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Arcserve UDP
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Arcserve UDP Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the reliable backup frequency of Arcserve UDP, ensuring easy data restoration and long-term satisfaction. (2 mentions)
Users value the reliability of backup and restore functions in Arcserve UDP, ensuring data safety for years. (2 mentions)
Users find Arcserve UDP to be very easy to use, making restoration processes simple and efficient. (2 mentions)
Users value the reliability of Arcserve UDP for effective data backup and restoration over many years. (2 mentions)
Users value the restoration efficiency of Arcserve UDP, praising its reliability and ease of use over many years. (2 mentions)
Users experience poor customer support with slow response times and lengthy call procedures, affecting their overall satisfaction. (2 mentions)
Users experience backup failures due to reliance on on-site IT and potential datastore issues that risk data loss. (1 mentions)
Users face backup issues, requiring on-site IT and risking total data loss from datastore problems. (1 mentions)
Users face significant data deletion issues with Arcserve UDP, risking complete loss of backup data during datastore problems. (1 mentions)
Users report delay issues with Arcserve UDP, experiencing lengthy support calls primarily focused on log gathering. (1 mentions)

Top Rated Arcserve UDP Alternatives

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135 Arcserve UDP Reviews

4.2 out of 5
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135 Arcserve UDP Reviews
4.2 out of 5
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4.2 out of 5
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Arcserve UDP Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Here's how.
JM
Mid-Market (51-1000 emp.)
"Acrserve UDP runs without problems and the support is great."
What do you like best about Arcserve UDP?

Arcserve UDP and Arcserve Backup is very stable. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

The notifications could be a bit clearer. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
AL
Enterprise (> 1000 emp.)
"Bootcamp"
What do you like best about Arcserve UDP?

Learning about new backup technologies, impressed with the power of the software Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Can't really comment on what I dislike as I found the whole training process very positive Review collected by and hosted on G2.com.

SA
Mid-Market (51-1000 emp.)
"Great service from friendly instructors"
What do you like best about Arcserve UDP?

The different methods available for backing up solutions Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

A lot of information to take in for beginners Review collected by and hosted on G2.com.

Verified User in Computer Hardware
UC
Small-Business (50 or fewer emp.)
"Arcserve Bootcamp 12/11/2020."
What do you like best about Arcserve UDP?

I liked the presenters. They were warm and friendly, but concise. The pace of the session was well balanced. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

Nothing really. As a newcomer to the IT industry, in a non-technical role (PM) I wasn't expecting to understand much, although I was surprised how much of what was covered made at least some sense to me. Review collected by and hosted on G2.com.

TC
Mid-Market (51-1000 emp.)
"Arcserve UDP has been great for our company and we have been running it for the past 6 years plus"
What do you like best about Arcserve UDP?

The upside is the Deduplication, the amount of disk space you can save for backups Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

The RHA technology is a bit difficult to setup for the less skilled Review collected by and hosted on G2.com.

TM
Mid-Market (51-1000 emp.)
"Very reliable, simple setup. Great solutionn!"
What do you like best about Arcserve UDP?

The setup is very simple and the interface is very intuitive when setting up the machines. Even when there is errors the error messages actually give good output so you can troubleshoot what went wrong. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

The only issues I ran into was the lack of support for linux (very limited) and the DR team when calling in was not the most educated. They lady we spoke to was just going from a booklet and seemed to not understand the deeper level of configuration. It worried me if we actually had a DR issue and needed support. Review collected by and hosted on G2.com.

Gaetano G.
GG
Haed of Business Developer Team
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"I use arcserve solutions when I have responsibility for results on services for many years."
What do you like best about Arcserve UDP?

complete suite, modern, easy to use, in step with the leaders and with 20 years of experience Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

it should grow to support hyperconverged systems Review collected by and hosted on G2.com.

MM
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Arcserve UDP meets the requirements in all relevant customer environments"
What do you like best about Arcserve UDP?

The wide range of functions and the possibility to cover all relevant customer requirements Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

The errors in the license management that cause the backup to malfunction Review collected by and hosted on G2.com.

GS
Enterprise (> 1000 emp.)
"It was a good training course."
What do you like best about Arcserve UDP?

I am looking at a back up solution, this could help. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

I have not used it properly yet to answer. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
CC
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Arcserve UDP - Does what it says on the Tin!"
What do you like best about Arcserve UDP?

Easy to use, easy to manage, no complicated policies. Creating and implementing a protection plan is simple and very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Arcserve UDP?

I have not found anything I dislike with the product yet. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

19 months

Perceived Cost

$$$$$
View More Pricing Information
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Arcserve UDP Features
File Server Backup
Database Server Backup
Virtual Machines
Continuous Backup
Disaster Recovery
Storage Capacity
Security Standards
Data Deduplication
Data Backup
Backup Automation
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Pros and Cons Details
Arcserve UDP