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about AppianIBM Business Automation Workflow (BAW)
Star Rating
(111)4.4 out of 5
Market Segments
Enterprise (54.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about IBM Business Automation Workflow (BAW)Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Appian excels in its visual editor, scoring 8.6, which allows for intuitive workflow design. In contrast, IBM BAW's visual capabilities are less praised, with a lower score of 8.1, leading some reviewers to find it less user-friendly for creating complex workflows.
- Reviewers mention that Appian's ease of setup is rated at 8.5, making it a favorable choice for organizations looking to implement quickly. Conversely, IBM BAW's setup score of 6.7 indicates a more challenging onboarding experience, with users noting a steeper learning curve.
- G2 users highlight Appian's strong performance in workflow management, achieving a score of 8.9, which is particularly beneficial for high-stakes process automation. In comparison, IBM BAW's workflow management score of 8.3 suggests it may not be as robust in handling critical processes.
- Users on G2 report that Appian's document management features, scoring 7.8, are more effective than IBM BAW's 7.5, with reviewers appreciating Appian's ability to streamline document approval processes, which is crucial for many business operations.
- Reviewers mention that Appian's automation capabilities, particularly in workflow automation, score an impressive 8.8, indicating a strong ability to automate repetitive tasks. IBM BAW, however, has a lower score of 7.6 for robotic process automation, leading some users to feel it lacks in this area.
- Users say that Appian's customer support is rated at 8.5, with many praising the responsiveness and helpfulness of the support team. In contrast, IBM BAW's support score of 7.7 has led some users to express dissatisfaction with the level of assistance available when issues arise.
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Pricing
Entry-Level Pricing
Appian
No pricing availableIBM Business Automation Workflow (BAW)
No pricing availableFree Trial
Appian
Free Trial is available
IBM Business Automation Workflow (BAW)
No trial information availableRatings
Meets Requirements
8.5
269
8.4
58
Ease of Use
8.7
326
8.4
57
Ease of Setup
8.5
268
6.8
32
Ease of Admin
8.4
219
7.5
31
Quality of Support
8.5
262
7.8
57
Has the product been a good partner in doing business?
8.8
223
8.1
31
Product Direction (% positive)
9.0
261
8.5
54
Features by Category
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Building
8.5
35
|
Verified
Not enough data
8.0
31
Not enough data
8.1
30
Not enough data
8.3
36
|
Verified
Not enough data
8.6
39
|
Verified
Not enough data
8.1
30
Not enough data
Bot Management & Execution
8.5
34
|
Verified
Not enough data
8.6
32
|
Verified
Not enough data
8.5
32
|
Verified
Not enough data
8.3
28
|
Verified
Not enough data
8.7
33
|
Verified
Not enough data
8.7
37
|
Verified
Not enough data
Intelligent Automation
8.4
29
|
Verified
Not enough data
7.9
25
|
Verified
Not enough data
7.9
26
|
Verified
Not enough data
Agentic AI - Robotic Process Automation (RPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
8.6
67
|
Verified
Not enough data
8.5
67
|
Verified
Not enough data
7.8
62
|
Verified
Not enough data
Forms
8.4
63
|
Verified
Not enough data
8.2
63
|
Verified
Not enough data
8.5
63
|
Verified
Not enough data
Automation
8.8
66
|
Verified
Not enough data
8.7
66
|
Verified
Not enough data
8.3
63
|
Verified
Not enough data
7.6
54
Not enough data
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
7.3
8
Not enough data
7.4
9
Not enough data
7.2
9
Not enough data
7.0
9
Not enough data
Process Analysis
6.9
8
Not enough data
6.7
8
Not enough data
6.9
8
Not enough data
Automation
5.2
7
Not enough data
6.2
7
Not enough data
Generative AI
6.3
5
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.6
54
Not enough data
7.6
53
Not enough data
Process Management
8.5
156
Not enough data
8.4
155
Not enough data
8.3
155
Not enough data
7.8
122
Not enough data
8.4
135
Not enough data
8.0
119
Not enough data
8.2
120
Not enough data
Customization
7.6
153
Not enough data
8.8
164
Not enough data
8.4
154
Not enough data
8.1
152
Not enough data
8.6
166
Not enough data
Collaboration
8.3
160
Not enough data
