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Compare Glean and Guru 
At a Glance
Market Segments
Enterprise (52.7% of reviews)
Mid-Market (56.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 1 User Per Month
Glean
Star Rating
(134)4.8 out of 5
Market Segments
Enterprise (52.7% of reviews)
Entry-Level Pricing
No pricing available
Learn more about GleanGuru
Star Rating
(2,153)4.7 out of 5
Market Segments
Mid-Market (56.2% of reviews)
Entry-Level Pricing
Free Trial 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Guru excels in Ease of Setup with a score of 9.3, making it a preferred choice for teams looking to implement knowledge management quickly. In contrast, Glean's score of 8.3 indicates a more complex setup process, which some users find challenging.
- Reviewers mention that Glean shines in Ease of Use, scoring 9.5, which users appreciate for its intuitive interface. Guru, while still strong at 9.2, is noted by some users as having a steeper learning curve.
- G2 users highlight Guru's superior Quality of Support with a score of 9.4, where users feel they receive timely and effective assistance. Glean's score of 9.2, while still good, suggests that some users have experienced slower response times.
- Users on G2 report that Guru's Knowledge Base feature is highly rated at 9.7, with many praising its comprehensive and easily navigable content. Glean, with a score of 9.5, is also well-regarded but lacks some of the depth that Guru offers.
- Reviewers mention that Glean's Document Collaboration feature, scoring 9.0, is particularly effective for teams needing real-time editing capabilities. Guru's score of 9.0 is comparable, but some users feel Glean's interface is more user-friendly for collaborative tasks.
- Users say that Guru's Search Analytics feature, rated at 9.6, provides valuable insights into content usage, helping teams optimize their knowledge management strategies. Glean's score of 8.6 indicates that while it offers search capabilities, it may not provide the same level of analytical depth.
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Pricing
Entry-Level Pricing
Glean
No pricing availableGuru
Free trial
Free Trial
1 User Per Month
The AI-driven platform completely free for 30 days.
- See pricing page
Free Trial
Glean
No trial information availableGuru
Free Trial is available
Ratings
Meets Requirements
9.2
99
9.3
1,764
Ease of Use
9.5
103
9.3
1,785
Ease of Setup
8.3
10
9.3
811
Ease of Admin
8.7
10
9.0
466
Quality of Support
9.2
57
9.4
1,375
Has the product been a good partner in doing business?
9.3
10
9.4
419
Product Direction (% positive)
9.3
95
9.2
1,665
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
9.5
61
Not enough data
9.4
61
Not enough data
9.4
60
Content Discovery
Not enough data
9.5
60
Not enough data
9.5
58
Not enough data
9.4
58
Not enough data
9.2
60
Not enough data
9.6
58
Not enough data
9.4
59
Generative AI
Not enough data
9.5
22
Not enough data
9.7
21
Administration
Not enough data
9.3
598
Not enough data
9.2
593
Not enough data
9.2
589
Knowledge Management
Not enough data
9.7
713
Not enough data
9.2
664
Not enough data
9.2
627
Compliance
Not enough data
9.3
608
Not enough data
9.2
580
Not enough data
9.2
577
Not enough data
9.1
556
Customer Support
Not enough data
9.2
682
Not enough data
9.2
644
Not enough data
9.1
572
Data Security
Not enough data
9.2
557
Not enough data
9.3
551
Not enough data
9.3
575
Not enough data
9.2
557
Administration
Not enough data
9.2
603
Not enough data
9.3
626
Not enough data
9.5
692
Generative AI
Not enough data
9.0
416
Knowledge Pages
Not enough data
9.0
579
Not enough data
9.1
536
Not enough data
9.2
605
Not enough data
9.1
577
Not enough data
8.8
479
Not enough data
8.9
435
Not enough data
9.2
447
Knowledge Dissemination
Not enough data
9.0
562
Not enough data
9.1
559
Not enough data
9.5
629
Not enough data
9.1
604
Not enough data
9.2
466
Not enough data
9.2
470
Not enough data
9.4
475
Not enough data
9.0
446
Not enough data
9.2
456
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.5
70
9.5
50
9.0
69
9.2
48
8.2
34
9.0
51
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
8.2
70
9.4
48
8.9
56
9.5
51
8.0
61
9.3
49
8.7
62
9.3
46
8.6
55
9.3
49
Functionality
8.2
64
9.2
48
8.6
53
9.5
49
9.0
70
9.4
