123 DocStar ECM Reviews
We use IDC to process our AP invoices. So far, the intelligence of IDC has been my favorite part about utilizing ECM. Review collected by and hosted on G2.com.
When we first started implementing ECM, familiarizing ourselves with the interface was a challenge. It feels like a dated interface with buttons in so many places and you have to switch between multiple pages to accomplish tasks. Review collected by and hosted on G2.com.
I would like to mention how easy and precise DocStar ECM processes documents scan and cloud storage. It’s been the greatest help in ensuring that we maintain the large number of files. In addition to that, it was kind of easy to set it up and DocStar's support team were very helpful. Review collected by and hosted on G2.com.
Although the DocStar ECM is of advanced quality, the interface looks somewhat old-fashioned. This gets on my nerves a bit, and it would be better if it had a more modern layout. However, the support team has been wonderful in helping us to overcome hurdles! Review collected by and hosted on G2.com.
Docstar ECM is a content manager that I would better title as a document manager. You start by loading all the documents like invoices or delivery notes into the folders, and then the search for a specific document is very fast. Since with the indexed data you can filter by any data in the document. It allows integration with ERPs like SAP, and any other cloud service. Review collected by and hosted on G2.com.
The interface is not the most modern.
The data does not allow for generating statistics as such, so you need to extract a report and process that data yourself.
The workflows are not optimized to the fullest. In some workflows, you have to download the document to be able to view it, which is, in my opinion, a serious flaw that should be fixed. Review collected by and hosted on G2.com.
It provides mee collaborative enterprise management that helps in small to big organizations. Review collected by and hosted on G2.com.
Customization and lacking in documentation results in hurdles. Review collected by and hosted on G2.com.
The staff at docStar eclipse are very fast. We provided an enormous amount of files for scanning onto the cloud and it was done with high levels of accuracy and very quickly. They followed our instructions to the letter and got things done. Review collected by and hosted on G2.com.
So far the interface in which you access the files are very old fashioned. You must follow each link into each individual folder to access certain things and you can not drag and drop items such as newer platforms in other systems. Such ways of working with a software is outdated and is not as user friendly. Review collected by and hosted on G2.com.
We file several types of documents (accounting, hr,contracts,policies). We use a bar-code coversheet workflow to re-direct the document to the correct workflow for further processing. The coversheet workflow allows us to detect blank pages (one-sided vs double-sided) and not import them. This avoids the questions from people asking /thinking a blank page was not imported correctly. Review collected by and hosted on G2.com.
Log-in problems occasionally happen when updates occur. We also use Barcodes to direct the document thru the workflow process. Sometimes the printers skew the barcodes and the workflow stops at a certain step. Review collected by and hosted on G2.com.
Functional, and simple. I get my work done for the most part. Review collected by and hosted on G2.com.
Can be a bit tedious at times, too many buttons and tabs. Slow to load at times. Review collected by and hosted on G2.com.
I really like the fact that you can automate either accounts payable or receivable functions as well as other accounting tasks. Review collected by and hosted on G2.com.
Although Docstar is an intelligent program it still requires plenty of labour to set up as well as monitor should things go sideways for some tasks. Review collected by and hosted on G2.com.
My favorite thing about docstar is the ability to use the “retrieve” tool to search any document I’m looking for u see a specific account! Review collected by and hosted on G2.com.
When using the retrieval process, the way the documents are listed, it can be hard to read and the format/font could be a little bigger. Have not figured out a way to change this. Review collected by and hosted on G2.com.
