The G2 on Arcserve UDP

Arcserve UDP Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the reliable backup frequency of Arcserve UDP, ensuring easy data restoration and long-term satisfaction. (2 mentions)

Users value the reliability of backup and restore functions in Arcserve UDP, ensuring data safety for years. (2 mentions)

Users find Arcserve UDP to be very easy to use, making restoration processes simple and efficient. (2 mentions)

Users value the reliability of Arcserve UDP for effective data backup and restoration over many years. (2 mentions)

Users value the restoration efficiency of Arcserve UDP, praising its reliability and ease of use over many years. (2 mentions)

Users experience poor customer support with slow response times and lengthy call procedures, affecting their overall satisfaction. (2 mentions)

Users experience backup failures due to reliance on on-site IT and potential datastore issues that risk data loss. (1 mentions)

Users face backup issues, requiring on-site IT and risking total data loss from datastore problems. (1 mentions)

Users face significant data deletion issues with Arcserve UDP, risking complete loss of backup data during datastore problems. (1 mentions)

Users report delay issues with Arcserve UDP, experiencing lengthy support calls primarily focused on log gathering. (1 mentions)

Top Rated Arcserve UDP Alternatives

SpinOne

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4.8 out of 5

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Yossi A.

CEO

Small-Business (50 or fewer emp.)

12/4/2019

"UDP a good Backup software"

3.5/5

What do you like best about Arcserve UDP?

this is a good apllication when you have It on site for handaling all the reject you get

for on prem servers with local storage you are in good hends Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

needs on-site IT, you cane't backup directely to the cloud.

when there is a problem in the datastore you can luse all the backup data. Review collected by and hosted on G2.com.

Miguel T.

Analista de infraestructuras de TI

Small-Business (50 or fewer emp.)

8/9/2023

"ArcserveUDP"

3.5/5

What do you like best about Arcserve UDP?

The centralized console is the best of Arcserve, where you have everything in 1, a user-friendly console. With just a few simple steps you can make your backups. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Not so good experience with Customer Support, so much so the availability of full documentation for Arcserve UDP, performance issues with Arcserve UDP, including slow backup and recovery speeds. Review collected by and hosted on G2.com.

Dell S.

Mid-Market (51-1000 emp.)

4/11/2024

"Great when fully working"

2.5/5

What do you like best about Arcserve UDP?

Its very easy to use and restoring is very simple Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

not the best support, often support calls are very long and mostly log gathering by the support team Review collected by and hosted on G2.com.

Patricio I.

Consultor TI - Ciberseguridad e Infraestructura

Enterprise (> 1000 emp.)

8/22/2023

"A good easy to use business continuity tool with impressive storage savings."

4.5/5

What do you like best about Arcserve UDP?

- The ease of use.

- Impressive data reduction of up to 20:1 which comes with very high disk savings versus other tools.

- Simple configuration and friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

- Brand Support has many opportunities and points to improve in a timely manner.

- The tool takes a long time to support new Linux kernels and also when updating products like SAP, it takes a long time for the brand to support it, and you have to decide between waiting for Arcserve support to update, or updating and not having support from Arcserve until you admit it.

- There are restoration functionalities that the brand does not yet have and is far behind its competition. Review collected by and hosted on G2.com.

Felipe R.

Analista de soluciones

Small-Business (50 or fewer emp.)

6/20/2023

"Former Administrator and Current User review"

4.5/5

What do you like best about Arcserve UDP?

Immutable backups and granular restores are among its most helpful modules.

Overall, I think Arcserve UDP is a good choice for businesses that need a comprehensive data protection solution. It is easy to use, reliable, and provides good ransomware protection. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Complex Licensing, The performance can be slow for large datasets.

The support can be hit or miss. Sometimes you get great support, and other times you don't. Review collected by and hosted on G2.com.

Prasanth V.

System Engineer

Information Technology and Services

Enterprise (> 1000 emp.)

3/14/2023

"The Best Backup Product Ever I handle"

5/5

What do you like best about Arcserve UDP?