8.3
159
Not enough data
8.5
166
Not enough data
8.7
159
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
8.5
129
Not enough data
Functionality - Process Orchestration
7.1
13
Not enough data
8.6
13
Not enough data
8.7
13
Not enough data
8.9
14
Not enough data
8.3
13
Not enough data
Integration & Adaptability - Process Orchestration
7.9
13
Not enough data
8.7
13
Not enough data
8.7
14
Not enough data
8.0
14
Not enough data
8.8
13
Not enough data
8.2
13
Not enough data
8.1
13
Not enough data
8.2
13
Not enough data
Workflow Design & Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Integrations & Connectivity
Not enough data
Not enough data
Not enough data
Not enough data
Automation Execution & Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Development & Customization
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Security
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Business Automation Platforms (BAPs)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Genesys AppFoundry Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
7.7
127
|
Verified
Not enough data
7.8
132
|
Verified
Not enough data
8.0
137
|
Verified
Not enough data
8.2
108
Not enough data
9.0
143
|
Verified
Not enough data
Data Control
8.2
135
|
Verified
Not enough data
8.4
136
|
Verified
Not enough data
8.8
138
|
Verified
Not enough data
Publishing
8.6
146
|
Verified
Not enough data
8.7
141
|
Verified
Not enough data
8.5
143
|
Verified
Not enough data
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Appian and IBM Business Automation Workflow (BAW) are categorized as Process Orchestration
Reviews
Reviewers' Company Size
Appian
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM Business Automation Workflow (BAW)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
22.0%
Banking
10.4%
Information Technology and Services
6.2%
Insurance
5.7%
Government Administration
5.7%
Other
50.1%
Information Technology and Services
16.0%
Banking
14.7%
Financial Services
13.3%
Computer Software
13.3%
Insurance
8.0%
Other
34.7%
Most Helpful Reviews
Appian
Most Helpful Favorable Review
Verified User in Financial Services
I really enjoy how Appian has allowed me to streamline the idea to solution process. The low-code setup makes it easy to setup interfaces, receive business feedback, and iterate on designs accordingly, ensuring that each application meets business needs....
Most Helpful Critical Review
Daniel K.
Verified User in Government Administration
People expect that is low code and quick to develop. Not true for complex apps.
IBM Business Automation Workflow (BAW)
Most Helpful Favorable Review
Verified User in Government Administration
What i like most about ibm bpm is that i can generate components and use them in various places. There is also quite a wide range of controls in the toolkit. integration with external systems is very easy. The process modeling and presentation is simple and...
Most Helpful Critical Review
Saikiran S.
Verified User in Program Development
We have to explicitly return true or false on basis of a condition in exclusive gateway in process level.
Verified User in Financial Services
I really enjoy how Appian has allowed me to streamline the idea to solution process. The low-code setup makes it easy to setup interfaces, receive business feedback, and iterate on designs accordingly, ensuring that each application meets business needs....
Verified User in Government Administration
What i like most about ibm bpm is that i can generate components and use them in various places. There is also quite a wide range of controls in the toolkit. integration with external systems is very easy. The process modeling and presentation is simple and...
Daniel K.
Verified User in Government Administration
People expect that is low code and quick to develop. Not true for complex apps.
Saikiran S.
Verified User in Program Development
We have to explicitly return true or false on basis of a condition in exclusive gateway in process level.
Alternatives
Discussions
What is Appian software used for?
3 comments
JP
Digital transformation and process automationRead more
How can we user RPA with Appian ?
1 comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
IBM Business Automation Workflow (BAW) has no discussions with answers
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