Bitdefender GravityZone Managed Endpoint Detection and Response Pros and Cons

JN

John N.

IT Administrator / CISO

Law Practice

Small-Business (50 or fewer emp.)

7/10/2024

"A Fantastic Product"

5/5

What do you like best about Bitdefender GravityZone Managed Endpoint Detection and Response?

The ease of use and the integration with our Pulseway Solution. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone Managed Endpoint Detection and Response?

Some of the policies are quite extensive and can be a bit complicated. Review collected by and hosted on G2.com.

AH

Asibul H.

Sr. Instructor Cyber Security

Mid-Market (51-1000 emp.)

5/22/2023

"About app remove"

4.5/5

What do you like best about Bitdefender GravityZone Managed Endpoint Detection and Response?

Everything is okay but sometime I think UI is complex. Such as app repository. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone Managed Endpoint Detection and Response?

Sometime respond is not works. But maybe this was for network issue. There was not any error message. Review collected by and hosted on G2.com.

AH

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

7/13/2022

"Great security product"

5/5

What do you like best about Bitdefender GravityZone Managed Endpoint Detection and Response?

We moved from AVG to Bitdefender and so far have been very happy with the product. Very easy installation process and easy to do spot security checks or full scans. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone Managed Endpoint Detection and Response?

Nothing so far that we really dislike about the product. We have ran into a problem with installing it a couple of times but not really sure if it was Bitdefender or the computer. Review collected by and hosted on G2.com.

IC

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

12/20/2021

"Average EDR with budget"

3.5/5

What do you like best about Bitdefender GravityZone Managed Endpoint Detection and Response?

I'm working on Bitdefender on-prem for last 2 years and this seems good but it can be better. The detections alerts triggered in three different sections. It is combination of AV and EDR but lacking in hunting features. The best part is sandbox features. They have own sandbox facility but it can cost separately for this feature. Other than this policy making and reports section seems good. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone Managed Endpoint Detection and Response?

If you want to do hunting for threats or IOCs then this is not for you. Search feature is not that good in this. Also the false positive alert rate is quite high. User interface is not that user friendly. Review collected by and hosted on G2.com.

Recommendations to others considering Bitdefender GravityZone Managed Endpoint Detection and Response:

If you want EDR in low budget then you can go for this but their are multiple EDR with good features. Review collected by and hosted on G2.com.

What problems is Bitdefender GravityZone Managed Endpoint Detection and Response solving and how is that benefiting you?

Sometimes we need to solve some issues related to false positives alerts or exclusions but their support team is not that so responsive and they take more time to solve issues. Review collected by and hosted on G2.com.

KY

Kristen Y.

QI Coordinator

Mid-Market (51-1000 emp.)

9/2/2021

"Security for work computers"

4.5/5

What do you like best about Bitdefender GravityZone Managed Endpoint Detection and Response?

It was installed automatically during an upgrade, and it updates and runs automatically. I do not have to worry about getting any viruses or issues on my computer. I know it helps secure the network and keep the work computer safe. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone Managed Endpoint Detection and Response?

The firewall has blocked some pages that I could use during work, and there are some attachments in emails that are not always shown. Other than that, no issues. Review collected by and hosted on G2.com.

UP

Verified User in Primary/Secondary Education

Mid-Market (51-1000 emp.)

7/29/2020

"Does what it should without obviously impacting performance"

4.5/5

What do you like best about Bitdefender GravityZone Managed Endpoint Detection and Response?

Updates quick and infrequently- because it works. The interface is clean and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Bitdefender GravityZone Managed Endpoint Detection and Response?

Question heuristics because there's no mention of them that I can find. Expires without any "bug" screens. I'm glad it doesn't pop up every 5 minutes, but it should remind me at least once it has expired. Review collected by and hosted on G2.com.

What problems is Bitdefender GravityZone Managed Endpoint Detection and Response solving and how is that benefiting you?

Browsing and application installation security without heavy loads on the processor. Hasn't yet warned me (Macbook Pro) of any potential threats. Maybe I'm just really careful and haven't encountered any sites or apps that were a problem. Review collected by and hosted on G2.com.