Arcserve UDP (Unified Data Protection) is a comprehensive data backup and recovery solution that offers a range of advanced features for protecting critical business data Like Unified Management,Global Deduplication,Instant VM Recovery,High Availability,Cloud Integration etc.OVerall Arcserve UDP is a powerful data protection solution that offers a wide range of features to help businesses ensure the availability and integrity of their critical data. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Arcserve UDP may not be fully compatible with all hardware and software platforms, and some organizations may need to take additional steps to ensure compatibility with their existing IT infrastructure. Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

One of the primary problems that Arcserve UDP addresses is data loss. By providing comprehensive backup and recovery capabilities. Arcserve UDP helps organizations protect critical business data from loss due to hardware failures, human errors, natural disasters, cyber-attacks, and other threats.high availability (HA) features, such as continuous replication and automated failover, Arcserve UDP helps ensure that critical systems and applications are always up and running, minimizing downtime and its associated costs.Arcserve UDP simplifies backup and recovery management by providing a unified console for managing all backup and recovery operations, regardless of the platforms and applications being used.Arcserve UDP uses global deduplication technology to reduce storage requirements, minimizing the need for additional storage capacity and associated costs. Review collected by and hosted on G2.com.

Berlin .

Network Engineer

Small-Business (50 or fewer emp.)

9/14/2022

"Mind blowing"

5/5

What do you like best about Arcserve UDP?

Ransomware Protection, Dedupe, less storage consumption Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

GUI LOOK it's felt like nonprofessional software Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

12/21/2021

"very hard to use and an old and complicated interface"

2/5

What do you like best about Arcserve UDP?

work very weel, is very simple and have a choice of what to restore usefull! Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

very hard to configure, manage, the interface is not easy to use, hard to find the menu reseached Review collected by and hosted on G2.com.

Silvia P.

Software development

Small-Business (50 or fewer emp.)

10/5/2021

"Data Protection"

4/5

What do you like best about Arcserve UDP?

Remote backup and compatible with different Virtual Machines.

Controlled disaster and connection with different types of cloud.

Restore critical data and system. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Add extra functions of non-aligned alternate services. Review collected by and hosted on G2.com.

Andrea L.

Small-Business (50 or fewer emp.)

12/13/2020

"Arcserve UDP a complete protection system and quality !!"

4.5/5

What do you like best about Arcserve UDP?

It is one of the main platforms that gives us all the data protection capabilities that we need for our intense workflow without having deep complexity that we do not need to implement on all staff. Its features are important for unifying protection across all workloads and simplifying them at scale. With its functions we manage to prepare all our infrastructures, thinking about the future, establishing the best data protection and disaster recovery for each type of workflow. In turn, making use of its heterogeneous image-based technology that provides security from any objective. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

The visual appearance is not the best on the market, it is good but not so much to be considered the best, its functionalities are, but this aspect needs to be improved so that it is totally the best platform in all its areas and does not have negative aspects. However, as a work team, we focus on improving our benefits and we achieve this through its powerful tools, and we do not focus on appearance. Review collected by and hosted on G2.com.

Recommendations to others considering Arcserve UDP:

Arcserve UDP is designed to proactively mix technologies so that you can completely simplify an infrastructure and run a mix of local, virtual, and SaaS-based systems and applications. It's a comprehensive solution that encompasses all of these diverse application environments, forgetting that organizations can be susceptible to downtime and data loss. It is also very effective in protecting critical data against damage or destruction with the least possible effort, simplifying the risk of regulations. It is a powerful solution with which you can strengthen business systems and applications. Review collected by and hosted on G2.com.

What problems is Arcserve UDP solving and how is that benefiting you?

We prevent data loss and prolonged downtime on cloud, on-premises, virtual, and SaaS-based workloads by using only one unified central management interface. We reduce downtime by validating recovery times and scores with automated testing and granular reporting. We accelerate time to value without the need for extensive training or additional professional services. Our entire system now scales upward as we keep turning capabilities on and off with no forklift upgrades or additional products. Review collected by and hosted on G2.com.