Introducing G2.ai, the future of software buying.Try now
Compare DocStar ECM and Laserfiche 
At a Glance
Market Segments
Mid-Market (60.2% of reviews)
Mid-Market (59.9% of reviews)
Entry-Level Pricing
No pricing available
$50.00 1 Users Per Year
DocStar ECM
Star Rating
(123)3.8 out of 5
Market Segments
Mid-Market (60.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about DocStar ECMLaserfiche
Star Rating
(1,154)4.7 out of 5
Market Segments
Mid-Market (59.9% of reviews)
Entry-Level Pricing
$50.00 1 Users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Laserfiche excels in Ease of Use with a score of 8.8, while DocStar ECM falls short with a score of 7.6. Reviewers mention that Laserfiche's intuitive interface makes it easier for new users to navigate and utilize its features effectively.
- Reviewers mention that Laserfiche's File Type Support is robust, scoring 9.1 compared to DocStar ECM's 8.3. Users on G2 appreciate the wide range of file formats that Laserfiche can handle, which enhances their document management capabilities.
- G2 users highlight Laserfiche's superior Quality of Support with a score of 8.9, while DocStar ECM's support is rated at 7.3. Users report that Laserfiche's customer service is responsive and helpful, making it a reliable partner for businesses.
- Users say that Laserfiche's Document Assembly feature, rated at 8.8, is more advanced than DocStar ECM's 7.8. Reviewers mention that the ability to easily create and customize documents saves them significant time and effort.
- Reviewers mention that Laserfiche's Automation Building capabilities, particularly its Visual Editor scoring 8.9, are more user-friendly compared to DocStar ECM's offerings. Users report that this feature allows for easier workflow creation without extensive technical knowledge.
- Users on G2 report that Laserfiche's Search functionality, rated at 8.9, is superior to DocStar ECM's 8.1. Reviewers say that Laserfiche's advanced search options make it easier to locate documents quickly, which is crucial for productivity.
Featured Products
Sponsored
Hive
(613)
Business Process Management
Visit Website
Sponsored
involve.me
(96)
Business Process Management
Visit Website
Sponsored
Quizell
(6)
Business Process Management
Visit Website
Pricing
Entry-Level Pricing
DocStar ECM
No pricing availableLaserfiche
Laserfiche Cloud Starter
$50.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Free Trial
DocStar ECM
No trial information availableLaserfiche
No trial information availableRatings
Meets Requirements
8.1
108
9.1
978
Ease of Use
7.5
110
8.8
1,005
Ease of Setup
6.4
57
8.2
724
Ease of Admin
7.5
56
8.5
708
Quality of Support
7.3
104
9.0
936
Has the product been a good partner in doing business?
7.4
55
9.2
707
Product Direction (% positive)
7.0
105
9.5
981
Features by Category
File Management
Not enough data
8.3
31
Not enough data
9.2
32
Not enough data
8.9
30
Not enough data
9.0
30
Not enough data
8.2
28
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
8.9
30
Not enough data
9.1
30
Not enough data
8.2
30
Not enough data
8.7
29
Administration
Not enough data
9.1
30
Not enough data
8.9
31
Not enough data
9.3
30
Not enough data
9.1
30
Not enough data
9.5
28
Not enough data
9.1
28
Not enough data
9.3
28
Platform
Not enough data
8.4
43
Not enough data
9.2
42
Not enough data
8.7
42
Not enough data
9.0
42
Not enough data
8.3
42
Edit
Not enough data
8.9
422
Not enough data
8.9
407
Not enough data
8.7
376
Not enough data
8.8
395
Logistics
Not enough data
9.1
436
Not enough data
8.9
404
Not enough data
8.7
370
Not enough data
9.3
445
Not enough data
9.0
444
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
Not enough data
8.8
99
Not enough data
8.4
79
Not enough data
9.1
109
Invoice Processing
Not enough data
8.6
91
Feature Not Available
7.8
82
Not enough data
9.0
107
Not enough data
8.0
75
Analytics
Not enough data
8.7
92
Feature Not Available
8.3
72
Not enough data
7.9
72
Integration
Not enough data
8.4
86
Not enough data
8.0
72
Not enough data
8.2
71
Risk
Feature Not Available
8.5
95
Feature Not Available
8.7
96
Feature Not Available
8.6
87
Recovery
Feature Not Available
8.3
69
Not enough data
8.5
103
Audit
Not enough data
8.5
96
Feature Not Available
8.4
81
Not enough data
7.8
69
Not enough data
7.9
78
Fraud
Feature Not Available
8.1
75
Feature Not Available
8.3
86
Feature Not Available
8.4
91
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Forms
Not enough data
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Automation
Not enough data
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
9.1
244
Not enough data
7.3
147
Not enough data
7.2
132
Document Processing
Not enough data
8.9
240
Not enough data
8.7
226
Not enough data
7.9
184
Not enough data
8.5
190
Not enough data
8.4
210
Platform Additional Functionality
