434 Certinia Financial Management Cloud Reviews
We appreciate that we don't need to hire outside developers to modify our process flows. Building automated flows doesn't require any coding knowledge and is quite simple. Many of the processes that we couldn't accomplish with our old system have been automated. Interfaces are generally friendly to users.
We were successful in locating applications on the market to create simple interfaces with our online sales systems.
Despite being simple to use for routine operations, the system is incredibly strong and capable of managing and maintaining massive live client databases.
we frequently use it, It is easy to use and customer support is good.
Easy to implement. Review collected by and hosted on G2.com.
Regarding our system (cloud accounting), it meets all of my expectations and is designed specifically for our type of organization. Nothing significant to address but sometimes pages take time to load. Review collected by and hosted on G2.com.
its intuitive user interface, which easily simplifies difficult procedures. Its straightforward feature navigation improves usability overall. Its extensive feature set makes it stand out, providing a full suite of options to meet a wide range of corporate requirements. A comprehensive experience is guaranteed by Certinia, from smooth integration to sophisticated modules.
we frequently use it and customer support is good. Review collected by and hosted on G2.com.
Its implementation involves knowledge and expertise, and participants in the implementation process have a relatively gentle learning curve. The amount, product coverage, and accessibility of e-learning content might all be enhanced. Review collected by and hosted on G2.com.
Have a deep integration with Salesforce & leverage a unified platform where financial operations, CRM, & professional services automation are seamlessly connected. What's impactful:
Unified Data & Streamlined Processes, all in one place
Real-Time Analytics, dashboard & Reporting for decision-making.
Subscription Billing and Recurring Revenue Support
Highly customisable & scalability
User-friendly & intuitive User Experience Review collected by and hosted on G2.com.
Dependency on Salesforce Ecosystem
Customisation Limitations
Cost Considerations
Complexity for Non-Salesforce Users
Certinia is built natively on Salesforce Review collected by and hosted on G2.com.
Certinia Financial Management Cloud is its deep integration with Salesforce, which allows for a unified view of financial and customer data.
Users also appreciate its automated billing and revenue recognition.
Ease of Implementation , Ease of Use and Ease of Integration,Customer Support and Frequency of Use. Review collected by and hosted on G2.com.
I dont find any dislikes when we enter into the product with base knowledge. Review collected by and hosted on G2.com.
It is one of the Salesforce application, it has centralized Accounting and financial reporting system.
Built on Salesforce, making lot of customization, app extensions from AppExchange, and mobile access.
Real time Dashboard and Reporting Review collected by and hosted on G2.com.
Require deep learning curve
It has lot of limitation because this is Salesforce application Review collected by and hosted on G2.com.
Nothing. This app is expensive and extremly inflexible. Review collected by and hosted on G2.com.
Post installation support is nonexistent!! All you can do is email Support agents who are not knowledgeable about the app and its functions. It takes forever to get anything resolved. Emailing your Account Rep is useless as all they can help with is provisioning new licenses. Emailing Customer Success is also useless as the only response they provide is to submit a support case or post to Certinia user forums and hope someone other than Certinia and help you with your issue. Honestly, I would give ZERO stars if it was an option!! Review collected by and hosted on G2.com.
Out-of-the-Box Solutions: Certinia provides good out-of-the-box solutions, which can be a time-saving and productive tool for managing enterprise resource planning (ERP) processes.
Customer Service: Users have found the customer service to be helpful, with Certinia assisting in finding solutions promptly.
Reports and Dashboards: The out-of-the-box reports and dashboards offer valuable information, making it easier for users to access relevant data. Review collected by and hosted on G2.com.
Customizability Challenges: Some users find that the customizability options are limited. When the out-of-the-box solution doesn’t perfectly align with their specific business needs, it can be frustrating.
Learning Curve: Like many ERP systems, Certinia may have a learning curve for new users. Adapting to the platform and understanding its features can take time.
Integration Complexity: Integrating Certinia with existing systems or other software can sometimes be complex. Users have reported difficulties in seamless integration. Review collected by and hosted on G2.com.
The ease of use is something that I really enjoy about Billing Central. As a PS cloud user in parallel, I appreciate that the layout and click by click experience is consistent across the solutions. I also like that the features can be customisable to as unique as what our org needs it to be. Review collected by and hosted on G2.com.
I feel that permissioning is still clunky. While I appreciate that it allows the control of what users have access to, but having to configure permissions for every single thing becomes daunting. Review collected by and hosted on G2.com.
The best thing that Certinia provides is regular updates and quick support. it is very user-friendly and easy to use so anyone can use it and very easy to implement as well.it is built on the Salesforce platform, which is cloud-based so we can easily integrate and design various business functions. frequency of use of ERP cloud is very high. it provides a number of features like collection plus, cash entry, payment plus, financial period, reporting, cash matching, etc. Review collected by and hosted on G2.com.
as per my experience, I don't think so, there is any drawback or dislike about this cloud as I am currently using this for my customer. whenever we are facing any issue, the quick support team is always there to help and we get quick responses from them. and one of the best things is, from time to time we get new releases. Review collected by and hosted on G2.com.
Our company has enjoyed all of the capabilities that Certinia provides to the accounting department and other capabilities and views other departments can have. I feel as though Certinia is always continuing to improve its software and continues to provide regular releases and trainings on those updates. The interconnectivity of Certinia with Salesforce makes it worth all of the money we spend as we have been able to automate a lot of our processes. Review collected by and hosted on G2.com.
The hardest part we have had to deal with is that we were early adopters/implementers of Certinia. We found 3rd-party implementers that told us they could implement the system precisely to our specifications but have been dealing with issues ever since that implementation. Luckily we have received help from Certinia to start correcting many of these issues brought on by the implementation. We are behind on utilizing a lot of new features being brought out, but once we get caught up it'll be a great ERP for us. Review collected by and hosted on G2.com.
