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Gist

Gist Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Gist, finding it intuitive and simple to set up and deploy. (4 mentions)

Users appreciate the all-in-one functionality of Gist, which simplifies marketing and business process management effectively. (3 mentions)

Users appreciate the intuitive chat features of Gist, enhancing support efficiency and overall value. (2 mentions)

Users praise the helpful customer support of Gist, highlighting the efficiency of help articles and quick responses. (2 mentions)

Users appreciate the easy setup of Gist, finding it intuitive and efficient for deploying marketing tools. (2 mentions)

Users report limited features in Gist, which restricts functionality and complicates user experience, especially for businesses. (2 mentions)

Users report poor customer support from Gist, citing unresponsive communication and unresolved issues consistently. (2 mentions)

Users express frustration with small business challenges, particularly around contact limits and unclear error messages during import. (2 mentions)

Users often face account issues with Gist, struggling with upgrades and migration service accessibility. (1 mentions)

Users report AI limitations in Gist, with added restrictions after three months affecting some functionalities. (1 mentions)

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Verified User in Accounting

Small-Business (50 or fewer emp.)

7/22/2019

"The best live chat software for the money. "

5/5

What do you like best about Gist?

Live Chat

Email Drip Campaigns

Automation

for a low monthly price?

No Brainer Review collected by and hosted on G2.com.

What do you dislike about Gist?

Does not have templates for email.

Wish they have a service where a professional could set up the chat bot. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

7/22/2019

"The all-in one Customer Service solution"

5/5

What do you like best about Gist?

Gist is evolving by every day and new features are added not because it counts but instead these features are well researched and spoke about by the community. I am very impressed and satisfied so far. Review collected by and hosted on G2.com.

What do you dislike about Gist?

So far I haven't found anything that I dislike. Review collected by and hosted on G2.com.

Eriks Draiska - R.

Managing Director

Real Estate

Small-Business (50 or fewer emp.)

7/22/2019

"Gist - Easy to Get..."

5/5

What do you like best about Gist?

Gist allows different messages for different pages of my site. Review collected by and hosted on G2.com.

What do you dislike about Gist?

The Gist Smartphone App whilst displaying a numeric Notification does not Sound an audible alarm and enquiries are often missed. An option to select a notification sound would be useful. Review collected by and hosted on G2.com.

Ali Q.

Partner

Small-Business (50 or fewer emp.)

6/28/2019

"Love this platform"

5/5

What do you like best about Gist?

Everything in one place. The team support is amazing and they are highly responsive. Review collected by and hosted on G2.com.

What do you dislike about Gist?

It was a bit of a learning cure to understand how to do certain things but the support made it all doable! Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

7/25/2019

"Great service!!"

5/5

What do you like best about Gist?

The last updates are amazing! The new email delivery system! Review collected by and hosted on G2.com.

What do you dislike about Gist?

I would like a cleaner and straight to the point interface like convert kit Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/22/2019

"Great product with amazing features that continue to develop!"

5/5

What do you like best about Gist?

I love how easy and quick it is to use. There's a lot of great functionality aswell Review collected by and hosted on G2.com.

What do you dislike about Gist?

There was a brief learning curve to implmenting the automation but they've seemed to work out the kinks. Review collected by and hosted on G2.com.

Verified User in Media Production

Small-Business (50 or fewer emp.)

7/24/2019

"Great all in one email marketing"

4/5

What do you like best about Gist?

Website visitor tracking and triggers for email campaigns Review collected by and hosted on G2.com.

What do you dislike about Gist?

Limited crm features and no sales pipeline Review collected by and hosted on G2.com.

Verified User in Online Media

Small-Business (50 or fewer emp.)

7/26/2019

"Best Management Platform for Companies"

4.5/5

What do you like best about Gist?

The Chat is simple for our customers to understand and make our life easier. Chatbots and marketing automation is a big plus. Review collected by and hosted on G2.com.