Chorus by ZoomInfo Discussions

Would love to have more tutorials on how the AI can be leveraged on my end to troubleshoot my own calls and recordings

Business Development Rep Managers, what is the frequency of use that seems to be the most appropriate and most effective with your own team members? What are the features that you leverage the most?

Chorus sometimes incorrectly measures talk time or the number of interactions. A user could manually correct that "feedback" provided by Chorus so AI would learn from that and improve the call analysis in future calls. Is this already possible, or something that can developed?

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I want to sort calls by the organization I am calling into.

We have a Chorus.ai expert at our organization but I would be able to troubleshoot on my own. Our expert gets overloaded with work and it would streamline my process, if I was able to fix this again, on my own.

Could you give an example of a department that is using this that you may not expect? I am thinking a lot of people could contribute to provide value.

Sometimes you use Zoom for personal stuff, Chorus should be mindful of this fact and avoid such recording

While I know for a fact that my organization is using Chorus constructively and ethically, I'm wondering how other people explain what Chorus is / why you use it when people ask about it. Do you frame it as a coaching tool? A tool for honoring commitments? It would also be interesting to hear... Read more

Sales Engineers might use the product differently than AEs so I am curious how pre-sales might use the product.