Not enough data
8.5
213
Not enough data
8.6
216
Not enough data
8.6
207
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Additional Functionality
Not enough data
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.8
143
Not enough data
8.3
180
Generative AI
Not enough data
8.3
125
Not enough data
8.0
122
Process Management
Not enough data
8.9
415
Not enough data
8.7
403
Not enough data
8.9
403
Not enough data
8.5
318
Not enough data
8.2
285
Not enough data
8.5
294
Not enough data
9.1
353
Customization
Not enough data
9.0
443
Not enough data
9.1
448
Not enough data
9.1
447
Not enough data
8.5
385
Not enough data
8.6
385
Collaboration
Not enough data
8.7
418
Not enough data
8.6
393
Not enough data
8.9
423
Not enough data
9.0
430
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.1
352
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.3
73
9.0
281
8.2
57
9.4
293
7.8
56
8.9
278
7.4
47
8.9
259
8.0
46
8.7
249
7.8
51
8.8
254
7.6
41
9.2
261
7.2
36
8.5
232
7.5
39
8.8
235
8.1
80
8.9
283
7.8
63
9.0
262
7.0
23
8.0
194
Workflow
7.5
70
9.2
272
7.8
61
9.0
266
7.9
56
9.0
260
8.2
71
9.2
257
7.7
46
8.7
210
Platform
7.7
31
8.6
173
7.5
71
8.9
272
7.3
49
8.6
251
7.8
47
8.8
224
7.8
33
8.4
193
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
DocStar ECM and Laserfiche are categorized as AP Automation, Enterprise Content Management (ECM), and Document Management
Unique Categories
DocStar ECM is categorized as Workflow Management
Laserfiche is categorized as Document Scanning, Digital Process Automation (DPA), OCR, Online Form Builder, Cloud Content Collaboration, and Business Process Management
Reviews
Reviewers' Company Size
DocStar ECM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
7.6%
Hospital & Health Care
6.8%
Real Estate
5.9%
Education Management
5.9%
Accounting
5.9%
Other
67.8%
Government Administration
38.3%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.2%
Other
40.4%
Most Helpful Reviews
DocStar ECM
Most Helpful Favorable Review
Jeff B.
Verified User in Automotive
What I like best is that everyone was initially reluctant and two years later it would be difficult to go back to the way we used to do things. It means the impact has been positive not only from a production standpoint, but a cultural one as well.
Most Helpful Critical Review
Jessica M. G.
Verified User in Law Practice
The inability to drag and drop files into or out of the program is literally infuriating. It takes an obscene amount of time to import documents.
Laserfiche
Most Helpful Favorable Review
Tales F.
Verified User in Hospital & Health Care
The selection of Laserfiche in our organization was based on the product's simplicity of use. Its UI is well-organized and its cloud-based storaging solution allows you to digitize documents in a straightforward manner. I enjoy that it is web-based,...
Most Helpful Critical Review
Verified User in Utilities
The forms isn't the companies primary product. Gets a little less attention.
Jeff B.
Verified User in Automotive
What I like best is that everyone was initially reluctant and two years later it would be difficult to go back to the way we used to do things. It means the impact has been positive not only from a production standpoint, but a cultural one as well.
Tales F.
Verified User in Hospital & Health Care
The selection of Laserfiche in our organization was based on the product's simplicity of use. Its UI is well-organized and its cloud-based storaging solution allows you to digitize documents in a straightforward manner. I enjoy that it is web-based,...
Jessica M. G.
Verified User in Law Practice
The inability to drag and drop files into or out of the program is literally infuriating. It takes an obscene amount of time to import documents.
Verified User in Utilities
The forms isn't the companies primary product. Gets a little less attention.
Discussions
Yes, DocStar can integrate with various ERP systems to streamline document management and improve workflow efficiency.
1 comment
Official Response from DocStar ECM
DocStar is ERP agnostic, providing integration with virtually any business or accounting application. Common integrations include:
• Microsoft®...Read more
DocStar ECM has no more discussions with answers
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
Laserfiche is a software platform that helps organizations manage and organize their documents and data digitally. It allows users to store, search, and retrieve documents easily, automate workflows, and ensure compliance with regulations. Think of it as a digital filing cabinet that makes it easier to find and manage information.
3 comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 comments
HI
20 employees minimum.Read more
Hunting for software insights?
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