51
Responses
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
8.1
8
Automation - AI Agents
Not enough data
8.8
7
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
9.4
9
Not enough data
9.2
8
Platform
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.0
8
Autonomy - AI Agents
Not enough data
9.1
9
Not enough data
9.3
9
Not enough data
9.1
9
Not enough data
9.3
9
Generative AI
Not enough data
9.1
9
Not enough data
9.3
9
Content & Community Features - Enterprise Social Networking (ESN)
Not enough data
10.0
6
Not enough data
9.4
8
Not enough data
9.7
6
Not enough data
9.6
8
Admin & Reporting Features - Enterprise Social Networking (ESN)
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.4
6
Agentic AI - Enterprise Social Networking (ESN)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Newsletter Interface Features - Internal Newsletter Software
Not enough data
9.5
38
Not enough data
9.1
38
Not enough data
9.1
36
Newsletter Management Features - Internal Newsletter Software
Not enough data
9.3
38
Not enough data
9.1
39
Not enough data
8.9
37
Administrative Features - Internal Newsletter Software
Not enough data
9.3
39
Not enough data
9.3
37
Not enough data
9.0
37
Not enough data
9.2
37
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Glean and Guru are categorized as Enterprise Search Software
Unique Categories
Glean is categorized as AI Agent Builders
Reviews
Reviewers' Company Size
Glean
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Guru
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
50.4%
Information Technology and Services
25.6%
Financial Services
6.2%
Computer & Network Security
3.1%
Automotive
3.1%
Other
11.6%
Computer Software
14.8%
Information Technology and Services
9.7%
Consumer Services
8.5%
Internet
6.8%
Financial Services
6.3%
Other
53.9%
Most Helpful Reviews
Glean
Most Helpful Favorable Review
Pulkit B.
Verified User in Computer Software
- The ease of use - The speed at which I get what I want - I don't have to manage bookmarks as I can create collections - The available filters are amazing!! - The speed at which I get responses for issues from the support team
Most Helpful Critical Review
Verified User in Automotive
sometimes the searching feature doesnt find exactly what im looking for
Guru
Most Helpful Favorable Review
Daniel L.
Verified User in Computer Software
I appreciate the intuitive hierarchy (collections/boards/sections/cards) and intuitive WYSIWYG interface for creating/editing cards. We had disparate cards that fell stale in our old knowledge management software solution and couldn't access any data from...
Most Helpful Critical Review
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Pulkit B.
Verified User in Computer Software
- The ease of use - The speed at which I get what I want - I don't have to manage bookmarks as I can create collections - The available filters are amazing!! - The speed at which I get responses for issues from the support team
Daniel L.
Verified User in Computer Software
I appreciate the intuitive hierarchy (collections/boards/sections/cards) and intuitive WYSIWYG interface for creating/editing cards. We had disparate cards that fell stale in our old knowledge management software solution and couldn't access any data from...
Verified User in Automotive
sometimes the searching feature doesnt find exactly what im looking for
Elizabeth S.
Verified User in Hospitality
Account management has become very poor and negligent. Even as an admin, you cannot make adjustments to many settings unless you contact a member of Support, which takes a long period of time without useful answers, or the account manager. Settings are not...
Discussions
Glean has no discussions with answers
Do we have any mobile app for Guru?
3 comments
DF
No there is not, however the Web app does scale to phonesRead more
What does Guru do?
3 comments
LF
Guru is an all-in-one tool that brings everyone on your teams together and puts all your information in one place: right in your workflow.Read more
How did you start your "knowledge council" and what are some of the early hurdles to overcome?
2 comments
CA
There's lots of advice on starting and engaging a knowledge council here:...Read more
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