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Compare Coveo and Glean 
At a Glance
Market Segments
Enterprise (52.2% of reviews)
Enterprise (52.7% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
Coveo
Star Rating
(134)4.3 out of 5
Market Segments
Enterprise (52.2% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Browse all 2 pricing plansGlean
Star Rating
(134)4.8 out of 5
Market Segments
Enterprise (52.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GleanSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Coveo excels in Search Analytics with a score of 9.0, allowing for detailed insights into user search behavior, while Glean, with a score of 8.6, offers solid analytics but lacks some of the depth found in Coveo's reporting features.
- Reviewers mention that Glean shines in Ease of Use, scoring 9.5 compared to Coveo's 8.1, making it a more user-friendly option for teams looking to implement a straightforward search solution without extensive training.
- G2 users highlight Coveo's superior Federated Search capabilities, scoring 9.3, which allows users to search across multiple data sources seamlessly, whereas Glean's score of 9.5 indicates strong performance but with less flexibility in data integration.
- Users on G2 report that Glean's Customer Profiles feature, scoring 8.0, is more intuitive and easier to manage than Coveo's, which also scores 8.0 but is perceived as more complex to navigate.
- Reviewers say that Coveo's Product Recommendations feature, with a score of 9.2, is highly effective in driving conversions, while Glean's score of 8.6 indicates it is good but not as impactful in generating personalized suggestions.
- Users report that Glean's Integration capabilities, scoring 9.0, are robust and user-friendly, making it easier to connect with various platforms, while Coveo, with a score of 8.8, offers solid integrations but may require more technical expertise to set up.
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Pricing
Entry-Level Pricing
Coveo
Pro
Contact Us
A search engine for a multi-site, multi-source digital experience.
- 200K queries per month (upgrades up to 2M available)
- 3 Cloud connectors
- Model testing & configuration
Glean
No pricing availableFree Trial
Coveo
Free Trial is available
Glean
No trial information availableRatings
Meets Requirements
8.6
112
9.2
99
Ease of Use
8.1
116
9.5
103
Ease of Setup
7.6
70
8.3
10
Ease of Admin
8.1
66
8.7
10
Quality of Support
8.8
110
9.2
57
Has the product been a good partner in doing business?
8.9
66
9.3
10
Product Direction (% positive)
8.5
113
9.3
95
Features by Category
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Visitor Behavior
8.2
16
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.5
14
Not enough data
Templates
8.1
16
|
Verified
Not enough data
8.4
15
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
Personalization
7.9
18
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.4
15
Not enough data
9.0
10
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
8.6
16
|
Verified
Not enough data
8.8
17
|
Verified
Not enough data
8.5
16
|
Verified
Not enough data
Multichannel
8.6
18
|
Verified
Not enough data
9.0
10
Not enough data
8.2
17
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
7.3
17
|
Verified
Not enough data
8.1
16
|
Verified
Not enough data
8.9
14
|
Verified
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Segmentation
8.2
12
Not enough data
8.2
11
Not enough data
Targeting
8.5
11
Not enough data
8.3
9
Not enough data
Triggered Content
8.3
11
Not enough data
7.3
8
Not enough data
7.9
12
Not enough data
Personalized Content
7.5
12
Not enough data
6.7
7
Not enough data
8.5
12
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.3
38
9.5
70
8.7
36
9.0
69
8.5
35
8.2
34
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.5
36
8.2
70
9.1
38
8.9
56
8.6
36
8.0
61
8.1
34
8.7
62
8.5
36
8.6
55
Functionality
8.3
34
8.2
64
9.0
37
8.6
53
8.8
37
9.0
70
Search Setup
9.2
22
Not enough data
9.3
23
Not enough data
9.3
22
Not enough data
8.9
19
Not enough data
Product Discovery
9.2
22
Not enough data
9.0
20
Not enough data
9.1
21
Not enough data
9.4
22
Not enough data
9.2
22
Not enough data
Integration
8.8
20
Not enough data
9.1
18
Not enough data
9.3
19
Not enough data
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Statistical Tool
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Decision Making
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Coveo and Glean are categorized as Enterprise Search Software
Reviews
Reviewers' Company Size
Coveo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Glean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
14.9%
Telecommunications
11.2%
Computer Software
10.4%
Information Technology and Services
9.0%
Financial Services
6.0%
Other
48.5%
Computer Software
50.4%
Information Technology and Services
25.6%
Financial Services
6.2%
Computer & Network Security
3.1%
Automotive
3.1%
Other
11.6%
Most Helpful Reviews
Coveo
Most Helpful Favorable Review
Adam B.
Verified User in Leisure, Travel & Tourism
The implementation was simple, straightforward and the Qubit product team were on hand 24/7 for advice and best practice recommendations. Having the power to make an informed decision on new site features and understanding our customer behaviour has...
Most Helpful Critical Review
Aaron H.
Verified User in Executive Office
Had issue that cause it to fail for no reason. Very expensive solution compared to Microsoft and others. Support is poor and generally not helpful when tickets are created. Facet filter development and management is difficult. We have outstanding issues...
Glean
Most Helpful Favorable Review
Verified User in Computer & Network Security
It easily allows you to ask questions and find resources across all your company's systems. In less than a few seconds, I can instantly have the best possible answers across Slack, Guru, Dropbox, Excel, Zendesk, Help Desk, etc. Being a CSM at a new company...
Most Helpful Critical Review
Verified User in Automotive
sometimes the searching feature doesnt find exactly what im looking for
Adam B.
Verified User in Leisure, Travel & Tourism
The implementation was simple, straightforward and the Qubit product team were on hand 24/7 for advice and best practice recommendations. Having the power to make an informed decision on new site features and understanding our customer behaviour has...
Verified User in Computer & Network Security
It easily allows you to ask questions and find resources across all your company's systems. In less than a few seconds, I can instantly have the best possible answers across Slack, Guru, Dropbox, Excel, Zendesk, Help Desk, etc. Being a CSM at a new company...
Aaron H.
Verified User in Executive Office
Had issue that cause it to fail for no reason. Very expensive solution compared to Microsoft and others. Support is poor and generally not helpful when tickets are created. Facet filter development and management is difficult. We have outstanding issues...
Verified User in Automotive
sometimes the searching feature doesnt find exactly what im looking for
Discussions
How does Coveo search work?
1 comment
RW
Coveo search is a cloud hosted software-as-a- service platform that can provide robust search experiences for most content. Coveo doesn't offer an...Read more
Coveo has no more discussions with answers
Glean has no discussions with answers
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