(28)
4.3 out of 5
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Glean
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Glean Features
What are the features of Glean?
Compatibility
- Federated Search
- File Types
- Global Language Support
Search Queries
- Typo Tolerance
- Faceted Search
- Synonyms
- Highlighting
- Natural Language
Functionality
- Personalization
- Search Analytics
- Integrations
Glean Categories on G2
Filter for Features
Compatibility
Federated Search | Ability to search across different data sources, such as databases, intranets, and applications. This feature was mentioned in 70 Glean reviews. | 95% (Based on 70 reviews) | |
File Types | Based on 69 Glean reviews. Offers search for a variety of file types. | 90% (Based on 69 reviews) | |
Global Language Support | Ability to search in multiple languages without any additional work required. 34 reviewers of Glean have provided feedback on this feature. | 82% (Based on 34 reviews) |
Search Queries
Typo Tolerance | As reported in 70 Glean reviews. Ability of search to handle typos. | 82% (Based on 70 reviews) | |
Faceted Search | Allows the end user to filter and refine search results. This feature was mentioned in 56 Glean reviews. | 89% (Based on 56 reviews) | |
Synonyms | As reported in 61 Glean reviews. Ability to define synonyms for search terms. | 80% (Based on 61 reviews) | |
Highlighting | Allows the user to see highlighted results to see which words or phrases match the search query. This feature was mentioned in 62 Glean reviews. | 87% (Based on 62 reviews) | |
Natural Language | Allows the user to search in a natural, intuitive manner. This feature was mentioned in 55 Glean reviews. | 86% (Based on 55 reviews) |
Functionality
Personalization | As reported in 64 Glean reviews. Gives the user targeted, personalized results based on their activity or preferences. | 82% (Based on 64 reviews) | |
Search Analytics | Allows the user to understand how other users are using the search functionality through dashboards, KPIs, etc. This feature was mentioned in 53 Glean reviews. | 86% (Based on 53 reviews) | |
Integrations | Based on 70 Glean reviews. Ability to plug the search capabilities into other applications or tools. | 90% (Based on 70 reviews) |
Customization - AI Agent Builders
Natural Language Configuration | Supports configuration using natural language instructions. | Not enough data | |
Tone Customization | Allows users to customize the tone of agent. | Not enough data | |
Security Guardrails | Enables definition of clear security guardrails for agent actions. | Not enough data |
Functionality - AI Agent Builders
Omni-channel Support | Provides support across web, mobile, messaging apps, and other channels. | Not enough data | |
Agent Branding | Allows customization of agent branding, including visual appearance and conversational style. | Not enough data | |
Proactive Response Capabilities | Equips agents with proactive response capabilities based on predefined triggers. | Not enough data | |
Seamless Human Escalation | Facilitates seamless escalation to human employees for complex issues. | Not enough data |
Data and Analytics - AI Agent Builders
Analytics & Reporting | Provides analytics and reporting on agent performance and interactions. | Not enough data | |
Contextual Awareness | Offers agents the ability to maintain contextual awareness across interactions. | Not enough data | |
Data Privacy Compliance | Ensures compliance with data privacy and governance requirements. | Not enough data |
Integration - AI Agent Builders
Workflow Automation | Automates workflows and actions based on agent responses. | Not enough data | |
API Usage | Allows the use of APIs for advanced agent configuration. | Not enough data | |
Platform Interoperability | Enables interoperability with multiple platforms for unified experiences. | Not enough data | |
CRM Data Integration | Allows integration with CRM data to ground agent responses in business context. | Not enough data |
Agentic AI - Enterprise Search Software
Autonomous Task Execution | Capability to perform complex tasks without constant human input | Not enough data | |
Multi-step Planning | Ability to break down and plan multi-step processes | Not enough data | |
Cross-system Integration | Works across multiple software systems or databases | Not enough data | |
Adaptive Learning | Improves performance based on feedback and experience | Not enough data | |
Natural Language Interaction | Engages in human-like conversation for task delegation | Not enough data | |
Proactive Assistance | Anticipates needs and offers suggestions without prompting | Not enough data | |
Decision Making | Makes informed choices based on available data and objectives | Not enough data |
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