The most helpful thing about this tool is the ease of use. It helps me to quickly investigate and remediate phishing emails. If a legitimate email is blocked, EGF includes features to quickly mark as a false positive and allow the sender. This is used in collaboration with MS Defender and acts as our first line of defense for correspondence. I use the product on a daily basis, as email communication is a huge part in our company. Review collected by and hosted on G2.com.
There is not a lot to dislike of this product. I would say that maybe combining some of the tools together in one interface, which they are working on. Review collected by and hosted on G2.com.
The amount of flexibility that is offered with the tool to keep your Email environment safe from phishing, spam, etc... is awesome and really lets our team keep our hands off of the admin portal for as long as necessary. Review collected by and hosted on G2.com.
The dashboard itself is a little odd, even the new version, hoping they amp it up a little bit. Review collected by and hosted on G2.com.
The customer support is always quick to respond, easy and friendly to work with. If there is something you can't find in the documentation or are having trouble with, they can answer your questions and help get it taken care of. I also really like the digest reports are customizable and can allow users subject only view of blocked/quarantined messages. Review collected by and hosted on G2.com.
It is difficult to understand the priority or order of operations on different rulesets. It could be more beginner friendly in terms of where certain settings are buried or searchable for specific settings. The product seems geared towards Office 365 users so if you are not on Office 365 your use case may be slightly more limited. If you don't wait several seconds for the page to fully load it will wipe out your search but there is no way to time this loading (no progress bar and it doesn't stop you from typing) Review collected by and hosted on G2.com.
Easy to use and check what emails have come though the system. Easy to allow or block emails coming through. I use this a couple of times a week. Review collected by and hosted on G2.com.
There is nothing so far that I can see not to like about the product Review collected by and hosted on G2.com.
The advanced threat protection works very well and we find it super valuable when managing the spam and fishing emails that come through. Review collected by and hosted on G2.com.
Sometimes, it can catch a decent amount of emails that are not spam. Review collected by and hosted on G2.com.
Was an easy setup process and being in the cloud it got me off my on prem Barracuda device. Review collected by and hosted on G2.com.
Does not support Google authentication to let users in to manage their quarantine and spam. Review collected by and hosted on G2.com.
It allows users to gain access to our system without jeopardizing the safety of our files & servers. Review collected by and hosted on G2.com.
The only thing I would say is not the software but the users. I give lessons after lessons, and they still end up with a problem. That is only because they don't have to do it all the time as i do. Review collected by and hosted on G2.com.
Its nice to be able to monitor and block informing emails. Review collected by and hosted on G2.com.
When added emails to sender policies to block or exempt there are two differeent areas to add it. Review collected by and hosted on G2.com.
Provides a lot of features that are needed at the email gateway, reasonably priced, easy to setup and integrate with Office365 etc. Review collected by and hosted on G2.com.
Aging interface needs updating, some features in relation to user management are difficult and cannot be done in bulk. Review collected by and hosted on G2.com.
easy to confirutation and policy creation, implentation and intgration, graphic interface is very user friendly. Review collected by and hosted on G2.com.
Administrator can view all emails from admin panel that is against user privecy. Review collected by and hosted on G2.com.